Testimonials – Maintenance Articles

Heat Pump Maintenance in Seattle, WA 98103

July 19, 2024

“Chris delivers fantastic service. Makes sure heat pump and furnace working well together. Ballard has installed and maintained my systems for over 25 years and always responsive when needed —summer or winter ⭐️⭐️⭐️⭐️⭐️” – Kerry K.

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Heat Pump Maintenance in Magnolia, WA 98199

July 18, 2024

“Professional, communicative.” – George A.

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Ductless Mini-Split Maintenance in Seattle, WA 98125

July 16, 2024

“Polite, efficient, showed how to perform routine maintenance, explained billing. Excellent all around.” – Roslyn D.

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Air Conditioner Maintenance in Ballard, WA 98203

July 5, 2024

“Chris Reviewed problem – provided solution. Quickly and professionally solved it. Expensive though.” – Wiley H.

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Air Conditioner Maintenance in Woodinville, WA 98077

June 25, 2024

“5+ Matt is an excellent tech for you Thx” – Tom D.

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Gas Furnace Maintenance in Magnolia, WA 98199

June 11, 2024

“We have been longstanding customers. Austin completed our maintenance service this year. He was excellent, took the time to answer all our questions, was extremely respectful and seemed knowledgeable. Instilled trust. We appreciated having him as our technician for furnace and heat pump/ductless mini-split maintenance this year.” – M. R.

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Gas Furnace Maintenance in Seattle, WA 98119

May 28, 2024

“I just called to request a thermostat replacement as the one I have just died. Furnace is old but hanging on and still operating—it’s just that the thermostat went blank. Literally the furnace was running but the thermostat went dead when my visiting son tried to initiate a “hold” on the thermostat when he left…

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Air Duct Maintenance in Shoreline, WA 98155

May 17, 2024

“Corbin and Zack were amazing. We’re super friendly to our kids. Professional and efficient.” – Mike L.

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Ductless Mini-Split Maintenance in Ballard, WA 98107

May 16, 2024

“Justin came out to maintain my ductless mini split heat pump system. He did a great job! I signed up for the maintenance plan and full warranty.” – Chris B.

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Gas Furnace Maintenance in Mercer Island, WA 98040

May 14, 2024

“Annual service with Justin. Covered furnace, heat pump and gas fireplace. Totally happy they send Justin every year. Our systems work great between visits, he is always on time, plus he is neat. Until next May” – Rich M.

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Air Duct Maintenance in Shoreline, WA 98155

May 8, 2024

“Zach and Corbin did a great job cleaning our air ducts this afternoon. I especially appreciate how considerate they were with our daughter and our cat. They worked with us to ensure the cat wouldn't get out and that my daughter wasn't worried about them being in her room. Also, George also checked out our…

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Heat Pump Maintenance in Seattle, WA 98119

May 6, 2024

“Austin was great! Super nice guy and was very reassuring that our unit would be in great functioning shape for many years to come (so long as we maintain it).” – Catie B.

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Ductless Mini-Split Maintenance in Seattle, WA 98144

April 10, 2024

“Our experience with Ballard Natural Gas Service has been excellent. While providing maintenance services for our ductless mini split system, Justin was a polite professional, clear communicator, and respectful of our space. Justin patiently answered my questions, gave sound advice, and offered additional preventative maintenance for our tankless water heater. BNGS is a trusted partner…

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Air Duct Maintenance in Ballard, WA 98117

April 3, 2024

“Austin & Corban went above and beyond to be professional, efficient, friendly and helpful!” – Stephanie F.

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Gas Furnace Maintenance in Shoreline, WA 98133

March 21, 2024

“Austin was great. Thank you!” – william o.

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Gas Furnace Maintenance in Seattle, WA 98109

March 13, 2024

“Chris Damron has serviced our gas furnace, tankless water heater & gas fireplace for several years. Chris is thorough, efficient, and a first-rate problem-solver. He is friendly and helpful with his briefings on each unit. His annual servicing has kept all units working perfectly. Thanks, Chris!” – Elaine S.

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Heat Pump Maintenance in Seattle, WA 98113

February 28, 2024

“Justin did a complete maintenance today of our furnace, fireplace and heat pump. He is a very good and talented technician. We are always very pleased with the service we receive from Ballard Heating.” – Nan and Ken L.

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Heat Pump Maintenance in Seattle, WA 98115

February 22, 2024

“Austin was friendly, efficient and explained what he was doing and gave thoughtful answers tot my questions. He just the kind of employee I would expect from you company.” – Ed S.

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Ductless Mini-Split Maintenance in Seattle, WA 98117

February 20, 2024

“Austin was right in time! Friendly, professional, explained what he was doing. Such great customer service!” – Susan 2.

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Gas Furnace Maintenance in Seattle, WA 98122

February 18, 2024

“Justin performed excellent maintenance on our home furnace. We’re very happy with the service provided to us by Justin and Ballard Natural Gas.” – Joseph G.

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Gas Furnace Maintenance in Green Lake, WA 98103

February 16, 2024

“Good communication before, during and After. Justin was very knowledgeable and a good communicator.” – Kate Y.

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Indoor Air Quality Maintenance in Seattle, WA 98177

February 16, 2024

“Brian and Alejandro did an exceptional job cleaning my furnace ducts. They were tidy, efficient and so very nice. I can really tell that the air I am breathing is cleaner, fresher. Thank you!” – Suz B.

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Heat Pump Maintenance in Seattle, WA 98112

February 13, 2024

“Excellent. Justin was friendly and professional. We appreciated the time he took to make sure we understood the maintenance.” – Carol W.

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Gas Furnace Maintenance in Seattle, WA 98119

February 13, 2024

“As always, Justin’s work on my annual furnace maintenance was exemplary. He was efficient and courteous. He has serviced my furnace before, and I always have confidence that the work was done correctly and that any recommendations he has are legit (even though I can’t afford to do them right now). He is the best.”…

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Gas Furnace Maintenance in Seattle, WA 98199

February 8, 2024

“Justin just completed our annual service of our gas furnace and A/C system, everything checked out and he left everything clean, kudos for him putting up with our barking dog!” – John D.

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Heat Pump Maintenance in Seattle, WA 88103

February 7, 2024

“Austin was great. Will refer anyone I know. Explained everything. Patient even with interfering dogs. Wholly satisfactory and re-upped for next year’s maintenance.” – Shelley K.

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Ductless Mini-Split Maintenance in Seattle, WA 98119

February 5, 2024

“Conrad was thorough, respectful, friendly, and very good about explaining everything we need to know.” – Joanne L.

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Ductless Mini-Split Maintenance in Shoreline, WA 98155

February 5, 2024

“Austin was quick and communicative with our yearly maintenance!” – Max D.

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Gas Fireplace Maintenance in Seattle, WA 98105

February 1, 2024

“Justin completed annual maintenance on our furnace and fireplace. He explained what he was doing and completed the work efficiently. And he was very pleasant all the while.” – Susan W.

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Heat Pump Maintenance in Seattle, WA 98119

January 13, 2024

“George was great and answered all of our questions.” – Erica L.

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Gas Furnace Maintenance in Seattle, WA 98199

January 9, 2024

“Bitter cold weather is in the forecast, so I decided not to procrastinate any longer and have the furnace serviced. (In last year's record cold the furnace died and there was no heat for days; Ballard Natural Gas Service was the only HVAC business that returned my call and came out to fix it. So…

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Gas Furnace Maintenance in Other, WA 98032

January 5, 2024

“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard” – Alan G.

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Ductless Mini-Split Maintenance in Magnolia, WA 98199

January 5, 2024

“Austin was friendly and did a great job” – Michael M.

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Heat Pump Maintenance in Seattle, WA 98115

January 2, 2024

“Super nice guy.” – Boris K.

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Gas Fireplace Maintenance in Edmonds, WA 98020-3604

December 18, 2023

“Norm is an excellent technician. He did a superb job of analyzing & repairing my gas fireplace.” – Tom J.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 15, 2023

“Austin Mach did maintenance today. Terrific service. Explained everything clearly, encouraged questions and answered thoroughly. A pleasure.” – Peter O.

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Air Duct Maintenance in Seattle, WA 98115

December 13, 2023

“Austin and Brian were so efficient and extremely knowledgeable!” – Lauren C.

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Gas Furnace Maintenance in Magnolia, WA 98199

December 4, 2023

“Justin does a great job. He has serviced our furnace and fireplace previously.” – Kathie L.

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Gas Furnace Maintenance in Seattle, WA 98112

November 6, 2023

“Justin has taken care of the annual maintenance of our older gas furnace for a number of years. As always, he was professional, courteous, and knowledgeable. I know we are in good hands when I see that he is our technician.” – Shannon H.

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Air Conditioner Maintenance in Seattle, WA 98122

November 3, 2023

“Justin was kind, thorough and efficient. Our experiences with BNG are always great. Thank you!!” – Michele A.

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Gas Furnace Maintenance in Seattle, WA 98115

October 19, 2023

“Justin provided timely, efficient, respectful service. He explained thoroughly the recommendations he was making and answered all my questions. He was able to provide estimates immediately and how the offered discounts worked. Overall, I have been using Ballard Natural Gas since they installed my furnace, tankless water heater, and line for my Range top and…

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Heat Pump Maintenance in Seattle, WA 98199

October 10, 2023

“Justin was great! He was very thorough, nice, polite, and knowledgeable.” – Heidi S.

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Gas Fireplace Maintenance in Seattle, WA 98109

October 6, 2023

“Justin was the technician. It was well communicate prior, during and after service.” – Eiko K.

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Heat Pump Maintenance in Ballard, WA 98117

October 2, 2023

“Justin is the best service provider! He’s kind, honest & reliable! Each year he comes on time & maintains heat pump exceptionally! Thank you BNG for all you do for Ballard!!” – Kim S.

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Gas Furnace Maintenance in Seattle, WA 98199

September 13, 2023

“Justin was so professional, answered our questions, did a great servicing job. He has always provided great service” – David C.

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Gas Furnace Maintenance in Ballard, WA 98107

August 30, 2023

“Justine was professional and polite. Did maintenance on our gas furnace and three splits. Thank you.” – MaryAnne M.

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Heat Pump Maintenance in Seattle, WA 98115

July 24, 2023

“Justin was prompt, polite and thorough. Great job, and good recommendations.” – Tarl O.

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Gas Fireplace Maintenance in Shoreline, WA 98177

December 2, 2022

“Great work.” – Mark G.

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Gas Fireplace Maintenance in Capitol Hill, WA 98112

December 2, 2022

“Justin, as always, is friendly, quite affable, and provides great service. We are always happy to have him work here.” – Chip P.

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Gas Furnace Maintenance in Seattle, WA 98102

December 2, 2022

“Justin did the maintenance on my furnace and AC. He did everything quickly, answered all my questions, and was courteous and professional the whole time. Great experience.” – Nemanja M.

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Gas Fireplace Maintenance in Seattle, WA 98126

December 1, 2022

“Wonderful, Justin was super helpful and friendly” – Colin D.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

December 1, 2022

“Justin was here today and did an awesome job of tuning up my gas furnace and 2 gas fireplaces!” – Catherine S.

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Heat Pump Maintenance in Seattle, WA 98109

November 29, 2022

“Justin, our technician, was professional, knowledgeable and very efficient in this service visit.” – Bill H.

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Gas Furnace Maintenance in Seattle, WA 98119

November 29, 2022

“We are big fans of Justin our furnace technician with Ballard Natural Gas. He comes every year to do maintenance on our basement furnace and wall furnace. He is knowledgeable, easy to work with, thoughtful, and genuinely nice. We highly recommend Justin and Ballard Natural Gas.” – kr s.

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Gas Fireplace Maintenance in Seattle, WA 98119

November 23, 2022

“Justin did a great job!!!” – Kyle G.

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Gas Furnace Maintenance in Seattle, WA 98115

November 13, 2022

“Our service professional, Justin, is always friendly and efficient. He always lets us know exactly what he has done, and let us know what he suggests for keeping our furnace in good working condition.” – Steve M.

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Zone Control System Maintenance in Seattle, WA 98199

November 2, 2022

“Many thanks to service technician Justin for his maintenance visit on 10/12/22. He came at the front end of the 4 hour appointment window, which is always appreciated, and was friendly, efficient, and communicated clearly about his findings and recommendations.” – Michael M.

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Gas Furnace Maintenance in Seattle, WA 98117

October 25, 2022

“Regarding annual maintenance for St. Paul’s United Church of Christ. Wilson was extremely thorough and very professional. I would highly recommend Ballard Natural Gas Service!” – Johnny s.

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Heat Pump Maintenance in Seattle, WA 98107

October 22, 2022

“Justin was prompt and courteous.” – Greg L.

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Gas Furnace Maintenance in Seattle, WA 98103

October 17, 2022

“Justin performed the service on my furnace with filter system to set me up for a cozy winter season. In addition he informed me that the first set of filters in the filter system could be rinsed out with water. I don’t recall that being part of the maintenance instructions that came with the unit.…

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Gas Furnace Maintenance in Seattle, WA 98119

October 13, 2022

“Justin has done our annual gas furnace maintenance since 2017. He is always prompt, polite, informative, professional, and thorough. Everything is clean and complete when he leaves. It is a real pleasure to work with him.” – Neal G.

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Gas Furnace Maintenance in Shoreline, WA 98177

October 13, 2022

“Justin was a very polite, young man who went right to work servicing our furnace and air conditioner and made recommendations. We think he did a good job.” – Charles & Carol T.

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Gas Furnace Maintenance in Ballard, WA 98107

October 10, 2022

“Justin was great. Efficient, professional. Much appreciated!” – Erik S.

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Gas Furnace Maintenance in West Seattle, WA 98136

October 10, 2022

“Justin has taken care of our furnace for 7 years. He is always professional and courteous and keeps our furnace working through the cold winter months.” – Christine L.

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Gas Furnace Maintenance in Seattle, WA 98199

October 6, 2022

“Justin did a great job for my client. He knew his stuff and was very efficient! I would recommend him to all of my clients.” – James G.

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Gas Furnace Maintenance in Seattle, WA 98107

October 6, 2022

“Fast, thorough, friendly service!” – Steve M.

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Gas Furnace Maintenance in Seattle, WA 98112

October 4, 2022

“Justin has been our person for maintenance and service for our furnace, fireplace, & water heater for many years and his work has always been superb and highest.” – Tom S.

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Gas Furnace Maintenance in Seattle, WA 98112

October 2, 2022

“Justin came out to service our gas furnace. He was prompt and very efficient. I have complete confidence in his technical expertise and his honesty. Thank you for your service and for Justin’s dedication.” – joseph g.

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Gas Furnace Maintenance in West Seattle, WA 98106

September 28, 2022

“Justin was courteous, professional, and efficient, asked if I had any questions, and didn’t leave a mess. See you again next autumn!” – Margaret A.

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Heat Pump Maintenance in Bellevue, WA 98006

September 23, 2022

“Justin was prompt, efficient, and friendly.” – Don M.

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Gas Furnace Maintenance in Seattle, WA 98103

September 20, 2022

“Justin was quick and effective in taking care of our furnace.” – Josh B.

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Gas Furnace Maintenance in Seattle, WA 98115

September 16, 2022

“Justin was our furnace service tech. He showed up promptly at the scheduled time and did a thorough inspection and maintenance. He was knowledgeable about our system and explained what he was doing and answered all my questions. (He also did our service maintenance last year and did an excellent job then too.) Thank you…

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Gas Furnace Maintenance in Seattle, WA 98118

September 15, 2022

“Excellent and friendly service!” – Katherine D.

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Gas Furnace Maintenance in Mercer Island, WA 98040

September 14, 2022

“Justin did a great job maintaining our furnace. He is always friendly and efficient and is nice to our dog…who has a big bark. We are happy to have Justin as a trusted vendor in our home.” – Anni Z.

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Heat Pump Maintenance in Mercer Island, WA 98040

September 13, 2022

“Justin was awesome. Very professional and thorough. He explained everything in a very knowledgeable way. He answered all of our questions.” – Charlie S.

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Gas Furnace Maintenance in Seattle, WA 98199

September 8, 2022

“Always great service. I love the text message in advance of information about the technician and when they are on their way. Justin helped us today the service was very good. Thanks all!” – Rylee F.

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Gas Furnace Maintenance in Seattle, WA 98119

September 7, 2022

“So grateful Justin was back and took care of everything needed while i ran out. His thoroughness and reliability are much appreciated.” – Virginia A.

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Gas Furnace Maintenance in Seattle, WA 98109

August 31, 2022

“Justin showed up right on time, was courteous and very respectful of our house. He was efficient and thorough with the maintenance and answered all questions in a very clear, knowledgeable and patient manner. Couldn’t be happier with the service!” – Diemuth P.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 31, 2022

“Justin arrived ahead of schedule and was polite courteous and efficient.He performed maintenance and replaced a failing capacitor after asking my permission. I will rely on Ballard Natural Gas for furnace care going forward because I trust Justin.” – Robert M.

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Gas Furnace Maintenance in Seattle, WA 98122

August 31, 2022

“Justin. Was. Awesome.” – Justin F.

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Gas Furnace Maintenance in Ballard, WA 98107

August 29, 2022

“Justin was polite and efficient.” – Maryanne M.

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Gas Furnace Maintenance in Seattle, WA 98136

August 22, 2022

“We have been using Ballard Natural Gas for years now. They installed our tankless water heater & maintenance both it and our gas furnace. Our tech Justin is super friendly, polite, professional & always prompt. It’s a pleasure having him maintain our equipment. The entire crew from the installers to the folks answering phones &…

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Gas Furnace Maintenance in Seattle, WA 98115

August 20, 2022

“Justin arrived in the window was able to complete the work efficiently.” – Kevin H.

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Water Heater Maintenance in Ballard, WA 98117

August 17, 2022

“Justin was friendly, fast, and thorough with our tankless water heater maintenance.” – Nick H.

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Gas Furnace Maintenance in Seattle, WA 98109

August 17, 2022

“Justin did a great job. Thank you!” – Allison F.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 16, 2022

“Justin is courteous, efficient and reliable! We’ve been lucky enough to have him do our furnace maintenance for a number of years and he is consistently a 5 star representative of your company! Thanks Justin!!” – Kristen M.

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Gas Furnace Maintenance in Seattle, WA 98116

August 15, 2022

“I had an excellent annual maintenance service for my high efficiency gas furnace today, performed by Justin, who is the best! He is careful, thorough and a great communicator. I’ve been with BNG since this system was installed and appreciate being able to count on keeping everything fully functional. Today’s service was documented with photos…

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Gas Furnace Maintenance in Seattle, WA 98112

August 1, 2022

“Matt was fantastic. Arrived on time, and answered a barrage of questions clearly and thoughtfully. Exactly what you want in a service technician. Not the usual non-answers or gobbledygook that no lay person can understand.” – Anne H.

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Ductless Mini-Split Maintenance in Seattle, WA 98103

July 30, 2022

“Great experience. Justin was great. Came on time and did a great job on my yearly maintenance.” – Kweku A.

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Air Conditioner Maintenance in Seattle, WA 98199

July 29, 2022

“Justin prompt, efficient service. Very pleased with his work.” – David S.

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Gas Furnace Maintenance in Seattle, WA 98133

July 26, 2022

“Justin was so friendly and courteous. He explained everything clearly and showed me that my furnace’s capacitor was faulty and we decided to replace it on his visit today.” – Gail R.

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Gas Furnace Maintenance in Seattle, WA 98107

July 26, 2022

“work with the technician: Justin was smooth and efficient…. he answered the questions & did a great job; thank you !!!!” – t michael g.

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Air Conditioner Maintenance in Seattle, WA 98107

July 25, 2022

“Justin is knowledgeable and very helpful. Ballard natural gas is a very professional and excellent company.” – Leslie D.

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Gas Furnace Maintenance in Seattle, WA 98105

July 21, 2022

“Ballard Natural Service responded quickly in establishing an appointment and sensitive to our time constraints. The service representative, Justin, was professional, informative and helpful.” – JIm B.

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Water Heater Maintenance in Seattle, WA 98146

July 20, 2022

“Justin serviced our ekectric water heater. As akways, he prividef excellent, courteos service. We akso request him each year for maintenance of our heating system.” – Andrew J.

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Heat Pump Maintenance in Seattle, WA 98103

July 20, 2022

“Justin was prompt and very helpful” – T D.

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Heat Pump Maintenance in Seattle, WA 98105

July 19, 2022

“Justin’s service was timely and professional. Thank you!” – Lauren S.

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Other Maintenance in Seattle, WA 98103

July 14, 2022

“Justin arrived The office called to advise me that the schedule was running a little late. Justin arrived soon after and apologized for being late. He was very professional and friendly. He’s been here before, and knew his way around. I took him to the basement and left him to do his work, which he…

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Gas Furnace Maintenance in Seattle, WA 98199

July 13, 2022

“Service was thoughtful, helpful and respectful, answering my questions and concerns. Thank you.” – Caroline O.

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Air Conditioner Maintenance in Ballard, WA 98199

July 11, 2022

“Garret stopped by to calibrate and ensure our newly installed air conditioner is running in its best condition. Garret was professional, friendly, and a person I would highly recommend to a friend.” – Taylor H.

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Heat Pump Maintenance in West Seattle, WA 98136

July 9, 2022

“Matt Deehring and Josh came to investigate an issue with our somewhat recently installed heat pump. They were quick, kind, and offered thorough explanations to help us with the issue.” – Summer H.

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Air Conditioner Maintenance in Seattle, WA 98199-1709

July 7, 2022

“Garret was an excellent service visitor to our home. He was patient and courteous while going out of his was to explain the situation that caused our air conditioner to not work. He accurately and honestly predicted the future services that would be required to solve our problem. His three visits were pleasant and competent.…

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Gas Furnace Maintenance in Seattle, WA 98105

July 6, 2022

“Excellent maintenance service” – Kathy D.

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Air Conditioner Maintenance in Seattle, WA 98105

June 24, 2022

“Garrett was very professional and knowledgeable. He explained what he was did, the condition of our items, and what he recommended. Thank you very much.” – Suzanne J.

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Gas Furnace Maintenance in Seattle, WA 98115

June 24, 2022

“Justin has been coming to my house for at least 3+ years. He is service focused, knowledgeable, and professional. I also like that he remembers the light bulb that help clean the air. Great customer service.” – Megan D.

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Ductless Mini-Split Maintenance in Ballard, WA 98117

June 22, 2022

“Justin was polite, helpful and efficient. Thanks” – Stacy R.

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Air Conditioner Maintenance in West Seattle, WA 98116

June 16, 2022

“Justin was great, and very professional!!” – Melissa A.

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Gas Furnace Maintenance in Seattle, WA 98112-5190

June 15, 2022

“Excellent visit from Justin. He inspected our furnace and AC quickly and efficiently. We look forward to seeing him next time. David & Candace” – Justin F.

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Ductless Mini-Split Maintenance in Seattle, WA 98117

June 8, 2022

“Had mini-splits installed a few weeks ago, annoying light flashing on the one above our bed. Turned out it was something we didn’t need so Matt Deehring came over and quickly figured out what it was and we didn’t need it if we weren’t going to operate via iphone. So professional, quick, explained everything, and…

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Gas Furnace Maintenance in Shoreline, WA 98133

May 23, 2022

“Everyone we have encountered has been great and Josh is terrific! Kind, nice, personable, and super knowledgeable. He is the best!!!!” – Laura M.

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Gas Furnace Maintenance in Ballard, WA 98199

May 14, 2022

“Justin is a jewel! Very knowledgeable & efficient!” – Barbara H.

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Gas Furnace Maintenance in Ballard, WA 98117

May 11, 2022

“Justin did a great job on the maintenance for the furnace and the gas fireplace” – Jim S.

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Gas Furnace Maintenance in Seattle, WA 98118

May 6, 2022

“I always appreciate the work done by the Ballard Natural Gas Service team. Recently, Chris and Justin arrived (right within the scheduled time window) to maintain my home’s furnace and water heater. After both systems were serviced, they clearly described potential furnace repairs, based on logged error codes. I am confident the furnace and water heater…

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Gas Fireplace Maintenance in Other, WA 98198

April 28, 2022

“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.” – Nancy K.

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2022

“Josh arrived on time, listened to my concerns, addressed my concerns, and provided clear information.” – Gary M.

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Gas Furnace Maintenance in Seattle, WA 98119

April 12, 2022

“Justin and Chris (“in-training”) arrived exactly on-time, offered to remove their shoes, and completed my gas furnace inspection. One part needed replacement, and they had it out in the van! Super nice, efficient, and let me know about saving maintenance fee by signing up for a program!” – Karen K.

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Gas Furnace Maintenance in Seattle, WA 98112

April 10, 2022

“Matt Dehring was very professional and helpful. Thank you.” – Daniel C.

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Ductless Mini-Split Maintenance in Seattle, WA 98199

April 8, 2022

“These guys are great. The technician, Norm, was timely, professional and action oriented – resolving my issues in a few short hours. Big thanks to the whole team.” – Dave N.

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Gas Furnace Maintenance in Ballard, WA 98117

March 31, 2022

“Justin and Chris (in training) performed annual maintenance on our 10-year-old Trane furnace. They were friendly and got right down to business. The furnace checked out well and they were done in about 20 minutes. BNG has come a long way in 10 years. Very professional and customer service oriented.” – Bryant B.

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Heat Pump Maintenance in Seattle, WA 98105

March 30, 2022

“Justin and Chris were very courteous and did a thorough job checking out our heating/cooling system.” – Judy M.

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Gas Fireplace Maintenance in Ballard, WA 98117

March 18, 2022

“Justin and Chris came out today and were professional and helpful with questions I had.” – Dave H.

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Ductless Mini-Split Maintenance in Seattle, WA 98125

March 3, 2022

“Justin did an outstanding job conducting yearly maintenance on our ductless Mitsubishi system. He recommended we install a surge protector to make sure our system was safe and installed the surge protector immediately. Justin has serviced our ductless system many times and always does a great job. He is friendly and explains his recommendations and…

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Water Heater Maintenance in Seattle, WA 98105

February 22, 2022

“Josh was so helpful and considerate! He provided excellent service and advice! I will definitely use Ballard Natural Gas again for service!” – Alane S.

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Gas Furnace Maintenance in Seattle, WA 98125

February 18, 2022

“Justin did my annual maintenance this year. He was courteous, friendly, and certainly seemed experienced in what he was doing. And my dog loved him too!” – Sharon L.

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Heat Pump Maintenance in West Seattle, WA 98126

February 15, 2022

“I am very pleased with the regular heat pump maintenance provided by Ballard Natural Gas and especially the technician, Justin, who shows up on time, works quickly and makes sure my questions are answered.” – Stuart F.

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Gas Furnace Maintenance in Seattle, WA 98117

February 11, 2022

“Thank you Ballard Natural Gas! Josh did a wonderful job performing maintenance on our furnace. It is now running great and our home is comfortable every day. Thanks!” – Patrick K.

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Gas Furnace Maintenance in Ballard, WA 98117

February 10, 2022

“Just wanted to say that Justin was very professional and did a great job.” – Stephen V.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Josh arrived at the promised time and he performed maintenance on our 2 furnaces. He was pleasant and thorough – just what you want from a service technician!” – Nancy D.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Justin is extremely polite and efficient and has great customer service skills.” – Karol P.

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Gas Furnace Maintenance in Ballard, WA 98117

February 4, 2022

“Our furnace was acting up and fortunately we were able to book an appointment just a couple days out. Justin respected COVID protocols, diagnosed the issue quickly and was done before we knew it. Highly recommend!” – Sarah M.

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Ballard Natural Gas kept me informed via email when the technicial would arrive, and Justin the technician arrived on time and within the window of time the service was scheduled. Justin was very polite, answered the few questions I had and he was extremely knowledgable about the job he was doing and the furnace he…

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Justin was very personable and did a great job.” – Kathryn J.

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Gas Furnace Maintenance in Seattle, WA 98177

February 3, 2022

“Justin performed our annual gas furnace maintenance yesterday. Over the years he has been here several times and has always been pleasant, efficient and informative.” – Eric B.

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Gas Furnace Maintenance in Seattle, WA 98112

February 1, 2022

“Justin was great! He’s serviced our furnace and tankless water heater in the past. Always happy to have him here.” – Chip P.

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Gas Furnace Maintenance in Shoreline, WA 98133

January 26, 2022

“Josh was great – all the technicians are! He was not just on time but a few minutes early, very friendly and efficient.” – Pamela A.

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Gas Furnace Maintenance in Ballard, WA 98107

January 21, 2022

“Our furnace quit working, but Justin was able to get it up and running in no time. He was efficient, polite, and arrived when he said he would! Super thankful for his service and will definitely call on you all again in the future.” – Jacob J.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

January 21, 2022

“Great service” – C L.

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Gas Furnace Maintenance in Seattle, WA 98106

January 13, 2022

“It was great! The technician came out and did a great job. Explained what he did. He was courteous and professional. I also really liked the additional text messages that told me who was coming and a bit about their background. The text also included a link that shows me where the technician is at.…

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Gas Furnace Maintenance in Seattle, WA 98103

January 13, 2022

“Josh was great !!” – Karen F.

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Gas Furnace Maintenance in Bellevue, WA 98059

January 13, 2022

“On time Prompt service by a Kind/Courteous Service Technician” – Orlando M.

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Other Maintenance in Shoreline, WA 98155

January 7, 2022

“Garrett is great! He was attentive and efficient. I definitely feels taken care of.” – Andrea K.

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Gas Furnace Maintenance in Seattle, WA 98103

January 6, 2022

“Fair price. Courteous. On time. told me all he did. Made appropriate recommendations. I like these people” – Susan S.

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Gas Furnace Maintenance in Seattle, WA 98115

December 30, 2021

“Furnace noise. Justin stopped by and took care of it. Thank you!” – David S.

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Other Maintenance in Ballard, WA 98177

December 30, 2021

“Justin did terrific job with our furnace maintenance this fall.” – sheila M.

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Gas Furnace Maintenance in Seattle, WA 98117

December 20, 2021

“Justin was so friendly and polite. I felt safe having him in our home. We appreciate that he’s willing to come into homes during a pandemic.” – Amy E.

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Gas Furnace Maintenance in Seattle, WA 98103

December 20, 2021

“Josh arrived as scheduled and quickly took care of routine furnace maintenance. Very easy and convenient!” – J L.

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Gas Furnace Maintenance in Ballard, WA 98117

December 16, 2021

“Josh was prompt, courteous and knowledgeable.” – Josh ?.

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Gas Furnace Maintenance in Seattle, WA 98107

December 15, 2021

“Justin did maintenance on my gas furnace and gas fireplace this morning. He was efficient and diligent in completing the work and helpful in explaining the various maintenance steps. I’m sure glad he works for Ballard Natural Gas Service.” – Tom G.

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Gas Furnace Maintenance in Seattle, WA 98102

December 13, 2021

“Justin arrived early in the window and was courteous and quick! Love the text ahead with his photo and a few personal notes. We could all use more connections in life!” – Judy K.

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Heat Pump Maintenance in West Seattle, WA 98126

December 10, 2021

“Justin was polite, quick and communicated very well his observations of the heating system.” – michael b.

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Other Maintenance in Seattle, WA 98103

December 10, 2021

“Justin was informed, friendly, efficient. Thank you!” – Jenny G.

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Gas Furnace Maintenance in Seattle, WA 98125

December 9, 2021

“Josh was amazing. Not only he got sure the furnace is working properly but he answered all my questions and help me understand about my furnace. So thankful for his work.” – Carlos D.

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Gas Furnace Maintenance in Madison Valley, WA 98122

December 8, 2021

“Justin came by to service our furnace today. He was prompt, courteous, and pleasant. The whole appointment was quick and easy!” – Michael B.

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Gas Furnace Maintenance in Seattle, WA 98103

December 7, 2021

“On time, good service and communication” – Michele G.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 7, 2021

“Overall good experience. Justin was thorough and helpful.” – Paul p.

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Gas Furnace Maintenance in Seattle, WA 98117

December 7, 2021

“Justin was very courteous when he arrived. He was masked up and asked if he should take your shoes off before entering the house. He quickly assessed our gas furnace, reviewed the adjustments he had made, and helped set up the service contract for the coming year. Overall he was very professional and friendly.” –…

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Gas Furnace Maintenance in Ballard, WA 98117

December 7, 2021

“Justin was fast, efficient and friendly!” – Owen H.

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Gas Furnace Maintenance in Seattle, WA 98117

December 6, 2021

“Justin was professional and friendly. He left recommendations for the furnace, renewed my maintenance plan, and made sure any questions I had were answered. He provided excellent service.” – Kathryn C.

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Gas Furnace Maintenance in Seattle, WA 98115

December 6, 2021

“Justin was Prompt, courteous, and efficient.” – Adam B.

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Gas Furnace Maintenance in Seattle, WA 98122

December 3, 2021

“Justin was attentive, friendly and went informative. Super simple to set up and let us know that the furnace is in healthy condition.” – Jeremy O.

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Gas Furnace Maintenance in Ballard, WA 98117

December 3, 2021

“Great communication. On time. Efficient. Friendly.” – Chad K.

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Gas Furnace Maintenance in Seattle, WA 98107

December 1, 2021

“very nice guy, good service” – eric c.

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Gas Furnace Maintenance in Seattle, WA 98117

November 24, 2021

“Justin was wonderful, as usual. Very professional, friendly and helpful.” – Heather L.

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Gas Furnace Maintenance in Seattle, WA 98115

November 23, 2021

“Justin did a thorough check of our furnace as part of our maintenance plan…He was prompt for his appointment, friendly and competent.” – Dorothy and Susan V.

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Gas Furnace Maintenance in Seattle, WA 98115

November 19, 2021

“Justin was very thorough and courteous. He was prompt, worked efficiently, and gave us a clear explanation of the maintenance work he performed and the current state of our furnace.” – James C.

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Heat Pump Maintenance in Seattle, WA 98199

November 16, 2021

“This is the second time Justin has been to our house for repairs and maintenance. He is always polite and knowledgable and explains everything in detail which I really appreciate. Thank you!” – Sarah R.

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Gas Furnace Maintenance in Capitol Hill, WA 98112

November 4, 2021

“Justin was great! He completed a service maintenance on our gas furnace, explaining all his steps, reviewing photos, and changing the air filter… all done quickly and pleasantly. Appreciate the new scheduling reminder and appointment systems, too!” – Elizabeth C.

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Gas Furnace Maintenance in Seattle, WA 98199

November 4, 2021

“I am very pleased and satisfied with the gas furnace annual maintenance work that Justin did for us on 11/3. He reviewed with me what he did, what he saw and what it meant. Justin has done this work for us for at least three years now and we are happy that he continues to…

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Heat Pump Maintenance in Seattle, WA 98115

November 3, 2021

“Justin gave us great service. He explained what needed to be done and why, the cost, and got to work. He was courteous and helpful. We’d welcome him back next year.” – Bruce M.

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Gas Furnace Maintenance in Ballard, WA 98107

November 2, 2021

“Justin has serviced our funaces for the past several years. He has been efficient and very professional! I highly recommend him and Ballard Natural Gas for furnace needs.” – Patti K.

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Gas Furnace Maintenance in Seattle, WA 98119

October 31, 2021

“Justin did a great job on annual maintenance for my gas furnace and MERV 16 air filter unit. Friendly, efficient, neat, orderly and answered all of my questions.” – Neal G.

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Ductless Mini-Split Maintenance in Shoreline, WA 98125

October 29, 2021

“We appreciated the excellent customer service and technical knowledge that Justin provided for our yearly maintenance. He answered our questions and made us feel comfortable. I was thankful that my questions about the cloud system was followed up by Seth and how to proceed. Thank you to both Justin and Seth.” – Samuel C.

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Gas Furnace Maintenance in Seattle, WA 98117

October 28, 2021

“Justin did a great job on my gas furnace and two fireplaces. Friendly, efficient and made sure all of my questions were answered.” – Diane B.

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Gas Furnace Maintenance in Seattle, WA 98117

October 21, 2021

“Josh was polite and efficient, a pleasure to work with.” – Tim N.

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Indoor Air Quality Maintenance in Seattle, WA 98115

October 5, 2021

“Josh and Brenden explained the process really well and took extra care with our extra dusty ductwork. Thanks!” – Ron P.

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Gas Furnace Maintenance in Edmonds, WA 98026

September 28, 2021

“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.” – John S.

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Gas Furnace Maintenance in Seattle, WA 98106

September 17, 2021

“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and…

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Ductless Mini-Split Maintenance in Ballard, WA 98117

August 29, 2021

“I also had my tankless gas unit serviced. Garrett was friendly, answered all my questions patiently, and informed me as he worked. Booking was straight forward and pricing transparent. Definitely recommend BNG!” – Leila E.

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Gas Furnace Maintenance in Seattle, WA 98144

August 19, 2021

“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!” – G M.

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Water Heater Maintenance in Capitol Hill, WA 98112

August 14, 2021

“Our water heater wasn’t working this morning and Garett was able to come right away. In just a few minutes our hot water was working again. Great experience and I appreciate their quickness.” – Bobby L.

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Air Conditioner Maintenance in Bellevue, WA 98059

August 10, 2021

“Garett was great. Super helpful and efficient.” – Kevin H.

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Gas Fireplace Maintenance in Ballard, WA 98117

August 3, 2021

“Clinton was fabulous. Very courteous, wore a mask, asked if shoes needed removal (no) and just very nice. I signed up for next year’s maintenance because of his great attitude. He did an excellent job cleaning the glass as well!” – Sharyl G.

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Gas Furnace Maintenance in Other, WA 98975

August 2, 2021

“Justin did an Excellent job! Prompt, kind and professional.” – Mike S.

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Gas Furnace Maintenance in Seattle, WA 98119

July 15, 2021

“Clinton cleaned my gas furnace. He was very informative regarding the maintenance of my furnace and air conditioning system. He recommended a duct cleaning and let me know when it had been done last in my house. He suggested services that would be beneficial to my home without any pressure.” – Autumn H.

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Gas Furnace Maintenance in Seattle, WA 98119

July 11, 2021

“Was referred by a friend to Ballard Natural Gas and was not disappointed! The gas furnace had not had annual maintenance in several years and Clinton was able to get it running better than ever. The service was seamless and Clinton was very knowledge and friendly. Would highly recommend and will be using their services…

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Other Maintenance in Shoreline, WA 98155

July 1, 2021

“Garrett was very personable and explained things as needed. He is a great crew member.” – Mary H.

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Gas Furnace Maintenance in Seattle, WA 98115

June 28, 2021

“So pleased with the service we received today from Clinton. He is personable, knowledgeable, and informative. And polite too! I highly recommend his services.” – Sylvia T.

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Ductless Mini-Split Maintenance in Seattle, WA 98115

June 28, 2021

“Garrett was an outstanding help to us – out ductless system went out during the peak of the heat wave, and he walked me through how to reset the fuse in the system to get it up and running. Professional, knowledgeable, and levelheaded.” – Cody C.

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Gas Furnace Maintenance in Seattle, WA 98105

June 25, 2021

“Garrett arrived when expected, didn’t take too long to perform the annual maintenance check and provided helpful and informative answers to my questions about the maintenance that was performed and a part that needed to be replaced. Very good service overall.” – Stephen P.

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Ductless Mini-Split Maintenance in Seattle, WA 98125

June 25, 2021

“Garrett was great. Prompt, polite, knowledgeable and efficient. I’m very happy with Garrett. I don’t like it when companies don’t trust their own workers. So I despise these surveys.” – Roslyn D.

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Gas Furnace Maintenance in Seattle, WA 98115

June 22, 2021

“Josh performed the annual service maintenance for our furnace. He was efficient, knowledgable and friendly.” – Elizabeth H.

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Air Duct Maintenance in Seattle, WA 98115

June 16, 2021

“We had an overall positive experience with Ballard Natural Gas. There were some unforeseen equipment problems, however the inconvenience to us was minimal. Josh, the technician, was very professional and apologetic. Donnie, the service coordinator, immediately contacted us to reschedule to a convenient date. Both were pleasant to work with. Josh showed us how to…

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Heat Pump Maintenance in Lake Forest Park, WA 98155

June 15, 2021

“Garrett provided superb service with a smile. Explained everything.” – jeff a.

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Gas Furnace Maintenance in Seattle, WA 98117

June 14, 2021

“Josh was good with the maintenance this morning. Right on time, very polite. And we got talking about what might make our home experience better — air quality and such. Josh is easy to talk to and did not seem rushed. So we had a chance to go over some questions that occurred to me…

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Other Maintenance in Seattle, WA 98117

June 14, 2021

“Garrett did a great job completing our annual maintenance for our furnace and heat pump. Included an impromptu troubleshooting of our control panel, where he found and fixed a loose wire. Always enjoy having the Ballard Natural Gas team come through for service.” – Keene O.

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Air Duct Maintenance in Seattle, WA 98117

June 14, 2021

“Josh did a great job with our furnace maintenance and duct cleaning. He was on time and efficient, and also friendly and helpful in answering all our questions.” – Brent S.

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Gas Furnace Maintenance in Seattle, WA 98115

June 12, 2021

“Garrett did a wonderful job. He was quick and efficient and explained everything well.” – john b.

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Gas Furnace Maintenance in Shoreline, WA 98177

June 10, 2021

“Our technician, Josh, was knowledgeable and professional. Thank you!” – Brian B.

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Gas Furnace Maintenance in Seattle, WA 98199

June 10, 2021

“Garrett was wonderful! He called when there was a scheduling conflict to let me know that he would be later than scheduled, much appreciated. And he was very professional, efficient and friendly.” – Barbara H.

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Gas Furnace Maintenance in Seattle, WA 98199

June 7, 2021

“Josh was thorough and efficient in inspecting our gas furnace and explaining his findings to us. He also gave us suggestions for using the system’s fan during smokey summer months. We particularly appreciated the lack of “upselling” which has been an annoyance with past service people.” – Larry Y.

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Gas Furnace Maintenance in Seattle, WA 98112

June 4, 2021

“Josh provided excellent service. He explained what he was doing, seemed highly competent, and on top of that is a nice guy. Thank you.” – Daniel C.

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Gas Furnace Maintenance in Seattle, WA 98119

June 2, 2021

“Josh came today to do annual maintenance on our gas furnace. Right on time–friendly–knowledgeable–great job!” – Beth and Howard G.

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Gas Furnace Maintenance in Seattle, WA 98199

June 2, 2021

“Tech was on time and operated in professional manner” – Thomas S.

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Air Conditioner Maintenance in Seattle, WA 98102

June 2, 2021

“We had our system installed in 2005 and have had Ballard service them ever since. Garrett came out and was friendly and professional throughout. Great company and top notch employees!” – Jeff G.

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Gas Furnace Maintenance in Seattle, WA 98122

May 31, 2021

“Garrett – great job” – Philip W.

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Air Duct Maintenance in Seattle, WA 98115

May 27, 2021

“Very excellent technician. Friendly, thourough and efficient.” – Claudia P.

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Air Duct Maintenance in Shoreline, WA 98177

May 27, 2021

“Josh did a fine job on the power vac maintenance today.” – KEVIN H.

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Heat Pump Maintenance in Seattle, WA 98118

May 25, 2021

“My service experience was great. A technician was sent to my home the very next day! The technician was on time and a text was sent prior to his arrival to let me know he was on his way which was helpful. Garrett, the technician who came to our home was courteous, knowledgeable and very…

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Gas Furnace Maintenance in Seattle, WA 98103

May 25, 2021

“Josh Anderson just serviced our duct system in an efficient and fast manner. Also gave us hints for better air flow in the house. Also I would like to mention that Clinton Brook did a good job servicing out furnace on 5/5/21. Both technicians were here on time and did a fine job. – Wiley…

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Air Duct Maintenance in Seattle, WA 98199

May 22, 2021

“Josh was very professional and efficient, and told us how he found the condition of our air ducts when he was through. Left the work areas clean.” – James L.

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Gas Furnace Maintenance in Ballard, WA 98107

May 6, 2021

“I appreciated Clinton’s professionalism and knowledge — when he serviced the furnace he was also happy to answer related questions.” – Carolyn H.

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Indoor Air Quality Maintenance in Seattle, WA 98106

May 5, 2021

“Josh & Jaden did a good job cleaning the duct work” – Thomas V.

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Heat Pump Maintenance in Seattle, WA 98115

May 4, 2021

“Matt arrived right when promised and went to work after a nice introduction to what he would be doing. He explained each step of the process for maintaining our heat pump and air-exchanger. He gave a clear description of what was needed to clean our ducts and by afternoon I had all the reports and…

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Gas Furnace Maintenance in Seattle, WA 98112

May 4, 2021

“Clinton was very helpful. He worked on both our furnace and our gas fireplace and answered questions I had very clearly. His work gives me confidence in your company and makes me pleased that I have a contract with you for regular maintenance.” – Daniel C.

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Gas Furnace Maintenance in Seattle, WA 98125

April 30, 2021

“Garrett serviced my gas furnace, heat pump and tankless water heater. He was friendly while professional, efficient, made a recommendation for a part replacement which I felt comfortable accepting. Also advised me to have my gas fireplace insert added to next year’s service agreement which I did. I appreciated his help.” – Diane M.

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Heat Pump Maintenance in Seattle, WA 98125

April 30, 2021

“Loved the easy of the annual maintenance service. Garrett was incredibly nice and prompt and was done in half an hour. Great service all around.” – Ryan R.

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Other Maintenance in Seattle, WA 98103

April 30, 2021

“Garrett was great, efficient, respectful, and professional.” – Nicolas A.

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Air Duct Maintenance in Seattle, WA 98115

April 28, 2021

“Josh was very friendly, answered our questions, and performed duct cleaning service efficiently. He arrived on time, and did a wonderful job. I highly recommend him!” – sandra k.

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2021

“great job Garret” – Margaret t.

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Water Heater Maintenance in Ballard, WA 98117

April 27, 2021

“We were very pleased with Garrett’s service of our water heater. He was friendly, thoroughly explained the process for maintenance and answered our questions. And he kept clean the basement area, too.” – Carolyn T.

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Gas Furnace Maintenance in Shoreline, WA 98133

April 27, 2021

“Clinton arrived on time ,really a little early which I was glad. He was very polite, professional and explained different pieces of equipment. He did replace the ignition starter piece which was going out. The furnace didn’t always start on the first try. He gave me a choice of fixing it now or in the…

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Gas Fireplace Maintenance in Shoreline, WA 98133

April 26, 2021

“Clinton explained in easy-to-understand my options for other product suggestions. His emails will be helpful in my decisions to select one or more of them. He took time to demonstrate how the fan option works on the thermostat.” – Richard E.

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Air Duct Maintenance in Seattle, WA 98199

April 22, 2021

“Josh with the vacuum unit was awesome. Kind, professional, funny and efficient. Thanks for always doing a great job with our system!” – Gary J.

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Air Duct Maintenance in Seattle, WA 98115

April 22, 2021

“Josh was efficient, friendly and professional.” – Ed S.

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Heat Pump Maintenance in Seattle, WA 98115

April 21, 2021

“Garret was efficient, knowledgeable and personable. He answered all my questions, explained clearly what he was doing and acted professionally throughout the process.” – Ed S.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Garrett was great. Did a good job, explained our concerns. We are awaiting follow up on a repair. Good job overall.” – Gill A.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Clinton was our service tech. Very friendly, helpful and informative. BNG has always treated us well.” – Janet B.

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Air Conditioner Maintenance in Seattle, WA 98103

April 19, 2021

“Garett was here today for my heat and air conditioning maintenance. It was a pleasure to have him here. I had many questions regarding my role and responsibility for maintaining the furnace and air conditioning. Garett was calm and comfortable explaining the many details I inquired regarding my role keeping the furnace and air conditioning…

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Water Heater Maintenance in Seattle, WA 98105

April 16, 2021

“Garrett replaced the heater mechanism in our tankless water heater, fixing the temperature problem with the lack of hot water. He was on friendly, on time and efficient. It was great service.” – michael f.

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Heat Pump Maintenance in Ballard, WA 98107

April 16, 2021

“Garrett was great to work with. He was helpful and efficient while here.” – Christopher S.

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Air Duct Maintenance in Seattle, WA 98144

April 15, 2021

“Josh Anderson was just here to power vac the furnace and air ducts throughout the house. Given I'd never had this done in the home's 15 year history, I thought it would be a mess. Josh was very efficient, thorough, explained every step, and made the work as unintrusive as possible. Thank you, Josh!” –…

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Heat Pump Maintenance in Seattle, WA 98144

April 15, 2021

“I've been a long a long time customer of Ballard, since I bought my house. This last week, Garret was here to provide annual maintenance on the heat pump, water heater, gas fire place, furnace. I always know that any issues will be identified and a course of action thoroughly explained, all the pros and…

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Gas Furnace Maintenance in Shoreline, WA 98177

April 13, 2021

“Garrett was very polite, friendly, and helpful. He was flexible when I needed to jump on and off zoom meetings to talk with him. He explained what he was doing and answered all of my questions. Overall a very positive experience!” – Leanne S.

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Gas Furnace Maintenance in Seattle, WA 98133

April 13, 2021

“Clinton was very professional. I appreciate his patience as we had to remove panels and a post so he could access the furnace. He explained things and gave me tips, which I appreciate greatly. Overall a very positive experience.” – Ann S.

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Water Heater Maintenance in Seattle, WA 98116

April 10, 2021

“Garrett was timely, professional and courteous when he serviced our tankless water heater. Would recommend him and Ballard Natural Gas.” – Wayne F.

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Heat Pump Maintenance in Seattle, WA 98105

April 8, 2021

“Garrett performed annual maintenance on our gas furnace and heat pump today. He was outstanding- he welcomed my questions and concerns, listened carefully , and identified solutions to a problem I hadn’t known we had. He is friendly, professional, and knowledgeable. Highly recommend.” – Mimi W.

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Gas Furnace Maintenance in Seattle, WA 98103

April 5, 2021

“Technician Garrett was very knowledgeable and polite. Explained the problem to me so I understood the issues.” – Valerie D.

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Gas Furnace Maintenance in Other, WA 98028

March 29, 2021

“Garett was kind and very polite. He shared with me what he did to keep my furnace in top shape as well as help me book the cleaning of my ducts to help with the dust in the house. He did an amazing job.” – Angelique R.

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Ductless Mini-Split Maintenance in Seattle, WA 98117

March 16, 2021

“Garrett was wonderful, super fast and efficient and flexible in working around kids in virtual school during his visit. Thanks for being so thoughtful!” – Brooke V.

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Water Heater Maintenance in Seattle, WA 98105

March 15, 2021

“Garrett was professional from his introduction to the conclusion of the service. I have used Ballard Natural Gas for many, many years and have been pleased with the products, installations and maintenance service with everything. Thanks to Garrett for continuing in the excellent reputation of your company.” – Judy M.

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Gas Furnace Maintenance in Seattle, WA 98117

March 13, 2021

“Clinton did the annual service on our furnace. He was on-time, courteous, and professional. He shared the condition of our furnace, which is older but looking good. He answered my questions and was very pleasant.” – Annette S.

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Air Conditioner Maintenance in Seattle, WA 98103

March 12, 2021

“We had a typically great experience with BNGS today. Garrett provided both excellent service and information in the follow up, and was generally just a pleasure to deal with. Thanks!” – Joshua L.

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Gas Furnace Maintenance in Seattle, WA 98117

March 10, 2021

“Clinton performed a maintenance checkup on my furnace and gas fireplace. He explained what he was doing and was efficient and thorough and he always wore his mask and removed his shoes. He came back later with needed parts and installed an earthquake valve, again wearing his mask and explaining what he did and how…

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Heat Pump Maintenance in Seattle, WA 98125

March 10, 2021

“Excellent, prompt, friendly, respectful and skilled service today by Garrett Hamilton!” – Eric M.

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Gas Furnace Maintenance in Seattle, WA 98105

March 8, 2021

“As usual, always good service from your technicians.” – Susan W.

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Gas Furnace Maintenance in Ballard, WA 98177-5440

March 6, 2021

“Garrett was efficient, courteous and friendly.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98125

March 5, 2021

“The technician was very nice and courteous. Our scrubber had burned out and he replaced it under warranty. Clinton did a great job!” – Greg F.

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Gas Furnace Maintenance in Seattle, WA 98125

September 26, 2019

“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.” – Cindy R.

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Gas Furnace Maintenance in Seattle, WA 98115

May 24, 2019

“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.” – Carl W.

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Other Maintenance in Seattle, WA 98133

May 2, 2019

“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for…

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Heat Pump Maintenance in Seattle, WA 98103

April 26, 2019

“The maintenance experience on our heat pump and tankless water heater was great. Communication beforehand was clear and thorough, with texts and a call from the technician to let me know his arrival time. Jesse was very personable and knowledgeable and was happy to explain what he was doing as well as discuss cold-weather heat…

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Gas Furnace Maintenance in Seattle, WA 98115

April 17, 2019

“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.” – Anthony F.

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!” – Janice W.

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new. I have been using BNG for…

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Gas Furnace Maintenance in Seattle, WA 98125

April 15, 2019

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.” – Gary S.

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Air Duct Maintenance in Seattle, WA 98125

April 15, 2019

“Done within 3 hours. Installed Damper on riser. Explained in detail work done and answered my questions” – Gary S.

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Gas Furnace Maintenance in Seattle, WA 98105

April 10, 2019

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take…

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Gas Furnace Maintenance in Ballard, WA 98117

April 9, 2019

“Matthew was terrific. Very thorough in his work and in his explanations to me of the work performed. Very customer service oriented and a great ambassador for BNG.” – Bryant B.

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Gas Furnace Maintenance in Seattle, WA 98177

April 8, 2019

“Matt, great guy, good natured, went right to work. Came upstairs when he was done and explained all he had done and checked. Also he gave us ideas to improve our system.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98117

April 5, 2019

“Matthew was very professional and completely explained every thing he had done. He was pleasant to talked too and made sure you understood the condition of your furnace. Thank you for the service of Mathhew Deerhring” – Rebekah/Larry I.

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Gas Furnace Maintenance in Seattle, WA 98199

April 3, 2019

“Matt was very professional, knowledgeable and explained what he performed and the results in a language that I could understand! He suggested some new items, but did not push them at all – which I greatly appreciated. It was a pleasure to have Matt service our furnace.” – Barbara H.

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Gas Furnace Maintenance in Seattle, WA 98117

March 25, 2019

“Jesse was enthusiastic, knowledgeable and very efficient. Thank you so much!” – kelly s.

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Gas Furnace Maintenance in Seattle, WA 98107

March 22, 2019

“Showed up on time, did a professional job, explained what he did and what the condition of my furnace was, friendly demeanor…I’d hope to get him again!” – Michael P.

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Gas Furnace Maintenance in Seattle, WA 98133

March 18, 2019

“Matt was very professional, kind, and patient answering our questions. We appreciated that when he did not know the answer to one of our questions he sought out the answer rather than ignoring it. He reviewed the work completed and gave us recommendations. Great job!” – Deanna S.

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Other Maintenance in Seattle, WA 98107

December 12, 2018

““I have been a client of this company for over twenty years and have always received excellent service.”” – Rosa M.

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Gas Furnace Maintenance in Seattle, WA 98102

August 23, 2018

“Justin arrived on time and performed the requested service. He offered recommendations for improving the system and ensuring good performance in the future.” – Ellen L.

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

“Connor came first for the annual maintenance of my furnace. Kaleb arrived a few minutes after to clean the air ducs. Both men were prompt, courteous, and totally competent. Because Connor was here a much shorter time and worked solo in my basement, I didn’t have opportunity to converse much with him. None the less,…

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

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Annual Maintenance in Ballard, WA 98107

February 17, 2015

“I have been a client of this company for over twenty years and have always received excellent service.” – Rosa M.

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