Testimonials Articles

Ductless Mini-Split Installation in West Seattle, WA 98116

May 24, 2024

“Mike, Alex, and Jimmy (electrician) were outstanding to work with: very friendly, respectful and committed to doing the job to my satisfaction. I would highly recommend Ballard Natural Gas to any neighbor who asks about HVAC Heat Pump systems. Sincerely, ken berry” – Ken B.

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Ductless Mini-Split Installation in Seattle, WA 98102

May 18, 2024

“Excellent service from estimation to finish. Great communication on all the steps. Installation 2 days for 3 units was efficient and clean finish. Highly recommend” – Emily Z.

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Air Duct Maintenance in Shoreline, WA 98155

May 17, 2024

“Corbin and Zack were amazing. We’re super friendly to our kids. Professional and efficient.” – Mike L.

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Ductless Mini-Split Maintenance in Ballard, WA 98107

May 16, 2024

“Justin came out to maintain my ductless mini split heat pump system. He did a great job! I signed up for the maintenance plan and full warranty.” – Chris B.

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Gas Furnace Installation in Shoreline, WA 98155

May 16, 2024

“Cole showed up at precisely the start time and had the entire installation concluded before I had expected. He was extremely courteous and respectful and friendly with my three young children. During the final walkthrough he was very concise about what had been done and where and very helpful with any questions I had as…

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Gas Furnace Maintenance in Mercer Island, WA 98040

May 14, 2024

“Annual service with Justin. Covered furnace, heat pump and gas fireplace. Totally happy they send Justin every year. Our systems work great between visits, he is always on time, plus he is neat. Until next May” – Rich M.

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Heat Pump Replacement in Seattle, WA 98115

May 11, 2024

“George Watts was fantastic! Our thermostat shut off right before we needed our heat pump for cooling the house. George got scheduled for the the next day. He was very professional, knowledgeable and answered all questions well.” – Zarah W.

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Ductless Mini-Split Installation in Seattle, WA 98119

May 10, 2024

“Great services, high quality work and competitive price. We went with 4 ductless units for our house and are now ready for the summer. From quote to installation was really easy and thoughtful, thank you so much! Juan was awesome and very friendly!” – Viet H.

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Air Duct Maintenance in Shoreline, WA 98155

May 8, 2024

“Zach and Corbin did a great job cleaning our air ducts this afternoon. I especially appreciate how considerate they were with our daughter and our cat. They worked with us to ensure the cat wouldn't get out and that my daughter wasn't worried about them being in her room. Also, George also checked out our…

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Heat Pump Maintenance in Seattle, WA 98119

May 6, 2024

“Austin was great! Super nice guy and was very reassuring that our unit would be in great functioning shape for many years to come (so long as we maintain it).” – Catie B.

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Heat Pump Installation in Seattle, WA 98117

May 1, 2024

“Super well done installation and great customer service from Brady and the rest of the crew.” – Nick L.

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Heat Pump Installation in Other, WA 98103

April 29, 2024

“The team was friendly, professional and knowledgeable. They were very prompt and the work was done carefully and with attention. We went with Ballard because we felt we could trust the information they gave us.” – Trisha G.

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Electrical Installation in West Seattle, WA 98106

April 12, 2024

“Jimmy is a fantastic electrician, so knowledgeable, clever and highly efficient and on top of that such a nice guy. I’ve been in the construction business for over 50 years, 40 of them owning my own construction company, and I’ve used many electricians over those years and Jimmy is the best by far. Thanks Jimmy…

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Gas Furnace Replacement in Shoreline, WA 98177

April 11, 2024

“We discovered that we were facing a major repair on our 13-year old gas furnace, and decided to get a new high efficiency furnace instead of repairing it. We worked with Joe Reiher, the design expert and we were impressed with how knowledgeable he was on heat pumps, mini-split air conditioner and gas furnaces. He…

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Ductless Mini-Split Maintenance in Seattle, WA 98144

April 10, 2024

“Our experience with Ballard Natural Gas Service has been excellent. While providing maintenance services for our ductless mini split system, Justin was a polite professional, clear communicator, and respectful of our space. Justin patiently answered my questions, gave sound advice, and offered additional preventative maintenance for our tankless water heater. BNGS is a trusted partner…

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Air Duct Maintenance in Ballard, WA 98117

April 3, 2024

“Austin & Corban went above and beyond to be professional, efficient, friendly and helpful!” – Stephanie F.

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Water Heater Replacement in Seattle, WA 98115

March 26, 2024

“Excellent, very professional and George, Chris were very good to work with.” – James A.

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Gas Furnace Maintenance in Shoreline, WA 98133

March 21, 2024

“Austin was great. Thank you!” – william o.

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Heat Pump Installation in Seattle, WA 98103

March 17, 2024

“Ballard Natural Gas installed a heat pump/AC system at our townhouse and did a great job. They were well-prepared, needed no changes to design or cost, kept the work site clean, were very courteous and friendly. Pricing was very competitive. Many thanks to Tyler in sales, Zoe and Clinton for project coordination, Brady, Anthony, Kevin,…

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Gas Furnace Maintenance in Seattle, WA 98109

March 13, 2024

“Chris Damron has serviced our gas furnace, tankless water heater & gas fireplace for several years. Chris is thorough, efficient, and a first-rate problem-solver. He is friendly and helpful with his briefings on each unit. His annual servicing has kept all units working perfectly. Thanks, Chris!” – Elaine S.

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Heat Pump Maintenance in Seattle, WA 98113

February 28, 2024

“Justin did a complete maintenance today of our furnace, fireplace and heat pump. He is a very good and talented technician. We are always very pleased with the service we receive from Ballard Heating.” – Nan and Ken L.

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Heat Pump Maintenance in Seattle, WA 98115

February 22, 2024

“Austin was friendly, efficient and explained what he was doing and gave thoughtful answers tot my questions. He just the kind of employee I would expect from you company.” – Ed S.

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Gas Furnace Repair in Seattle, WA 98144

February 21, 2024

“Justin was great. Arrived early which was a plus. Did a good job working in a tight space. Thanks guys.” – Jon K.

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Ductless Mini-Split Maintenance in Seattle, WA 98117

February 20, 2024

“Austin was right in time! Friendly, professional, explained what he was doing. Such great customer service!” – Susan 2.

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Ductless Mini-Split Installation in Other, WA 98038

February 20, 2024

“The installation went very well and the system works as expected. The most impressive part was the sales rep Tony. We had received quotes from a couple of other companies over the past few months and we were unimpressed by their knowledge. When Tony came in he did a thorough evaluation of our heating needs…

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Heat Pump Installation in Ballard, WA 98117

February 18, 2024

“So very happy with the new heat pump furnace & heat pump water heater! Humberto & Anthony were most efficient installing the heat pump water heater & heat pump furnace. They installed the HP water heater & did some prep work for the HP furnace installation on the first day and completed the HP furnace…

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Gas Furnace Maintenance in Seattle, WA 98122

February 18, 2024

“Justin performed excellent maintenance on our home furnace. We’re very happy with the service provided to us by Justin and Ballard Natural Gas.” – Joseph G.

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Gas Furnace Maintenance in Green Lake, WA 98103

February 16, 2024

“Good communication before, during and After. Justin was very knowledgeable and a good communicator.” – Kate Y.

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Indoor Air Quality Maintenance in Seattle, WA 98177

February 16, 2024

“Brian and Alejandro did an exceptional job cleaning my furnace ducts. They were tidy, efficient and so very nice. I can really tell that the air I am breathing is cleaner, fresher. Thank you!” – Suz B.

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Gas Furnace Repair in Magnolia, WA 98-99

February 14, 2024

“Austin was friendly, professional and informed me at each step what should happen. Thank you.” – Jan W.

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Heat Pump Maintenance in Seattle, WA 98112

February 13, 2024

“Excellent. Justin was friendly and professional. We appreciated the time he took to make sure we understood the maintenance.” – Carol W.

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Gas Furnace Maintenance in Seattle, WA 98119

February 13, 2024

“As always, Justin’s work on my annual furnace maintenance was exemplary. He was efficient and courteous. He has serviced my furnace before, and I always have confidence that the work was done correctly and that any recommendations he has are legit (even though I can’t afford to do them right now). He is the best.”…

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Water Heater Replacement in Seattle, WA 98105

February 12, 2024

“Conrad was great, worked efficiently, explained things as he went along. Fast installation. Great job.” – Rose O.

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Gas Furnace Maintenance in Seattle, WA 98199

February 8, 2024

“Justin just completed our annual service of our gas furnace and A/C system, everything checked out and he left everything clean, kudos for him putting up with our barking dog!” – John D.

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Gas Furnace Replacement in Edmonds, WA 98020

February 7, 2024

“Our furnace stopped working on Saturday, we had someone here first thing on Monday and a new furnace by Tuesday afternoon. Really impressed with the responsiveness and helpfulness of everyone we worked with. Everything was really clear and I didn’t feel pressured to go with any certain product, but did feel like I had the…

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Heat Pump Maintenance in Seattle, WA 88103

February 7, 2024

“Austin was great. Will refer anyone I know. Explained everything. Patient even with interfering dogs. Wholly satisfactory and re-upped for next year’s maintenance.” – Shelley K.

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Ductless Mini-Split Maintenance in Seattle, WA 98119

February 5, 2024

“Conrad was thorough, respectful, friendly, and very good about explaining everything we need to know.” – Joanne L.

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Ductless Mini-Split Maintenance in Shoreline, WA 98155

February 5, 2024

“Austin was quick and communicative with our yearly maintenance!” – Max D.

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Gas Fireplace Maintenance in Seattle, WA 98105

February 1, 2024

“Justin completed annual maintenance on our furnace and fireplace. He explained what he was doing and completed the work efficiently. And he was very pleasant all the while.” – Susan W.

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Water Heater Installation in Shoreline, WA 98133

January 24, 2024

“We called on Friday, had a bid by the early afternoon and Brady installed a new tankless water heater on Monday! Customer service is top notch and Brady was a whiz with installation and communication!” – Randi S.

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Heat Pump Maintenance in Seattle, WA 98119

January 13, 2024

“George was great and answered all of our questions.” – Erica L.

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Gas Furnace Repair in Ballard, WA 98103

January 13, 2024

“Conrad’s service is five times 5 stars!!! Ballard has been keeping me warm for decades. Really appreciated todays service call since furnace was out on a very cold day” – Kerry K.

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Gas Furnace Maintenance in Seattle, WA 98199

January 9, 2024

“Bitter cold weather is in the forecast, so I decided not to procrastinate any longer and have the furnace serviced. (In last year's record cold the furnace died and there was no heat for days; Ballard Natural Gas Service was the only HVAC business that returned my call and came out to fix it. So…

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Gas Furnace Maintenance in Other, WA 98032

January 5, 2024

“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard” – Alan G.

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Ductless Mini-Split Maintenance in Magnolia, WA 98199

January 5, 2024

“Austin was friendly and did a great job” – Michael M.

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Heat Pump Maintenance in Seattle, WA 98115

January 2, 2024

“Super nice guy.” – Boris K.

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Gas Fireplace Maintenance in Edmonds, WA 98020-3604

December 18, 2023

“Norm is an excellent technician. He did a superb job of analyzing & repairing my gas fireplace.” – Tom J.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 15, 2023

“Austin Mach did maintenance today. Terrific service. Explained everything clearly, encouraged questions and answered thoroughly. A pleasure.” – Peter O.

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Gas Furnace Repair in Edmonds, WA 98020

December 14, 2023

“The technician, Norm Hawker, was on time, knowledgeable, friendly and didn’t give up until the furnace was fully functional again – which entailed a great deal of hard work. It was a pleasure meeting Norm. I’ve never had issues with anyone from Ballard and Norm is another glowing example of their excellent customer service!!” –…

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Air Duct Maintenance in Seattle, WA 98115

December 13, 2023

“Austin and Brian were so efficient and extremely knowledgeable!” – Lauren C.

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Gas Furnace Repair in Seattle, WA 98177

December 12, 2023

“Both of the technicians that came to my house were great! Repair was done, cost was fair I believe. The one concern was being told your company could not guarantee the repair, because of the age of the furnace. I contacted the company who did maintenance each year, until they no longer come into King…

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Gas Furnace Maintenance in Magnolia, WA 98199

December 4, 2023

“Justin does a great job. He has serviced our furnace and fireplace previously.” – Kathie L.

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Gas Furnace Installation in Seattle, WA 98115

November 16, 2023

“Juan and Mike did a great job on our furnace installation. Juan explained everything and he and Mike completed the job within a few hours. They were great with our two dogs one of which is 16 yrs old and prone to accidents. Also wanted to commend the rest of the Ballard team, Joe in…

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Gas Furnace Maintenance in Seattle, WA 98112

November 6, 2023

“Justin has taken care of the annual maintenance of our older gas furnace for a number of years. As always, he was professional, courteous, and knowledgeable. I know we are in good hands when I see that he is our technician.” – Shannon H.

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Air Conditioner Maintenance in Seattle, WA 98122

November 3, 2023

“Justin was kind, thorough and efficient. Our experiences with BNG are always great. Thank you!!” – Michele A.

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Gas Furnace Maintenance in Seattle, WA 98115

October 19, 2023

“Justin provided timely, efficient, respectful service. He explained thoroughly the recommendations he was making and answered all my questions. He was able to provide estimates immediately and how the offered discounts worked. Overall, I have been using Ballard Natural Gas since they installed my furnace, tankless water heater, and line for my Range top and…

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Gas Furnace Repair in Seattle, WA 98117

October 13, 2023

“Justin is very professional and knowledgeable about the furnace and its possible problems. He found the issue quickly recommended the proper fix, and ordered the right part. You are lucky to have him on your team!” – Anthony Torrero C.

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Heat Pump Maintenance in Seattle, WA 98199

October 10, 2023

“Justin was great! He was very thorough, nice, polite, and knowledgeable.” – Heidi S.

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Gas Fireplace Maintenance in Seattle, WA 98109

October 6, 2023

“Justin was the technician. It was well communicate prior, during and after service.” – Eiko K.

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Heat Pump Maintenance in Ballard, WA 98117

October 2, 2023

“Justin is the best service provider! He’s kind, honest & reliable! Each year he comes on time & maintains heat pump exceptionally! Thank you BNG for all you do for Ballard!!” – Kim S.

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Gas Furnace Maintenance in Seattle, WA 98199

September 13, 2023

“Justin was so professional, answered our questions, did a great servicing job. He has always provided great service” – David C.

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Gas Furnace Maintenance in Ballard, WA 98107

August 30, 2023

“Justine was professional and polite. Did maintenance on our gas furnace and three splits. Thank you.” – MaryAnne M.

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Ductless Mini-Split Repair in Seattle, WA 98109

August 16, 2023

“A huge thank you to Brenden Ohm and Norm Hawker who performed an urgent repair on our mini split air handler. It was an add-on job at the end of a dreadfully hot day and they were prepared to assess and replace a defective part on the spot. The job required some awkward re-wiring and…

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Heat Pump Maintenance in Seattle, WA 98115

July 24, 2023

“Justin was prompt, polite and thorough. Great job, and good recommendations.” – Tarl O.

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Gas Fireplace Maintenance in Shoreline, WA 98177

December 2, 2022

“Great work.” – Mark G.

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Gas Fireplace Maintenance in Capitol Hill, WA 98112

December 2, 2022

“Justin, as always, is friendly, quite affable, and provides great service. We are always happy to have him work here.” – Chip P.

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Gas Furnace Maintenance in Seattle, WA 98102

December 2, 2022

“Justin did the maintenance on my furnace and AC. He did everything quickly, answered all my questions, and was courteous and professional the whole time. Great experience.” – Nemanja M.

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Gas Fireplace Maintenance in Seattle, WA 98126

December 1, 2022

“Wonderful, Justin was super helpful and friendly” – Colin D.

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Gas Fireplace Repair in Capitol Hill, WA 98102

December 1, 2022

“Justin was professional and quick. Appreciate that.” – Andrea H.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

December 1, 2022

“Justin was here today and did an awesome job of tuning up my gas furnace and 2 gas fireplaces!” – Catherine S.

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Heat Pump Maintenance in Seattle, WA 98109

November 29, 2022

“Justin, our technician, was professional, knowledgeable and very efficient in this service visit.” – Bill H.

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Gas Furnace Maintenance in Seattle, WA 98119

November 29, 2022

“We are big fans of Justin our furnace technician with Ballard Natural Gas. He comes every year to do maintenance on our basement furnace and wall furnace. He is knowledgeable, easy to work with, thoughtful, and genuinely nice. We highly recommend Justin and Ballard Natural Gas.” – kr s.

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Gas Furnace Repair in Seattle, WA 98105

November 25, 2022

“Prompt, on-time service with exception value. Technician was able to correct the problem quickly and didn’t mind me looking on as he explained the problem and how to correct it. Beyond satisfied!” – Lorie W.

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Gas Fireplace Maintenance in Seattle, WA 98119

November 23, 2022

“Justin did a great job!!!” – Kyle G.

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Heat Pump Installation in Seattle, WA 97115

November 19, 2022

“So appreciate the time and care you have taken to answer my questions, install the new system and include the smaller details I requested. Shout outs to Mike, Connor, and Neal plus office staff!” – Esther K.

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Gas Furnace Maintenance in Seattle, WA 98115

November 13, 2022

“Our service professional, Justin, is always friendly and efficient. He always lets us know exactly what he has done, and let us know what he suggests for keeping our furnace in good working condition.” – Steve M.

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Gas Furnace Installation in Seattle, WA 98199

November 3, 2022

“Alex arrived on time ready to go. Despite numerous challenges he stayed until we had a new operating furnace (12 hours) as promised. Perfectly timed to be ready for the coldest morning of the Fall.” – ALAN C.

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Zone Control System Maintenance in Seattle, WA 98199

November 2, 2022

“Many thanks to service technician Justin for his maintenance visit on 10/12/22. He came at the front end of the 4 hour appointment window, which is always appreciated, and was friendly, efficient, and communicated clearly about his findings and recommendations.” – Michael M.

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Gas Furnace Maintenance in Seattle, WA 98117

October 25, 2022

“Regarding annual maintenance for St. Paul’s United Church of Christ. Wilson was extremely thorough and very professional. I would highly recommend Ballard Natural Gas Service!” – Johnny s.

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Heat Pump Maintenance in Seattle, WA 98107

October 22, 2022

“Justin was prompt and courteous.” – Greg L.

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Gas Furnace Repair in Ballard, WA 98115

October 19, 2022

“Justin was very helpful and informative. He quickly got my furnace running and provided advice on how to improve my system long term.” – Callum C.

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Gas Furnace Maintenance in Seattle, WA 98103

October 17, 2022

“Justin performed the service on my furnace with filter system to set me up for a cozy winter season. In addition he informed me that the first set of filters in the filter system could be rinsed out with water. I don’t recall that being part of the maintenance instructions that came with the unit.…

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Gas Furnace Maintenance in Seattle, WA 98119

October 13, 2022

“Justin has done our annual gas furnace maintenance since 2017. He is always prompt, polite, informative, professional, and thorough. Everything is clean and complete when he leaves. It is a real pleasure to work with him.” – Neal G.

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Gas Furnace Maintenance in Shoreline, WA 98177

October 13, 2022

“Justin was a very polite, young man who went right to work servicing our furnace and air conditioner and made recommendations. We think he did a good job.” – Charles & Carol T.

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Gas Furnace Maintenance in Ballard, WA 98107

October 10, 2022

“Justin was great. Efficient, professional. Much appreciated!” – Erik S.

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Gas Furnace Maintenance in West Seattle, WA 98136

October 10, 2022

“Justin has taken care of our furnace for 7 years. He is always professional and courteous and keeps our furnace working through the cold winter months.” – Christine L.

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Gas Furnace Repair in Edmonds, WA 98026

October 10, 2022

“Justin was prompt, polite and thorough. I appreciate him showing me and explaining what was wrong and getting it fixed quickly.” – Mark S.

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Gas Furnace Maintenance in Seattle, WA 98199

October 6, 2022

“Justin did a great job for my client. He knew his stuff and was very efficient! I would recommend him to all of my clients.” – James G.

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Gas Furnace Maintenance in Seattle, WA 98107

October 6, 2022

“Fast, thorough, friendly service!” – Steve M.

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Gas Furnace Maintenance in Seattle, WA 98112

October 4, 2022

“Justin has been our person for maintenance and service for our furnace, fireplace, & water heater for many years and his work has always been superb and highest.” – Tom S.

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Gas Furnace Maintenance in Seattle, WA 98112

October 2, 2022

“Justin came out to service our gas furnace. He was prompt and very efficient. I have complete confidence in his technical expertise and his honesty. Thank you for your service and for Justin’s dedication.” – joseph g.

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Gas Furnace Maintenance in West Seattle, WA 98106

September 28, 2022

“Justin was courteous, professional, and efficient, asked if I had any questions, and didn’t leave a mess. See you again next autumn!” – Margaret A.

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Water Heater Repair in Seattle, WA 98133

September 26, 2022

“Hey I just wanted to give a glowing recommendation to Justin. He was very polite and everything and very knowledgeable.” – Adam T.

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Heat Pump Maintenance in Bellevue, WA 98006

September 23, 2022

“Justin was prompt, efficient, and friendly.” – Don M.

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Gas Furnace Maintenance in Seattle, WA 98103

September 20, 2022

“Justin was quick and effective in taking care of our furnace.” – Josh B.

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Gas Furnace Maintenance in Seattle, WA 98115

September 16, 2022

“Justin was our furnace service tech. He showed up promptly at the scheduled time and did a thorough inspection and maintenance. He was knowledgeable about our system and explained what he was doing and answered all my questions. (He also did our service maintenance last year and did an excellent job then too.) Thank you…

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Gas Furnace Maintenance in Seattle, WA 98118

September 15, 2022

“Excellent and friendly service!” – Katherine D.

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Gas Furnace Maintenance in Mercer Island, WA 98040

September 14, 2022

“Justin did a great job maintaining our furnace. He is always friendly and efficient and is nice to our dog…who has a big bark. We are happy to have Justin as a trusted vendor in our home.” – Anni Z.

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Heat Pump Maintenance in Mercer Island, WA 98040

September 13, 2022

“Justin was awesome. Very professional and thorough. He explained everything in a very knowledgeable way. He answered all of our questions.” – Charlie S.

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Gas Furnace Maintenance in Seattle, WA 98199

September 8, 2022

“Always great service. I love the text message in advance of information about the technician and when they are on their way. Justin helped us today the service was very good. Thanks all!” – Rylee F.

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Gas Furnace Repair in Seattle, WA 98199

September 8, 2022

“Justin did a fine job on our furnace. We appreciated that he gave us detailed info (with photos!) on what had gone wrong.” – Kathie L.

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Gas Furnace Maintenance in Seattle, WA 98119

September 7, 2022

“So grateful Justin was back and took care of everything needed while i ran out. His thoroughness and reliability are much appreciated.” – Virginia A.

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Air Conditioner Installation in Seattle, WA 98122

September 4, 2022

“I am so happy we chose Ballard Natural Gas to install air conditioning for us. We went with a combination of a ducted and ductless heat pump system. Ballard was competitive on price and the install and customer service were stellar! The team was a pleasure to work with. They went above and beyond to…

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Gas Furnace Maintenance in Seattle, WA 98109

August 31, 2022

“Justin showed up right on time, was courteous and very respectful of our house. He was efficient and thorough with the maintenance and answered all questions in a very clear, knowledgeable and patient manner. Couldn’t be happier with the service!” – Diemuth P.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 31, 2022

“Justin arrived ahead of schedule and was polite courteous and efficient.He performed maintenance and replaced a failing capacitor after asking my permission. I will rely on Ballard Natural Gas for furnace care going forward because I trust Justin.” – Robert M.

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Gas Furnace Maintenance in Seattle, WA 98122

August 31, 2022

“Justin. Was. Awesome.” – Justin F.

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Gas Furnace Maintenance in Ballard, WA 98107

August 29, 2022

“Justin was polite and efficient.” – Maryanne M.

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Gas Furnace Maintenance in Seattle, WA 98136

August 22, 2022

“We have been using Ballard Natural Gas for years now. They installed our tankless water heater & maintenance both it and our gas furnace. Our tech Justin is super friendly, polite, professional & always prompt. It’s a pleasure having him maintain our equipment. The entire crew from the installers to the folks answering phones &…

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Gas Furnace Maintenance in Seattle, WA 98115

August 20, 2022

“Justin arrived in the window was able to complete the work efficiently.” – Kevin H.

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Water Heater Maintenance in Ballard, WA 98117

August 17, 2022

“Justin was friendly, fast, and thorough with our tankless water heater maintenance.” – Nick H.

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Gas Furnace Maintenance in Seattle, WA 98109

August 17, 2022

“Justin did a great job. Thank you!” – Allison F.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 16, 2022

“Justin is courteous, efficient and reliable! We’ve been lucky enough to have him do our furnace maintenance for a number of years and he is consistently a 5 star representative of your company! Thanks Justin!!” – Kristen M.

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Gas Furnace Maintenance in Seattle, WA 98116

August 15, 2022

“I had an excellent annual maintenance service for my high efficiency gas furnace today, performed by Justin, who is the best! He is careful, thorough and a great communicator. I’ve been with BNG since this system was installed and appreciate being able to count on keeping everything fully functional. Today’s service was documented with photos…

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Heat Pump Installation in Seattle, WA 98107

August 7, 2022

“Had Ballard Natural Gas install a heat pump. Connor, Michael, and the electrician did a great job and had the unit running by 5pm. Unit is super quite and the technicians were very versed in the installation and explaining how to use the thermostat/unit.” – Chris C.

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Heat Pump Installation in Seattle, WA 98177

August 3, 2022

“Just wanted to share that we had a great experience with Ballard Natural Gas. They installed two heat pumps simultaneously (lg house) and did a great job, from the original consultation and estimate all the way thru the scheduling, installation and followup. Professional, courteous, they went above and beyond to ensure that everything went smoothly…

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Gas Furnace Maintenance in Seattle, WA 98112

August 1, 2022

“Matt was fantastic. Arrived on time, and answered a barrage of questions clearly and thoughtfully. Exactly what you want in a service technician. Not the usual non-answers or gobbledygook that no lay person can understand.” – Anne H.

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Ductless Mini-Split Maintenance in Seattle, WA 98103

July 30, 2022

“Great experience. Justin was great. Came on time and did a great job on my yearly maintenance.” – Kweku A.

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Air Conditioner Maintenance in Seattle, WA 98199

July 29, 2022

“Justin prompt, efficient service. Very pleased with his work.” – David S.

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Gas Furnace Maintenance in Seattle, WA 98133

July 26, 2022

“Justin was so friendly and courteous. He explained everything clearly and showed me that my furnace’s capacitor was faulty and we decided to replace it on his visit today.” – Gail R.

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Gas Furnace Maintenance in Seattle, WA 98107

July 26, 2022

“work with the technician: Justin was smooth and efficient…. he answered the questions & did a great job; thank you !!!!” – t michael g.

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Air Conditioner Maintenance in Seattle, WA 98107

July 25, 2022

“Justin is knowledgeable and very helpful. Ballard natural gas is a very professional and excellent company.” – Leslie D.

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Gas Furnace Maintenance in Seattle, WA 98105

July 21, 2022

“Ballard Natural Service responded quickly in establishing an appointment and sensitive to our time constraints. The service representative, Justin, was professional, informative and helpful.” – JIm B.

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Water Heater Maintenance in Seattle, WA 98146

July 20, 2022

“Justin serviced our ekectric water heater. As akways, he prividef excellent, courteos service. We akso request him each year for maintenance of our heating system.” – Andrew J.

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Heat Pump Maintenance in Seattle, WA 98103

July 20, 2022

“Justin was prompt and very helpful” – T D.

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Heat Pump Maintenance in Seattle, WA 98105

July 19, 2022

“Justin’s service was timely and professional. Thank you!” – Lauren S.

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Air Conditioner Installation in Seattle, WA 98199

July 16, 2022

“Thank you to Tyler, Kevin, Alex, DJ, Jordan, Edie, and Neil for the outstanding service you gave us in June. Our new unit works so well. Tyler and Neil told us what to expect on install day and everything went as planned with excellent service from all. What a great crew! The electric furnace and…

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Other Maintenance in Seattle, WA 98103

July 14, 2022

“Justin arrived The office called to advise me that the schedule was running a little late. Justin arrived soon after and apologized for being late. He was very professional and friendly. He’s been here before, and knew his way around. I took him to the basement and left him to do his work, which he…

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Gas Furnace Maintenance in Seattle, WA 98199

July 13, 2022

“Service was thoughtful, helpful and respectful, answering my questions and concerns. Thank you.” – Caroline O.

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Air Conditioner Maintenance in Ballard, WA 98199

July 11, 2022

“Garret stopped by to calibrate and ensure our newly installed air conditioner is running in its best condition. Garret was professional, friendly, and a person I would highly recommend to a friend.” – Taylor H.

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Heat Pump Maintenance in West Seattle, WA 98136

July 9, 2022

“Matt Deehring and Josh came to investigate an issue with our somewhat recently installed heat pump. They were quick, kind, and offered thorough explanations to help us with the issue.” – Summer H.

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Air Conditioner Maintenance in Seattle, WA 98199-1709

July 7, 2022

“Garret was an excellent service visitor to our home. He was patient and courteous while going out of his was to explain the situation that caused our air conditioner to not work. He accurately and honestly predicted the future services that would be required to solve our problem. His three visits were pleasant and competent.…

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Gas Furnace Maintenance in Seattle, WA 98105

July 6, 2022

“Excellent maintenance service” – Kathy D.

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Air Conditioner Maintenance in Seattle, WA 98105

June 24, 2022

“Garrett was very professional and knowledgeable. He explained what he was did, the condition of our items, and what he recommended. Thank you very much.” – Suzanne J.

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Gas Furnace Maintenance in Seattle, WA 98115

June 24, 2022

“Justin has been coming to my house for at least 3+ years. He is service focused, knowledgeable, and professional. I also like that he remembers the light bulb that help clean the air. Great customer service.” – Megan D.

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Ductless Mini-Split Maintenance in Ballard, WA 98117

June 22, 2022

“Justin was polite, helpful and efficient. Thanks” – Stacy R.

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Gas Furnace Repair in Seattle, WA 98105

June 21, 2022

“Justin was our repairman. He did a great job. He informed us about everything. He was very polite and respectful.” – Marilyn E.

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Gas Furnace Repair in Bellevue, WA 98006

June 17, 2022

“Excellent!” – Haiying W.

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Air Conditioner Maintenance in West Seattle, WA 98116

June 16, 2022

“Justin was great, and very professional!!” – Melissa A.

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Gas Furnace Maintenance in Seattle, WA 98112-5190

June 15, 2022

“Excellent visit from Justin. He inspected our furnace and AC quickly and efficiently. We look forward to seeing him next time. David & Candace” – Justin F.

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Gas Furnace Repair in Seattle, WA 98115

June 9, 2022

“We were having trouble with our gas furnace. It would only heat intermittently. Matt came out and diagnosed the problem and solved it. He was so knowledgeable and thorough. Great experience. Thanks.” – Brad C.

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Ductless Mini-Split Maintenance in Seattle, WA 98117

June 8, 2022

“Had mini-splits installed a few weeks ago, annoying light flashing on the one above our bed. Turned out it was something we didn’t need so Matt Deehring came over and quickly figured out what it was and we didn’t need it if we weren’t going to operate via iphone. So professional, quick, explained everything, and…

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Gas Furnace Maintenance in Shoreline, WA 98133

May 23, 2022

“Everyone we have encountered has been great and Josh is terrific! Kind, nice, personable, and super knowledgeable. He is the best!!!!” – Laura M.

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Gas Furnace Maintenance in Ballard, WA 98199

May 14, 2022

“Justin is a jewel! Very knowledgeable & efficient!” – Barbara H.

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Gas Furnace Maintenance in Ballard, WA 98117

May 11, 2022

“Justin did a great job on the maintenance for the furnace and the gas fireplace” – Jim S.

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Gas Furnace Maintenance in Seattle, WA 98118

May 6, 2022

“I always appreciate the work done by the Ballard Natural Gas Service team. Recently, Chris and Justin arrived (right within the scheduled time window) to maintain my home’s furnace and water heater. After both systems were serviced, they clearly described potential furnace repairs, based on logged error codes. I am confident the furnace and water heater…

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Gas Fireplace Maintenance in Other, WA 98198

April 28, 2022

“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.” – Nancy K.

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2022

“Josh arrived on time, listened to my concerns, addressed my concerns, and provided clear information.” – Gary M.

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Gas Furnace Repair in Seattle, WA 98119

April 20, 2022

“As a property manager, it’s essential that I get quick responses when the heat goes out, and quality repairs to fix the problem, and the whole Ballard Natural Gas team has been great all around. Josh and Norm were awesome, and fixed our most recent furnace problem in no time at all. And as business…

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Gas Furnace Maintenance in Seattle, WA 98119

April 12, 2022

“Justin and Chris (“in-training”) arrived exactly on-time, offered to remove their shoes, and completed my gas furnace inspection. One part needed replacement, and they had it out in the van! Super nice, efficient, and let me know about saving maintenance fee by signing up for a program!” – Karen K.

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Gas Furnace Maintenance in Seattle, WA 98112

April 10, 2022

“Matt Dehring was very professional and helpful. Thank you.” – Daniel C.

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Ductless Mini-Split Maintenance in Seattle, WA 98199

April 8, 2022

“These guys are great. The technician, Norm, was timely, professional and action oriented – resolving my issues in a few short hours. Big thanks to the whole team.” – Dave N.

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Gas Furnace Repair in Seattle, WA 98199

April 6, 2022

“An non-emergent appointment was made on-line at 8:00 on a Tuesday and Justin and Chris arrived promptly at 8:00 the following day. Their service was excellent. They were courteous, considerate and professional and wore masks, for our protection and theirs, the entire time. Thank you both!” – Dan L.

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Ductless Mini-Split Installation in Seattle, WA 98117

April 4, 2022

“Had mini splits installed last week. Last summer was brutal as our home faces west. Conner and Alegandro were the installers. Mike was the electrician I believe. They were great! Very respectful of our home, explained everything they were going to do and what they did, consistently asked if I had questions, closed my backyard…

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Gas Furnace Maintenance in Ballard, WA 98117

March 31, 2022

“Justin and Chris (in training) performed annual maintenance on our 10-year-old Trane furnace. They were friendly and got right down to business. The furnace checked out well and they were done in about 20 minutes. BNG has come a long way in 10 years. Very professional and customer service oriented.” – Bryant B.

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Heat Pump Maintenance in Seattle, WA 98105

March 30, 2022

“Justin and Chris were very courteous and did a thorough job checking out our heating/cooling system.” – Judy M.

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Gas Fireplace Maintenance in Ballard, WA 98117

March 18, 2022

“Justin and Chris came out today and were professional and helpful with questions I had.” – Dave H.

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Indoor Air Quality Installation in Seattle, WA 98117

March 10, 2022

“Justin came to my house for a yearly maintenance of the furnace and gas fireplace. He did an inspection and recommended an air filter which he then installed. He was very courteous and efficient and I was happy with the outcome. Thanks, Justin! Sorry to be so slow with this, but I had computer problems.”…

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Ductless Mini-Split Maintenance in Seattle, WA 98125

March 3, 2022

“Justin did an outstanding job conducting yearly maintenance on our ductless Mitsubishi system. He recommended we install a surge protector to make sure our system was safe and installed the surge protector immediately. Justin has serviced our ductless system many times and always does a great job. He is friendly and explains his recommendations and…

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Water Heater Maintenance in Seattle, WA 98105

February 22, 2022

“Josh was so helpful and considerate! He provided excellent service and advice! I will definitely use Ballard Natural Gas again for service!” – Alane S.

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Gas Furnace Repair in Seattle, WA 98118

February 18, 2022

“Our furnace quit! We called and had a repairman there to by mid afternoon. Justin did a great job of repairing the circuit board and explaining all that he did and saw. We were lucky that he had the part needed on his truck. Hats off to a company doing it’s best in these challenging…

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Gas Furnace Maintenance in Seattle, WA 98125

February 18, 2022

“Justin did my annual maintenance this year. He was courteous, friendly, and certainly seemed experienced in what he was doing. And my dog loved him too!” – Sharon L.

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Heat Pump Maintenance in West Seattle, WA 98126

February 15, 2022

“I am very pleased with the regular heat pump maintenance provided by Ballard Natural Gas and especially the technician, Justin, who shows up on time, works quickly and makes sure my questions are answered.” – Stuart F.

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Gas Furnace Repair in Seattle, WA 98117

February 11, 2022

“Justin did the repair very easy to talk to and ask questions” – Dean L.

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Gas Furnace Maintenance in Seattle, WA 98117

February 11, 2022

“Thank you Ballard Natural Gas! Josh did a wonderful job performing maintenance on our furnace. It is now running great and our home is comfortable every day. Thanks!” – Patrick K.

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Gas Furnace Maintenance in Ballard, WA 98117

February 10, 2022

“Just wanted to say that Justin was very professional and did a great job.” – Stephen V.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Josh arrived at the promised time and he performed maintenance on our 2 furnaces. He was pleasant and thorough – just what you want from a service technician!” – Nancy D.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Justin is extremely polite and efficient and has great customer service skills.” – Karol P.

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Gas Furnace Maintenance in Ballard, WA 98117

February 4, 2022

“Our furnace was acting up and fortunately we were able to book an appointment just a couple days out. Justin respected COVID protocols, diagnosed the issue quickly and was done before we knew it. Highly recommend!” – Sarah M.

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Ballard Natural Gas kept me informed via email when the technicial would arrive, and Justin the technician arrived on time and within the window of time the service was scheduled. Justin was very polite, answered the few questions I had and he was extremely knowledgable about the job he was doing and the furnace he…

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Justin was very personable and did a great job.” – Kathryn J.

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Gas Furnace Maintenance in Seattle, WA 98177

February 3, 2022

“Justin performed our annual gas furnace maintenance yesterday. Over the years he has been here several times and has always been pleasant, efficient and informative.” – Eric B.

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Gas Furnace Maintenance in Seattle, WA 98112

February 1, 2022

“Justin was great! He’s serviced our furnace and tankless water heater in the past. Always happy to have him here.” – Chip P.

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Gas Furnace Maintenance in Shoreline, WA 98133

January 26, 2022

“Josh was great – all the technicians are! He was not just on time but a few minutes early, very friendly and efficient.” – Pamela A.

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Gas Furnace Maintenance in Ballard, WA 98107

January 21, 2022

“Our furnace quit working, but Justin was able to get it up and running in no time. He was efficient, polite, and arrived when he said he would! Super thankful for his service and will definitely call on you all again in the future.” – Jacob J.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

January 21, 2022

“Great service” – C L.

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Gas Furnace Repair in Mercer Island, WA 98040

January 19, 2022

“Justin did a great job of troubleshooting the problem, explaining it clearly, and then repairing the furnace when the part came in. He was professional and courteous at all times and it was a pleasure to do business with him.” – Larry A.

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Gas Furnace Repair in Ballard, WA 98117

January 15, 2022

“Of 3 providers we phoned, significantly the fastest in making a repair visit for our broken Lennox HE gas furnace. Justin was prompt, polite, and competent. We’ll use BNG again happily.” – Mark S.

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Gas Furnace Installation in Seattle, WA 98199

January 13, 2022

“Ballard Natural Gas sent Clinton and Nick to install a new gas furnace. They were a great team and worked efficiently and professionally to get the job done in just a few hours. Everyone I spoke to at the company was very helpful and knowledgeable. Will refer Ballard Natural Gas and definitely use them again.”…

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Gas Furnace Maintenance in Seattle, WA 98106

January 13, 2022

“It was great! The technician came out and did a great job. Explained what he did. He was courteous and professional. I also really liked the additional text messages that told me who was coming and a bit about their background. The text also included a link that shows me where the technician is at.…

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Gas Furnace Maintenance in Seattle, WA 98103

January 13, 2022

“Josh was great !!” – Karen F.

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Gas Furnace Maintenance in Bellevue, WA 98059

January 13, 2022

“On time Prompt service by a Kind/Courteous Service Technician” – Orlando M.

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Gas Furnace Repair in Seattle, WA 98177

January 11, 2022

“Josh was the first tech who came out to assess the problem. Turned out to be a computer board in the furnace. Josh was professional and efficient. Diagnosis was quick and accurate. Seth called next working day to give me repair estimate and schedule appointment. Prompt and professional. Justin came out to do the repair…

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Heat Pump Repair in Shoreline, WA 98177

January 7, 2022

“Felt compelled to write a positive review for Garrett. He came out yesterday to dig into the problem(a) we were having with our heat pump and thermostat. He was patient, thorough, professional, and took the time to explain everything to us before leaving. Would highly recommend Garrett and hope he’s appreciated for his service with…

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Other Maintenance in Shoreline, WA 98155

January 7, 2022

“Garrett is great! He was attentive and efficient. I definitely feels taken care of.” – Andrea K.

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Gas Furnace Repair in West Seattle, WA 98136

January 6, 2022

“Fast and efficient!” – Steven C.

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Gas Furnace Maintenance in Seattle, WA 98103

January 6, 2022

“Fair price. Courteous. On time. told me all he did. Made appropriate recommendations. I like these people” – Susan S.

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Gas Furnace Repair in Ballard, WA 99117

January 3, 2022

“Justin was great!” – Nina M.

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Gas Furnace Maintenance in Seattle, WA 98115

December 30, 2021

“Furnace noise. Justin stopped by and took care of it. Thank you!” – David S.

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Other Maintenance in Ballard, WA 98177

December 30, 2021

“Justin did terrific job with our furnace maintenance this fall.” – sheila M.

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Gas Furnace Repair in West Seattle, WA 98116

December 29, 2021

“They are always good about calling back and setting appointments. They’re great about telling you who is coming and giving you as much information as they can on when they’ll be there. Justin quickly identifies two problems and just as quickly found quick solutions. He was great about answering questions and giving advice on things…

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Gas Furnace Maintenance in Seattle, WA 98117

December 20, 2021

“Justin was so friendly and polite. I felt safe having him in our home. We appreciate that he’s willing to come into homes during a pandemic.” – Amy E.

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Gas Furnace Repair in Seattle, WA 98103

December 20, 2021

“Justin worked diligently to clean a blockage in our condensate trap and was able to get us heat back the same day” – Josh B.

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Gas Furnace Maintenance in Seattle, WA 98103

December 20, 2021

“Josh arrived as scheduled and quickly took care of routine furnace maintenance. Very easy and convenient!” – J L.

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Gas Fireplace Repair in Seattle, WA 98122

December 17, 2021

“Josh was great! He recommended a larger repair job but was able to get us working a little in the meantime. On time, quick, and no long delays to get an appointment.” – Ashley D.

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Gas Furnace Maintenance in Ballard, WA 98117

December 16, 2021

“Josh was prompt, courteous and knowledgeable.” – Josh ?.

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Gas Furnace Repair in Other, WA 98036

December 16, 2021

“Furnace without heat would indicate immediate help. Your technician Garrett Hamilton was on time, knowledgeable and friendly. The repair needs a part which he has to order. He showed me a way to temporarily get the heat running until the part can be obtained and installed. Thank you all for your kindness and help. I’ve…

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Gas Furnace Repair in Seattle, WA 98115

December 16, 2021

“Justin did a great job getting our gas furnace back online. Friendly and professional, and got the job completed in short order.” – Ed V.

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Gas Furnace Repair in Ballard, WA 98117

December 15, 2021

“Justin did a great job! He was courteous and thorough, as he provided a walk through of the before and after of the repair. Thanks BNG for your quick response to getting things fixed.” – Dan L.

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Gas Furnace Maintenance in Seattle, WA 98107

December 15, 2021

“Justin did maintenance on my gas furnace and gas fireplace this morning. He was efficient and diligent in completing the work and helpful in explaining the various maintenance steps. I’m sure glad he works for Ballard Natural Gas Service.” – Tom G.

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Water Heater Repair in Seattle, WA 98199

December 14, 2021

“Justin was great- prompt, pleasant, efficient, and fixed our Navien quickly.” – Diane L.

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Gas Furnace Maintenance in Seattle, WA 98102

December 13, 2021

“Justin arrived early in the window and was courteous and quick! Love the text ahead with his photo and a few personal notes. We could all use more connections in life!” – Judy K.

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Heat Pump Maintenance in West Seattle, WA 98126

December 10, 2021

“Justin was polite, quick and communicated very well his observations of the heating system.” – michael b.

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Other Maintenance in Seattle, WA 98103

December 10, 2021

“Justin was informed, friendly, efficient. Thank you!” – Jenny G.

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Gas Furnace Maintenance in Seattle, WA 98125

December 9, 2021

“Josh was amazing. Not only he got sure the furnace is working properly but he answered all my questions and help me understand about my furnace. So thankful for his work.” – Carlos D.

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Gas Furnace Maintenance in Madison Valley, WA 98122

December 8, 2021

“Justin came by to service our furnace today. He was prompt, courteous, and pleasant. The whole appointment was quick and easy!” – Michael B.

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Gas Furnace Repair in Seattle, WA 98122

December 7, 2021

“Justin was great! He showed up on time, communicated throughout the process and made sure everything was taken care of before he left!” – Jim K.

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Gas Furnace Maintenance in Seattle, WA 98103

December 7, 2021

“On time, good service and communication” – Michele G.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 7, 2021

“Overall good experience. Justin was thorough and helpful.” – Paul p.

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Gas Furnace Maintenance in Seattle, WA 98117

December 7, 2021

“Justin was very courteous when he arrived. He was masked up and asked if he should take your shoes off before entering the house. He quickly assessed our gas furnace, reviewed the adjustments he had made, and helped set up the service contract for the coming year. Overall he was very professional and friendly.” –…

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Gas Furnace Maintenance in Ballard, WA 98117

December 7, 2021

“Justin was fast, efficient and friendly!” – Owen H.

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Gas Furnace Maintenance in Seattle, WA 98117

December 6, 2021

“Justin was professional and friendly. He left recommendations for the furnace, renewed my maintenance plan, and made sure any questions I had were answered. He provided excellent service.” – Kathryn C.

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Gas Furnace Maintenance in Seattle, WA 98115

December 6, 2021

“Justin was Prompt, courteous, and efficient.” – Adam B.

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Gas Furnace Maintenance in Seattle, WA 98122

December 3, 2021

“Justin was attentive, friendly and went informative. Super simple to set up and let us know that the furnace is in healthy condition.” – Jeremy O.

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Gas Furnace Maintenance in Ballard, WA 98117

December 3, 2021

“Great communication. On time. Efficient. Friendly.” – Chad K.

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Gas Furnace Maintenance in Seattle, WA 98107

December 1, 2021

“very nice guy, good service” – eric c.

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Gas Furnace Repair in Ballard, WA 98107

November 24, 2021

“Justin was able to quickly diagnose and fix our furnace that had been improperly set up by a previous contractor. Happy to have a warm and quiet home!” – Michael L.

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Gas Furnace Maintenance in Seattle, WA 98117

November 24, 2021

“Justin was wonderful, as usual. Very professional, friendly and helpful.” – Heather L.

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Gas Furnace Maintenance in Seattle, WA 98115

November 23, 2021

“Justin did a thorough check of our furnace as part of our maintenance plan…He was prompt for his appointment, friendly and competent.” – Dorothy and Susan V.

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Gas Furnace Maintenance in Seattle, WA 98115

November 19, 2021

“Justin was very thorough and courteous. He was prompt, worked efficiently, and gave us a clear explanation of the maintenance work he performed and the current state of our furnace.” – James C.

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Heat Pump Maintenance in Seattle, WA 98199

November 16, 2021

“This is the second time Justin has been to our house for repairs and maintenance. He is always polite and knowledgable and explains everything in detail which I really appreciate. Thank you!” – Sarah R.

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Gas Furnace Repair in Seattle, WA 98105

November 10, 2021

“Garrett was excellent. He explained what he was doing the whole way through and answered some of my basic questions. He offered a few additional services but wasn’t pushy. Won me over as a customer.” – Victor E.

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Gas Furnace Repair in Seattle, WA 98103

November 8, 2021

“Just wanted to thank you for sending Garrett out this evening to check our furnace that is not working. He did an awesome job assessing the problem, explaining what is needed and gave us recommendations for things we could do to make our system run better once it is repaired. Garrett is very knowledgeable, professional…

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Gas Furnace Maintenance in Capitol Hill, WA 98112

November 4, 2021

“Justin was great! He completed a service maintenance on our gas furnace, explaining all his steps, reviewing photos, and changing the air filter… all done quickly and pleasantly. Appreciate the new scheduling reminder and appointment systems, too!” – Elizabeth C.

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Gas Furnace Maintenance in Seattle, WA 98199

November 4, 2021

“I am very pleased and satisfied with the gas furnace annual maintenance work that Justin did for us on 11/3. He reviewed with me what he did, what he saw and what it meant. Justin has done this work for us for at least three years now and we are happy that he continues to…

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Heat Pump Replacement in West Seattle, WA 98146

November 4, 2021

“Justin continues to offer great service both with the yearly maintenance as well as today replacing the wall thermostat. He’s prompt in timing and works efficiently, always answering any questions I might have. Thank you, David” – David S.

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Heat Pump Maintenance in Seattle, WA 98115

November 3, 2021

“Justin gave us great service. He explained what needed to be done and why, the cost, and got to work. He was courteous and helpful. We’d welcome him back next year.” – Bruce M.

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Gas Furnace Maintenance in Ballard, WA 98107

November 2, 2021

“Justin has serviced our funaces for the past several years. He has been efficient and very professional! I highly recommend him and Ballard Natural Gas for furnace needs.” – Patti K.

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Gas Furnace Maintenance in Seattle, WA 98119

October 31, 2021

“Justin did a great job on annual maintenance for my gas furnace and MERV 16 air filter unit. Friendly, efficient, neat, orderly and answered all of my questions.” – Neal G.

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Ductless Mini-Split Maintenance in Shoreline, WA 98125

October 29, 2021

“We appreciated the excellent customer service and technical knowledge that Justin provided for our yearly maintenance. He answered our questions and made us feel comfortable. I was thankful that my questions about the cloud system was followed up by Seth and how to proceed. Thank you to both Justin and Seth.” – Samuel C.

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Gas Furnace Installation in Capitol Hill, WA 98112

October 28, 2021

“Great fast service by Justin” – Tarik B.

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Gas Furnace Maintenance in Seattle, WA 98117

October 28, 2021

“Justin did a great job on my gas furnace and two fireplaces. Friendly, efficient and made sure all of my questions were answered.” – Diane B.

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Gas Furnace Maintenance in Seattle, WA 98117

October 21, 2021

“Josh was polite and efficient, a pleasure to work with.” – Tim N.

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Gas Furnace Repair in Seattle, WA 98199

October 7, 2021

“Garett was courteous, efficient, and knowledgeable. He identified the problem right away, and got my furnace running again. He noted some things that would probably need to be addressed in the future, but he did not do a hard sell or otherwise try to pressure me into taking care of those things now. Great job,…

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Water Heater Replacement in Mukilteo, WA 98275

October 5, 2021

“Garrett did an excellent job replacing our natural gas water heater. On time, courteous, efficient and great to work with. Ballard Natural Gas has helped us several times over the years and is the only company we call. Prompt response and efficient scheduling and very highly recommended. Thank you!” – Bill L.

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Indoor Air Quality Maintenance in Seattle, WA 98115

October 5, 2021

“Josh and Brenden explained the process really well and took extra care with our extra dusty ductwork. Thanks!” – Ron P.

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Gas Furnace Maintenance in Edmonds, WA 98026

September 28, 2021

“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.” – John S.

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Gas Furnace Maintenance in Seattle, WA 98106

September 17, 2021

“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and…

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Ductless Mini-Split Maintenance in Ballard, WA 98117

August 29, 2021

“I also had my tankless gas unit serviced. Garrett was friendly, answered all my questions patiently, and informed me as he worked. Booking was straight forward and pricing transparent. Definitely recommend BNG!” – Leila E.

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Gas Furnace Repair in Ballard, WA 98107

August 27, 2021

“Garrett was quick and professional; appreciate the great service. 8/27/21” – C S.

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Gas Furnace Maintenance in Seattle, WA 98144

August 19, 2021

“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!” – G M.

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Heat Pump Installation in Edmonds, WA 98020

August 17, 2021

“The heat pump was installed a few weeks ago, very prompt and professional job. We have had service visits, now the problem has been found. It is a part Ballard Natural Gas buys from a vendor. Garrett was prompt, friendly, knowledgeable and communicated with us clearly. I look forward to having the heat pump work,…

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Water Heater Maintenance in Capitol Hill, WA 98112

August 14, 2021

“Our water heater wasn’t working this morning and Garett was able to come right away. In just a few minutes our hot water was working again. Great experience and I appreciate their quickness.” – Bobby L.

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Air Conditioner Repair in Seattle, WA 98103

August 14, 2021

“Garett was our service technician this evening. He came to our house on an emergency call about 9 pm. Our Train AC compressor had stopped working. Garett immediately spotted a blown fuse, replaced both of them, checked the coolant temperature, and buttoned the unit back up in less than 30 minutes. He was polite, friendly…

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Air Conditioner Maintenance in Bellevue, WA 98059

August 10, 2021

“Garett was great. Super helpful and efficient.” – Kevin H.

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Gas Fireplace Maintenance in Ballard, WA 98117

August 3, 2021

“Clinton was fabulous. Very courteous, wore a mask, asked if shoes needed removal (no) and just very nice. I signed up for next year’s maintenance because of his great attitude. He did an excellent job cleaning the glass as well!” – Sharyl G.

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Gas Furnace Maintenance in Other, WA 98975

August 2, 2021

“Justin did an Excellent job! Prompt, kind and professional.” – Mike S.

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Air Conditioner Repair in Seattle, WA 98115

July 25, 2021

“Great job! The experience was very positive. Garett completed the repair in a timely manner.” – Robert T.

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Gas Furnace Maintenance in Seattle, WA 98119

July 15, 2021

“Clinton cleaned my gas furnace. He was very informative regarding the maintenance of my furnace and air conditioning system. He recommended a duct cleaning and let me know when it had been done last in my house. He suggested services that would be beneficial to my home without any pressure.” – Autumn H.

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Gas Furnace Repair in Seattle, WA 98105

July 12, 2021

“Clinton Brook was on-time and your communication on his arrival time was appreciated. More importantly, Clinton easily and quickly found the problem and the repair was completed quickly. He explained everything to me well, giving me a sense of relief and confidence in his work.” – Scott J.

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Gas Furnace Maintenance in Seattle, WA 98119

July 11, 2021

“Was referred by a friend to Ballard Natural Gas and was not disappointed! The gas furnace had not had annual maintenance in several years and Clinton was able to get it running better than ever. The service was seamless and Clinton was very knowledge and friendly. Would highly recommend and will be using their services…

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Gas Fireplace Repair in Other, WA 98037

July 6, 2021

“Clinton did a GREAT JOB…..very polite and professional” – Chuck S.

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Air Conditioner Replacement in Seattle, WA 98115

July 2, 2021

“When you have a 2-month old baby, and your central air fails in the midst of Seattle’s record-setting heatwave, it’s far from ideal. You could tell it was a hectic time for Ballard Natural Gas Service, given the extreme weather Seattle was experiencing. Despite the difficult circumstances Pat gave us a temporary solution the same…

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Other Maintenance in Shoreline, WA 98155

July 1, 2021

“Garrett was very personable and explained things as needed. He is a great crew member.” – Mary H.

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Gas Furnace Repair in Seattle, WA 98115

June 29, 2021

“Clinton arrived on time, was very friendly and courteous, helpful in answering my questions, and was quick in diagnosing and fixing our problem in one short visit. Thank you for the great service!” – Laura M.

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Gas Furnace Maintenance in Seattle, WA 98115

June 28, 2021

“So pleased with the service we received today from Clinton. He is personable, knowledgeable, and informative. And polite too! I highly recommend his services.” – Sylvia T.

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Ductless Mini-Split Maintenance in Seattle, WA 98115

June 28, 2021

“Garrett was an outstanding help to us – out ductless system went out during the peak of the heat wave, and he walked me through how to reset the fuse in the system to get it up and running. Professional, knowledgeable, and levelheaded.” – Cody C.

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Other Installation in Seattle, WA 98125

June 26, 2021

“I could not be more happy with the service provided by Clinton for this installation. He is professional, courteous and leaves the site as clean as on arrival. We have been fortunate to have him for other service items and have been equally happy. Highly recommend him.” – Greg S.

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Gas Furnace Maintenance in Seattle, WA 98105

June 25, 2021

“Garrett arrived when expected, didn’t take too long to perform the annual maintenance check and provided helpful and informative answers to my questions about the maintenance that was performed and a part that needed to be replaced. Very good service overall.” – Stephen P.

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Ductless Mini-Split Maintenance in Seattle, WA 98125

June 25, 2021

“Garrett was great. Prompt, polite, knowledgeable and efficient. I’m very happy with Garrett. I don’t like it when companies don’t trust their own workers. So I despise these surveys.” – Roslyn D.

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Water Heater Installation in Seattle, WA 98125

June 24, 2021

“Clinton did a great job. He clarified all logistic and cosmetic decisions before taking action. Everything turned out great! Love or new instant water heater system! -Gabe” – Gabe H.

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Gas Furnace Maintenance in Seattle, WA 98115

June 22, 2021

“Josh performed the annual service maintenance for our furnace. He was efficient, knowledgable and friendly.” – Elizabeth H.

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Other Repair in Other, WA 98198

June 22, 2021

“Thank you for sending Garrett to check on the issue with our HVAC unit . He was very thorough and informative, and explained everything I had questions about.” – Lynne M.

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Other Installation in Mountlake Terrace, WA 98077

June 21, 2021

“Clinton was great. He was just as committed to a clean, professional look as I was hoping to get, and worked fast, but carefully.” – Brian A.

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Air Conditioner Repair in Seattle, WA 98112

June 21, 2021

“I needed a repair right away and Ballard arrived in less than an hour. Great service from Garrett! He was able to fix it quickly and explained everything to me. I wish all service repair from other companies was this fast, good and personable. I loved getting his bio/background in an email prior to his…

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Air Duct Maintenance in Seattle, WA 98115

June 16, 2021

“We had an overall positive experience with Ballard Natural Gas. There were some unforeseen equipment problems, however the inconvenience to us was minimal. Josh, the technician, was very professional and apologetic. Donnie, the service coordinator, immediately contacted us to reschedule to a convenient date. Both were pleasant to work with. Josh showed us how to…

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Heat Pump Maintenance in Lake Forest Park, WA 98155

June 15, 2021

“Garrett provided superb service with a smile. Explained everything.” – jeff a.

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Gas Furnace Repair in Seattle, WA 98117

June 15, 2021

“Scheduling was easy, pricing was clear and upfront. Communication about technician’s arrival was thorough. Technician (Clinton) was on time, fast, explained the issue clearly and had good recommendations about needed service items.” – Mark P.

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Gas Furnace Maintenance in Seattle, WA 98117

June 14, 2021

“Josh was good with the maintenance this morning. Right on time, very polite. And we got talking about what might make our home experience better — air quality and such. Josh is easy to talk to and did not seem rushed. So we had a chance to go over some questions that occurred to me…

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Other Maintenance in Seattle, WA 98117

June 14, 2021

“Garrett did a great job completing our annual maintenance for our furnace and heat pump. Included an impromptu troubleshooting of our control panel, where he found and fixed a loose wire. Always enjoy having the Ballard Natural Gas team come through for service.” – Keene O.

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Air Duct Maintenance in Seattle, WA 98117

June 14, 2021

“Josh did a great job with our furnace maintenance and duct cleaning. He was on time and efficient, and also friendly and helpful in answering all our questions.” – Brent S.

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Gas Furnace Maintenance in Seattle, WA 98115

June 12, 2021

“Garrett did a wonderful job. He was quick and efficient and explained everything well.” – john b.

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Gas Furnace Maintenance in Shoreline, WA 98177

June 10, 2021

“Our technician, Josh, was knowledgeable and professional. Thank you!” – Brian B.

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Gas Furnace Maintenance in Seattle, WA 98199

June 10, 2021

“Garrett was wonderful! He called when there was a scheduling conflict to let me know that he would be later than scheduled, much appreciated. And he was very professional, efficient and friendly.” – Barbara H.

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Ductless Mini-Split Repair in Other, WA 98373

June 9, 2021

“He was amazing. Never tried to fast talk me or hide anything. Knew I had a hard time with his office already and was very courteous. Very knowledgeable and still wanted to call tech support to make sure he wasn’t wasting mine or his time. Overall a pleasure to work with.” – Chuck D.

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Air Conditioner Repair in Capitol Hill, WA 98112

June 9, 2021

“Garrett was friendly, helpful and focused on trying to help us today. He quickly identified the problem and then came up with the solution. He is an asset to Ballard Natural Gas Service.” – Julie B.

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Gas Furnace Maintenance in Seattle, WA 98199

June 7, 2021

“Josh was thorough and efficient in inspecting our gas furnace and explaining his findings to us. He also gave us suggestions for using the system’s fan during smokey summer months. We particularly appreciated the lack of “upselling” which has been an annoyance with past service people.” – Larry Y.

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Gas Furnace Maintenance in Seattle, WA 98112

June 4, 2021

“Josh provided excellent service. He explained what he was doing, seemed highly competent, and on top of that is a nice guy. Thank you.” – Daniel C.

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Air Conditioner Repair in Lake Forest Park, WA 98155

June 3, 2021

“Garrett was highly professional and personable. He diagnosed our problem and fixed it quickly.” – Anonymous G.

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Gas Furnace Maintenance in Seattle, WA 98119

June 2, 2021

“Josh came today to do annual maintenance on our gas furnace. Right on time–friendly–knowledgeable–great job!” – Beth and Howard G.

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Gas Furnace Maintenance in Seattle, WA 98199

June 2, 2021

“Tech was on time and operated in professional manner” – Thomas S.

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Air Conditioner Maintenance in Seattle, WA 98102

June 2, 2021

“We had our system installed in 2005 and have had Ballard service them ever since. Garrett came out and was friendly and professional throughout. Great company and top notch employees!” – Jeff G.

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Gas Furnace Maintenance in Seattle, WA 98122

May 31, 2021

“Garrett – great job” – Philip W.

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Air Duct Maintenance in Seattle, WA 98115

May 27, 2021

“Very excellent technician. Friendly, thourough and efficient.” – Claudia P.

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Air Duct Maintenance in Shoreline, WA 98177

May 27, 2021

“Josh did a fine job on the power vac maintenance today.” – KEVIN H.

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Heat Pump Maintenance in Seattle, WA 98118

May 25, 2021

“My service experience was great. A technician was sent to my home the very next day! The technician was on time and a text was sent prior to his arrival to let me know he was on his way which was helpful. Garrett, the technician who came to our home was courteous, knowledgeable and very…

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Gas Furnace Maintenance in Seattle, WA 98103

May 25, 2021

“Josh Anderson just serviced our duct system in an efficient and fast manner. Also gave us hints for better air flow in the house. Also I would like to mention that Clinton Brook did a good job servicing out furnace on 5/5/21. Both technicians were here on time and did a fine job. – Wiley…

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Water Heater Installation in Bellevue, WA 98004

May 24, 2021

“Clinton did a great job replacing our water heater. He was polite, worked efficiently, and got the job done well. We only had to wait a day to get the water heater installed as well. Thank you!” – Mark J.

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Zone Control System Repair in Seattle, WA 98115

May 24, 2021

“The Thermostat to our heater and heat pump failed. Ballard came out within 24 hours and will replace it tomorrow! Our technician, Garrett , was very polite, accommodating and efficient! He knew what he was doing and was in and out in no time! Very happy with this service.” – Anita M.

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Air Duct Maintenance in Seattle, WA 98199

May 22, 2021

“Josh was very professional and efficient, and told us how he found the condition of our air ducts when he was through. Left the work areas clean.” – James L.

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Gas Furnace Repair in Seattle, WA 98125

May 18, 2021

“Garrett did a good job of describing what he was going to do to investigate our furnace gas leak, discovered the leak, and corrected the problem. He was very efficient and personable. Thanks!” -Gordon and Dianne

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Gas Furnace Repair in Shoreline, WA 98177

May 17, 2021

“Garrett was very professional and kind. He was very patient in answering all our questions. He ordered us filters and set up duct cleaning.” – Wendy H.

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Gas Furnace Maintenance in Ballard, WA 98107

May 6, 2021

“I appreciated Clinton’s professionalism and knowledge — when he serviced the furnace he was also happy to answer related questions.” – Carolyn H.

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Gas Furnace Repair in Seattle, WA 98117

May 5, 2021

“Excellent communication leading up to the appointment. Swift work while on-site. Explained the situation well and walked me through the resolution and preventative measures. Very glad we’re working with Ballard Natural Gas Service.” – Doug U.

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Indoor Air Quality Maintenance in Seattle, WA 98106

May 5, 2021

“Josh & Jaden did a good job cleaning the duct work” – Thomas V.

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Heat Pump Maintenance in Seattle, WA 98115

May 4, 2021

“Matt arrived right when promised and went to work after a nice introduction to what he would be doing. He explained each step of the process for maintaining our heat pump and air-exchanger. He gave a clear description of what was needed to clean our ducts and by afternoon I had all the reports and…

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Gas Furnace Maintenance in Seattle, WA 98112

May 4, 2021

“Clinton was very helpful. He worked on both our furnace and our gas fireplace and answered questions I had very clearly. His work gives me confidence in your company and makes me pleased that I have a contract with you for regular maintenance.” – Daniel C.

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Gas Furnace Repair in Seattle, WA 98115

May 2, 2021

“Garrett did a great job! Very knowledgeable, friendly and polite. I am requesting him to come again to replace the control board.” – Joseph G.

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Gas Furnace Maintenance in Seattle, WA 98125

April 30, 2021

“Garrett serviced my gas furnace, heat pump and tankless water heater. He was friendly while professional, efficient, made a recommendation for a part replacement which I felt comfortable accepting. Also advised me to have my gas fireplace insert added to next year’s service agreement which I did. I appreciated his help.” – Diane M.

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Heat Pump Maintenance in Seattle, WA 98125

April 30, 2021

“Loved the easy of the annual maintenance service. Garrett was incredibly nice and prompt and was done in half an hour. Great service all around.” – Ryan R.

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Other Maintenance in Seattle, WA 98103

April 30, 2021

“Garrett was great, efficient, respectful, and professional.” – Nicolas A.

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Gas Fireplace Repair in Seattle, WA 98199

April 29, 2021

“Clinton did a great job. Thanks.” – Rion D.

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Water Heater Installation in Edmonds, WA 98020

April 28, 2021

“Service was timely and very professional.” – Christine L.

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Air Duct Maintenance in Seattle, WA 98115

April 28, 2021

“Josh was very friendly, answered our questions, and performed duct cleaning service efficiently. He arrived on time, and did a wonderful job. I highly recommend him!” – sandra k.

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2021

“great job Garret” – Margaret t.

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Thermostat Replacement in Seattle, WA 98125

April 27, 2021

“Garrett replaced a thermostat that had quit working. The one being replaced was expensive and had computer programs I didn’t need or use. He installed a more affordable, user-friendly thermostat that works great!” – CANDACE M.

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Water Heater Maintenance in Ballard, WA 98117

April 27, 2021

“We were very pleased with Garrett’s service of our water heater. He was friendly, thoroughly explained the process for maintenance and answered our questions. And he kept clean the basement area, too.” – Carolyn T.

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Gas Furnace Maintenance in Shoreline, WA 98133

April 27, 2021

“Clinton arrived on time ,really a little early which I was glad. He was very polite, professional and explained different pieces of equipment. He did replace the ignition starter piece which was going out. The furnace didn’t always start on the first try. He gave me a choice of fixing it now or in the…

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Gas Fireplace Maintenance in Shoreline, WA 98133

April 26, 2021

“Clinton explained in easy-to-understand my options for other product suggestions. His emails will be helpful in my decisions to select one or more of them. He took time to demonstrate how the fan option works on the thermostat.” – Richard E.

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Ductless Mini-Split Repair in Seattle, WA 98118

April 26, 2021

“Garrett was excellent.” – Rob M.

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Gas Furnace Repair in Seattle, WA 98117

April 24, 2021

“Clinton was super nice and professional. He had the blower motor diagnosed quickly. Return visit was even faster. Thanks,” – Justin L.

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Other Replacement in Seattle, WA 98146

April 23, 2021

“Clinton came to replace a leaking copper hot water pipe leading from our tankless water heater installted by Ballard. He told us the best solution was to put in PEX piping. He did excellent work, and explained clearly and fully what he was doing. We appreciated greatly his service and his other maintenance tips that…

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Electrical Replacement in Seattle, WA 98133

April 22, 2021

“Garrett came to fix our thermostat and check our furnace on Tuesday april 20th. He was extremely polite, kind and did a wonderful job.” – Kyle S.

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Air Duct Maintenance in Seattle, WA 98199

April 22, 2021

“Josh with the vacuum unit was awesome. Kind, professional, funny and efficient. Thanks for always doing a great job with our system!” – Gary J.

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Air Duct Maintenance in Seattle, WA 98115

April 22, 2021

“Josh was efficient, friendly and professional.” – Ed S.

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Heat Pump Maintenance in Seattle, WA 98115

April 21, 2021

“Garret was efficient, knowledgeable and personable. He answered all my questions, explained clearly what he was doing and acted professionally throughout the process.” – Ed S.

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Air Conditioner Repair in Seattle, WA 98107

April 21, 2021

“Your tech Matt Deehring was very professional and knowledgeable. It was a pleasure to work with him.” – Amy D.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Garrett was great. Did a good job, explained our concerns. We are awaiting follow up on a repair. Good job overall.” – Gill A.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Clinton was our service tech. Very friendly, helpful and informative. BNG has always treated us well.” – Janet B.

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Air Conditioner Maintenance in Seattle, WA 98103

April 19, 2021

“Garett was here today for my heat and air conditioning maintenance. It was a pleasure to have him here. I had many questions regarding my role and responsibility for maintaining the furnace and air conditioning. Garett was calm and comfortable explaining the many details I inquired regarding my role keeping the furnace and air conditioning…

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Water Heater Maintenance in Seattle, WA 98105

April 16, 2021

“Garrett replaced the heater mechanism in our tankless water heater, fixing the temperature problem with the lack of hot water. He was on friendly, on time and efficient. It was great service.” – michael f.

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Heat Pump Maintenance in Ballard, WA 98107

April 16, 2021

“Garrett was great to work with. He was helpful and efficient while here.” – Christopher S.

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Air Duct Maintenance in Seattle, WA 98144

April 15, 2021

“Josh Anderson was just here to power vac the furnace and air ducts throughout the house. Given I'd never had this done in the home's 15 year history, I thought it would be a mess. Josh was very efficient, thorough, explained every step, and made the work as unintrusive as possible. Thank you, Josh!” –…

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Heat Pump Maintenance in Seattle, WA 98144

April 15, 2021

“I've been a long a long time customer of Ballard, since I bought my house. This last week, Garret was here to provide annual maintenance on the heat pump, water heater, gas fire place, furnace. I always know that any issues will be identified and a course of action thoroughly explained, all the pros and…

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Gas Furnace Repair in Ballard, WA 98107-2567

April 14, 2021

“Matt is great. He walked me through the problem and clearly explained my options. I have been a customer since 1996 and have always been pleased with the honesty and reliability of this local company. I am confident that they are not going to sell me upon services or products I do not need. Keep…

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Gas Furnace Maintenance in Shoreline, WA 98177

April 13, 2021

“Garrett was very polite, friendly, and helpful. He was flexible when I needed to jump on and off zoom meetings to talk with him. He explained what he was doing and answered all of my questions. Overall a very positive experience!” – Leanne S.

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Gas Furnace Maintenance in Seattle, WA 98133

April 13, 2021

“Clinton was very professional. I appreciate his patience as we had to remove panels and a post so he could access the furnace. He explained things and gave me tips, which I appreciate greatly. Overall a very positive experience.” – Ann S.

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Water Heater Installation in Seattle, WA 98115

April 12, 2021

“We had a new tankless water heater installed last week in our home. The sales rep (Tony) did an excellent job of explaining the advantages of the tankless system and was very helpful in reviewing the details and space in the basement where the new heater was to be installed. The crew who did the…

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Gas Furnace Installation in Seattle, WA 98199

April 11, 2021

“The service requested was relocation of some gas furnace intake and exhaust piping. Technician Matt Deehring was right on time and the installation went well.” – James L.

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Water Heater Maintenance in Seattle, WA 98116

April 10, 2021

“Garrett was timely, professional and courteous when he serviced our tankless water heater. Would recommend him and Ballard Natural Gas.” – Wayne F.

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Heat Pump Maintenance in Seattle, WA 98105

April 8, 2021

“Garrett performed annual maintenance on our gas furnace and heat pump today. He was outstanding- he welcomed my questions and concerns, listened carefully , and identified solutions to a problem I hadn’t known we had. He is friendly, professional, and knowledgeable. Highly recommend.” – Mimi W.

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Gas Furnace Repair in Seattle, WA 98817

April 8, 2021

“Our service technician Clinton was on time. Worked in a neat matter. Answered questions I had about the operation of the furnace and full function of the part he was replacing.” – Dean M.

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Gas Furnace Repair in Green Lake, WA 98103

April 5, 2021

“Garrett was the best, friendly, thorough, and helped me appreciate your excellent service. In my opinion he is a valuable employee and you’re lucky to have him. Thank you for coming out on Saturday and getting my furnace up and running” – Keihan E.

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Gas Furnace Maintenance in Seattle, WA 98103

April 5, 2021

“Technician Garrett was very knowledgeable and polite. Explained the problem to me so I understood the issues.” – Valerie D.

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Gas Furnace Maintenance in Other, WA 98028

March 29, 2021

“Garett was kind and very polite. He shared with me what he did to keep my furnace in top shape as well as help me book the cleaning of my ducts to help with the dust in the house. He did an amazing job.” – Angelique R.

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Gas Furnace Repair in Shoreline, WA 98133

March 19, 2021

“Our furnace went down in the night and we called Ballard Natural Gas and they had the most amazing and informative tech named Garrett out within a few hours. From my initial contact with Seth to the service that was provided, we are happy to leave a 5 star review and recommend them to anyone…

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Ductless Mini-Split Maintenance in Seattle, WA 98117

March 16, 2021

“Garrett was wonderful, super fast and efficient and flexible in working around kids in virtual school during his visit. Thanks for being so thoughtful!” – Brooke V.

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Water Heater Maintenance in Seattle, WA 98105

March 15, 2021

“Garrett was professional from his introduction to the conclusion of the service. I have used Ballard Natural Gas for many, many years and have been pleased with the products, installations and maintenance service with everything. Thanks to Garrett for continuing in the excellent reputation of your company.” – Judy M.

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Heat Pump Repair in Seattle, WA 98105

March 14, 2021

“Matt went the extra mile in diagnosing and solving the problem after initial installation of the heat pump.” – Christopher S.

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Gas Furnace Repair in Seattle, WA 98119

March 14, 2021

“Matt D. was extremely professional and did a great explaining the problem when our furnace was down. I would definitely use Ballard Natural Gas Service again.” – Peter B.

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Gas Furnace Maintenance in Seattle, WA 98117

March 13, 2021

“Clinton did the annual service on our furnace. He was on-time, courteous, and professional. He shared the condition of our furnace, which is older but looking good. He answered my questions and was very pleasant.” – Annette S.

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Air Conditioner Maintenance in Seattle, WA 98103

March 12, 2021

“We had a typically great experience with BNGS today. Garrett provided both excellent service and information in the follow up, and was generally just a pleasure to deal with. Thanks!” – Joshua L.

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Gas Furnace Maintenance in Seattle, WA 98117

March 10, 2021

“Clinton performed a maintenance checkup on my furnace and gas fireplace. He explained what he was doing and was efficient and thorough and he always wore his mask and removed his shoes. He came back later with needed parts and installed an earthquake valve, again wearing his mask and explaining what he did and how…

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Heat Pump Maintenance in Seattle, WA 98125

March 10, 2021

“Excellent, prompt, friendly, respectful and skilled service today by Garrett Hamilton!” – Eric M.

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Gas Fireplace Repair in Seattle, WA 98199

March 10, 2021

“Thank you so much for fixing my fireplace and for making it a priority. Matt did an excellent job.” – Dana M.

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Gas Furnace Maintenance in Seattle, WA 98105

March 8, 2021

“As usual, always good service from your technicians.” – Susan W.

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Gas Furnace Maintenance in Ballard, WA 98177-5440

March 6, 2021

“Garrett was efficient, courteous and friendly.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98125

March 5, 2021

“The technician was very nice and courteous. Our scrubber had burned out and he replaced it under warranty. Clinton did a great job!” – Greg F.

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Heat Pump Replacement in Seattle, WA 98103

March 3, 2021

“Garrett Hamilton was extremely good. He diagnosed the problem with my heat pump and set up an opportunity for a quick repair. He very professionally answered all of my questions, and I specifically asked that he could be the one who came to replace the motor.” – Barbara B.

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Great Emergency After Hours Service

February 20, 2021

Great emergency service on a cold, snowy night without heat. They were courteous, prompt, and professional. The photo of the service-person who would be arriving texted beforehand was a great security feature that meant a lot. I’m very happy with the work and will be using them in the future. -Shaun O.

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Emergency Furnace Service in the middle of the snow storm!

February 18, 2021

I am so grateful that Ballard Natural Gas responded so quickly during the snow storm. My furnace shut down at the peak of the storm. Clinton fought through snowdrifts and closed roads to come to my aid. Much appreciated. Fortunately it was a simple repair! -Jdk W.

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Hot Water Heater Replacement – Definitely Recommended

February 4, 2021

Ballard Natural Gas provided a very competitive bid to my request to have our existing tankless hot water heater replaced, as compared to the competition. Once installed, I noticed that I could not set recirculation schedules like my old heater. I contact Ballard Natural Gas and they immediately responded and resolved my concern. I’d definitely…

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Other Installation in Seattle, WA 98103

February 2, 2021

“This company is terrific. Initially they installed a gas fireplace for us this winter and did a super careful job with a beautiful outcome. Later we had them back to move some ducts, gas lines and our water heater to prepare for a basement remodel. The guys work so hard, are meticulous, and the result…

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Heat Pump Installation in Ballard, WA 98117

January 30, 2021

“We just transferred over from oil heat to natural gas. We expected to install a gas furnace to replace our old oil furnace in our 1927 Ballard home. Ballard Natural Gas showed us the advantages of a heat pump system. We agreed. Everyone at Ballard Natural Gas was pleasant, prompt and professional from the beginning…

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Heat Pump Installation in Seattle, WA 98118

December 11, 2020

“Great follow up, efficient, friendly, knowledgeable and clean!” – Janet M.

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Gas Furnace Installation in Seattle, WA 98199

September 21, 2020

“Team Ballard Natural Gas did an Exemplary job installing our new furnace from start to finish. On a routine maintenance they discovered our existing furnace was about two fail. A few days later a new furnace was installed and operational. Technician were efficient and kept our house and work area tidy. We couldn’t be happier…

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Heat Pump Installation in Ballard, WA 98117

December 13, 2019

“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more…

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Heat Pump Installation in Ballard, WA 98117

December 13, 2019

“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more…

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Gas Furnace Maintenance in Seattle, WA 98125

September 26, 2019

“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.” – Cindy R.

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Gas Furnace Maintenance in Seattle, WA 98115

May 24, 2019

“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.” – Carl W.

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Other Maintenance in Seattle, WA 98133

May 2, 2019

“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for…

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Heat Pump Maintenance in Seattle, WA 98103

April 26, 2019

“The maintenance experience on our heat pump and tankless water heater was great. Communication beforehand was clear and thorough, with texts and a call from the technician to let me know his arrival time. Jesse was very personable and knowledgeable and was happy to explain what he was doing as well as discuss cold-weather heat…

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Gas Furnace Maintenance in Seattle, WA 98115

April 17, 2019

“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.” – Anthony F.

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Gas Furnace Repair in Seattle, WA 98125

April 15, 2019

“I thought Jesse was incredibly personable. He was quick to diagnose the issue and he took time to explain what was going on in a way that I could understand. Jesse had my furnace up and running very quickly. I also appreciate that he answered all my questions around maintenance and provided a detailed estimate.”…

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!” – Janice W.

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new. I have been using BNG for…

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Gas Furnace Maintenance in Seattle, WA 98125

April 15, 2019

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.” – Gary S.

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Air Duct Maintenance in Seattle, WA 98125

April 15, 2019

“Done within 3 hours. Installed Damper on riser. Explained in detail work done and answered my questions” – Gary S.

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Gas Furnace Maintenance in Seattle, WA 98105

April 10, 2019

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take…

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Gas Furnace Maintenance in Ballard, WA 98117

April 9, 2019

“Matthew was terrific. Very thorough in his work and in his explanations to me of the work performed. Very customer service oriented and a great ambassador for BNG.” – Bryant B.

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Gas Furnace Maintenance in Seattle, WA 98177

April 8, 2019

“Matt, great guy, good natured, went right to work. Came upstairs when he was done and explained all he had done and checked. Also he gave us ideas to improve our system.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98117

April 5, 2019

“Matthew was very professional and completely explained every thing he had done. He was pleasant to talked too and made sure you understood the condition of your furnace. Thank you for the service of Mathhew Deerhring” – Rebekah/Larry I.

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Gas Furnace Maintenance in Seattle, WA 98199

April 3, 2019

“Matt was very professional, knowledgeable and explained what he performed and the results in a language that I could understand! He suggested some new items, but did not push them at all – which I greatly appreciated. It was a pleasure to have Matt service our furnace.” – Barbara H.

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Gas Fireplace Installation in Seattle, WA 98117

March 29, 2019

“Ian did a great job! He called before arriving and showed up in the time frame promised. He was courteous, friendly and got the job done without fuss and in less time than anticipated. He showed me how to use the new equipment and took time to answer all questions. And he left our place…

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Gas Furnace Repair in Seattle, WA 98105

March 26, 2019

“Matt D. did an excellent job of discovering and repairing our gas furnace problem. Thank you” – Molly M.

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Gas Furnace Maintenance in Seattle, WA 98117

March 25, 2019

“Jesse was enthusiastic, knowledgeable and very efficient. Thank you so much!” – kelly s.

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Gas Furnace Maintenance in Seattle, WA 98107

March 22, 2019

“Showed up on time, did a professional job, explained what he did and what the condition of my furnace was, friendly demeanor…I’d hope to get him again!” – Michael P.

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Gas Fireplace Repair in Seattle, WA 98199

March 19, 2019

“Matt D serviced my problem and could not Have done a better job.. He is one in a million and Ballard Gas is so fortunate to have him as a service person. He deserves a Big Raise. $$$$$” – Claire C.

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Gas Furnace Maintenance in Seattle, WA 98133

March 18, 2019

“Matt was very professional, kind, and patient answering our questions. We appreciated that when he did not know the answer to one of our questions he sought out the answer rather than ignoring it. He reviewed the work completed and gave us recommendations. Great job!” – Deanna S.

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Heat Pump Replacement in WA 98031

February 1, 2019

“I recently purchased a new Mitsubishi heat pump, furnace, A/C and a water heater. The installation went very smoothly, was done quickly, and I am very happy with the quality of my new systems!” – Kathy R.

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Other Maintenance in Seattle, WA 98107

December 12, 2018

““I have been a client of this company for over twenty years and have always received excellent service.”” – Rosa M.

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Heat Pump Repair in Seattle, WA 98108

November 22, 2018

““Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my…

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Gas Furnace Maintenance in Seattle, WA 98102

August 23, 2018

“Justin arrived on time and performed the requested service. He offered recommendations for improving the system and ensuring good performance in the future.” – Ellen L.

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Gas Furnace Replacement in Other, WA 98103

August 10, 2018

““They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down…

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

“Connor came first for the annual maintenance of my furnace. Kaleb arrived a few minutes after to clean the air ducs. Both men were prompt, courteous, and totally competent. Because Connor was here a much shorter time and worked solo in my basement, I didn’t have opportunity to converse much with him. None the less,…

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

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Ductless Mini-Split Installation in Ballard, WA 98107

July 20, 2018

“Abrahan did an awesome job. He was very informative about the process. He was a joy to have working on this project. He gets and A+ rating from Mike and I.” – Miriam H.

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Air Conditioner Installation in Lake Forest Park, WA 98155

July 13, 2018

“Electrician’s circuit routing was spot on. Install Team did an excellent job concealing the condenser line, very tidy. Condenser unit was bigger than anticipated but quieter than expected. Overall we’re happy with the results.” – Robert C.

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Gas Fireplace Installation in Ballard, WA 98117

January 24, 2018

“Rock installed our new insert gas fireplace. He was prompt, courteous, communicated each step clearly and VERY clean. Our fireplace was filthy, with lots of old soot, and Rock was very careful about keeping the soot contained, and vacuumed. He had to move the old stove through the house, and again, was very careful about…

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Heat Pump Repair in Seattle, WA 98108

August 2, 2017

“Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my…

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Annual Maintenance in Ballard, WA 98107

February 17, 2015

“I have been a client of this company for over twenty years and have always received excellent service.” – Rosa M.

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Furnace Replacement in Green Lake, WA 98103

December 1, 2014

“They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down…

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Furnace Replacement in Madison Valley, WA 98112

November 24, 2014

“Our gas furnace went out in the middle of the coldest few weeks of November. The guys at Ballard Natural Gas were prompt, helpful, explained what was happening with our furnace fully, and even lent us a small space heater in the time we were waiting for our furnace to be installed. Josh was who…

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