Testimonials Articles

Gas Furnace Installation in Seattle, WA 98199

September 21, 2020

“Team Ballard Natural Gas did an Exemplary job installing our new furnace from start to finish. On a routine maintenance they discovered our existing furnace was about two fail. A few days later a new furnace was installed and operational. Technician were efficient and kept our house and work area tidy. We couldn’t be happier…

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Heat Pump Installation in Ballard, WA 98117

December 13, 2019

“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more…

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Gas Furnace Maintenance in Seattle, WA 98125

September 26, 2019

“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.” – Cindy R.

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Gas Furnace Maintenance in Seattle, WA 98115

May 24, 2019

“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.” – Carl W.

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Other Maintenance in Seattle, WA 98133

May 2, 2019

“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for…

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Heat Pump Maintenance in Seattle, WA 98103

April 26, 2019

“The maintenance experience on our heat pump and tankless water heater was great. Communication beforehand was clear and thorough, with texts and a call from the technician to let me know his arrival time. Jesse was very personable and knowledgeable and was happy to explain what he was doing as well as discuss cold-weather heat…

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Gas Furnace Maintenance in Seattle, WA 98115

April 17, 2019

“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.” – Anthony F.

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Gas Furnace Repair in Seattle, WA 98125

April 15, 2019

“I thought Jesse was incredibly personable. He was quick to diagnose the issue and he took time to explain what was going on in a way that I could understand. Jesse had my furnace up and running very quickly. I also appreciate that he answered all my questions around maintenance and provided a detailed estimate.”…

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!” – Janice W.

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Gas Furnace Maintenance in Shoreline, WA 98177

April 15, 2019

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new. I have been using BNG for…

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Gas Furnace Maintenance in Seattle, WA 98125

April 15, 2019

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.” – Gary S.

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Air Duct Maintenance in Seattle, WA 98125

April 15, 2019

“Done within 3 hours. Installed Damper on riser. Explained in detail work done and answered my questions” – Gary S.

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Gas Furnace Maintenance in Seattle, WA 98105

April 10, 2019

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take…

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Gas Furnace Maintenance in Ballard, WA 98117

April 9, 2019

“Matthew was terrific. Very thorough in his work and in his explanations to me of the work performed. Very customer service oriented and a great ambassador for BNG.” – Bryant B.

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Gas Furnace Maintenance in Seattle, WA 98177

April 8, 2019

“Matt, great guy, good natured, went right to work. Came upstairs when he was done and explained all he had done and checked. Also he gave us ideas to improve our system.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98117

April 5, 2019

“Matthew was very professional and completely explained every thing he had done. He was pleasant to talked too and made sure you understood the condition of your furnace. Thank you for the service of Mathhew Deerhring” – Rebekah/Larry I.

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Gas Furnace Maintenance in Seattle, WA 98199

April 3, 2019

“Matt was very professional, knowledgeable and explained what he performed and the results in a language that I could understand! He suggested some new items, but did not push them at all – which I greatly appreciated. It was a pleasure to have Matt service our furnace.” – Barbara H.

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Gas Fireplace Installation in Seattle, WA 98117

March 29, 2019

“Ian did a great job! He called before arriving and showed up in the time frame promised. He was courteous, friendly and got the job done without fuss and in less time than anticipated. He showed me how to use the new equipment and took time to answer all questions. And he left our place…

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Gas Furnace Repair in Seattle, WA 98105

March 26, 2019

“Matt D. did an excellent job of discovering and repairing our gas furnace problem. Thank you” – Molly M.

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Gas Furnace Maintenance in Seattle, WA 98117

March 25, 2019

“Jesse was enthusiastic, knowledgeable and very efficient. Thank you so much!” – kelly s.

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Gas Furnace Maintenance in Seattle, WA 98107

March 22, 2019

“Showed up on time, did a professional job, explained what he did and what the condition of my furnace was, friendly demeanor…I’d hope to get him again!” – Michael P.

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Gas Fireplace Repair in Seattle, WA 98199

March 19, 2019

“Matt D serviced my problem and could not Have done a better job.. He is one in a million and Ballard Gas is so fortunate to have him as a service person. He deserves a Big Raise. $$$$$” – Claire C.

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Gas Furnace Maintenance in Seattle, WA 98133

March 18, 2019

“Matt was very professional, kind, and patient answering our questions. We appreciated that when he did not know the answer to one of our questions he sought out the answer rather than ignoring it. He reviewed the work completed and gave us recommendations. Great job!” – Deanna S.

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Heat Pump Replacement in WA 98031

February 1, 2019

“I recently purchased a new Mitsubishi heat pump, furnace, A/C and a water heater. The installation went very smoothly, was done quickly, and I am very happy with the quality of my new systems!” – Kathy R.

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Other Maintenance in Seattle, WA 98107

December 12, 2018

““I have been a client of this company for over twenty years and have always received excellent service.”” – Rosa M.

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Heat Pump Repair in Seattle, WA 98108

November 22, 2018

““Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my…

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Gas Furnace Maintenance in Seattle, WA 98102

August 23, 2018

“Justin arrived on time and performed the requested service. He offered recommendations for improving the system and ensuring good performance in the future.” – Ellen L.

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Gas Furnace Replacement in Other, WA 98103

August 10, 2018

““They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down…

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

“Connor came first for the annual maintenance of my furnace. Kaleb arrived a few minutes after to clean the air ducs. Both men were prompt, courteous, and totally competent. Because Connor was here a much shorter time and worked solo in my basement, I didn’t have opportunity to converse much with him. None the less,…

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Air Duct Maintenance in Seattle, WA 98199

August 4, 2018

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Ductless Mini-Split Installation in Ballard, WA 98107

July 20, 2018

“Abrahan did an awesome job. He was very informative about the process. He was a joy to have working on this project. He gets and A+ rating from Mike and I.” – Miriam H.

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Air Conditioner Installation in Lake Forest Park, WA 98155

July 13, 2018

“Electrician’s circuit routing was spot on. Install Team did an excellent job concealing the condenser line, very tidy. Condenser unit was bigger than anticipated but quieter than expected. Overall we’re happy with the results.” – Robert C.

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Gas Fireplace Installation in Ballard, WA 98117

January 24, 2018

“Rock installed our new insert gas fireplace. He was prompt, courteous, communicated each step clearly and VERY clean. Our fireplace was filthy, with lots of old soot, and Rock was very careful about keeping the soot contained, and vacuumed. He had to move the old stove through the house, and again, was very careful about…

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Heat Pump Repair in Seattle, WA 98108

August 2, 2017

“Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my…

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Annual Maintenance in Ballard, WA 98107

February 17, 2015

“I have been a client of this company for over twenty years and have always received excellent service.” – Rosa M.

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Furnace Replacement in Green Lake, WA 98103

December 1, 2014

“They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down…

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Furnace Replacement in Madison Valley, WA 98112

November 24, 2014

“Our gas furnace went out in the middle of the coldest few weeks of November. The guys at Ballard Natural Gas were prompt, helpful, explained what was happening with our furnace fully, and even lent us a small space heater in the time we were waiting for our furnace to be installed. Josh was who…

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