“The team was friendly, professional and knowledgeable. They were very prompt and the work was done carefully and with attention. We went with Ballard because we felt we could trust the information they gave us.” – Trisha G.
“The installation went very well and the system works as expected. The most impressive part was the sales rep Tony. We had received quotes from a couple of other companies over the past few months and we were unimpressed by their knowledge. When Tony came in he did a thorough evaluation of our heating needs and we felt comfortable with what he recommended.” – Chuck H.
“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard” – Alan G.
“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.” – Nancy K.
“Furnace without heat would indicate immediate help. Your technician Garrett Hamilton was on time, knowledgeable and friendly. The repair needs a part which he has to order. He showed me a way to temporarily get the heat running until the part can be obtained and installed. Thank you all for your kindness and help. I’ve been a Ballard customer for over 20 years, one of my many good choices, and have sent many friends your way. Merry Christmas and blessings on all of the staff.” – Patricia P.
“Garrett did an excellent job replacing our natural gas water heater. On time, courteous, efficient and great to work with. Ballard Natural Gas has helped us several times over the years and is the only company we call. Prompt response and efficient scheduling and very highly recommended. Thank you!” – Bill L.
“Thank you for sending Garrett to check on the issue with our HVAC unit . He was very thorough and informative, and explained everything I had questions about.” – Lynne M.
“He was amazing. Never tried to fast talk me or hide anything. Knew I had a hard time with his office already and was very courteous. Very knowledgeable and still wanted to call tech support to make sure he wasn’t wasting mine or his time. Overall a pleasure to work with.” – Chuck D.