“It was great!
The technician came out and did a great job. Explained what he did. He was courteous and professional.
I also really liked the additional text messages that told me who was coming and a bit about their background.

The text also included a link that shows me where the technician is at. I don’t really need to know that. I didn’t look because it’s just information overload. But what’s important to me is what they do when they get here.”

– Richard S.

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