Customer Testimonials


“Jimmy is a fantastic electrician, so knowledgeable, clever and highly efficient and on top of that such a nice guy.

I’ve been in the construction business for over 50 years, 40 of them owning my own construction company, and I’ve used many electricians over those years and Jimmy is the best by far.

Thanks Jimmy for all your great work.” – Bernie R.

“We discovered that we were facing a major repair on our 13-year old gas furnace, and decided to get a new high efficiency furnace instead of repairing it. We worked with Joe Reiher, the design expert and we were impressed with how knowledgeable he was on heat pumps, mini-split air conditioner and gas furnaces. He gave a lot of time to help us make a decision and he was very pleasant. We were also impressed with installers; Juan and Mike! My husband said their installation was excellent! The office staff; Amy, Ashley and Zoe were all professional, and knowledgeable too.”

– Dianne S.

“Our experience with Ballard Natural Gas Service has been excellent. While providing maintenance services for our ductless mini split system, Justin was a polite professional, clear communicator, and respectful of our space. Justin patiently answered my questions, gave sound advice, and offered additional preventative maintenance for our tankless water heater. BNGS is a trusted partner we can count on to keep our systems maintained properly. We will continue to use their services.”

– Kathy B.

“Ballard Natural Gas installed a heat pump/AC system at our townhouse and did a great job. They were well-prepared, needed no changes to design or cost, kept the work site clean, were very courteous and friendly. Pricing was very competitive. Many thanks to Tyler in sales, Zoe and Clinton for project coordination, Brady, Anthony, Kevin, and Zach for installation, and DJ for electrical. They were responsive to our concerns regarding installation details and completed the job with excellent workmanship in two days. The system passed all city inspections without a problem. Highly recommended!!!”

– June N.

“Chris Damron has serviced our gas furnace, tankless water heater & gas fireplace for several years. Chris is thorough, efficient, and a first-rate problem-solver. He is friendly and helpful with his briefings on each unit. His annual servicing has kept all units working perfectly. Thanks, Chris!”

– Elaine S.

“Justin did a complete maintenance today of our furnace, fireplace and heat pump. He is a very good and talented technician. We are always very pleased with the service we receive from Ballard Heating.”

– Nan and Ken L.

“Austin was friendly, efficient and explained what he was doing and gave thoughtful answers tot my questions. He just the kind of employee I would expect from you company.”

– Ed S.

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Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.