Customer Testimonials


“I always appreciate the work done by the Ballard Natural Gas Service team. Recently, Chris and Justin arrived (right within the scheduled time window) to maintain my home’s furnace and water heater. After both systems were serviced, they clearly described potential furnace repairs, based on logged error codes. I am confident the furnace and water heater will continue working as reliably as possible, thanks to the knowledge, skill and professionalism of the BNGS staff.”

– Andrew B.

“Justin and Chris were here in our home today to service our 2 gas fireplaces. They were thorough, courteous, and efficient. This is my first experience with Ballard Natural Gas, but we will definitely use them again.”

– Nancy K.

“As a property manager, it’s essential that I get quick responses when the heat goes out, and quality repairs to fix the problem, and the whole Ballard Natural Gas team has been great all around. Josh and Norm were awesome, and fixed our most recent furnace problem in no time at all. And as business owner myself, I always appreciate it when a company goes above and beyond in terms of customer service, and these guys rock. Thank you again, you’ve made a happy customer for life, and keep up the great work guys!!! -EJ-”

– Eric J.

“Justin and Chris (“in-training”) arrived exactly on-time, offered to remove their shoes, and completed my gas furnace inspection. One part needed replacement, and they had it out in the van! Super nice, efficient, and let me know about saving maintenance fee by signing up for a program!”

– Karen K.

“An non-emergent appointment was made on-line at 8:00 on a Tuesday and Justin and Chris arrived promptly at 8:00 the following day. Their service was excellent. They were courteous, considerate and professional and wore masks, for our protection and theirs, the entire time. Thank you both!”

– Dan L.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.