Customer Testimonials


“Justin completed annual maintenance on our furnace and fireplace. He explained what he was doing and completed the work efficiently. And he was very pleasant all the while.”

– Susan W.

“We called on Friday, had a bid by the early afternoon and Brady installed a new tankless water heater on Monday! Customer service is top notch and Brady was a whiz with installation and communication!”

– Randi S.

“Conrad’s service is five times 5 stars!!! Ballard has been keeping me warm for decades. Really appreciated todays service call since furnace was out on a very cold day”

– Kerry K.

“Bitter cold weather is in the forecast, so I decided not to procrastinate any longer and have the furnace serviced. (In last year's record cold the furnace died and there was no heat for days; Ballard Natural Gas Service was the only HVAC business that returned my call and came out to fix it. So grateful!)

When HVAC diagnostic tech George Watts arrived and checked the furnace in the crawlspace, he discovered issues with the condensate pump; there was also water under and around the furnace. Not good. George quickly fixed the problem, explaining each step and answering my questions. If this had not been addressed immediately, there could have been serious problems with the cold weather ahead.

I rarely post online reviews, but this is the exception: Ballard Natural Gas Service came through for me when my furnace failed last year, and now they’ve come through again, just before this major snow/cold snap in Seattle. George Watts is exceptional, not only in his expertise but in his kindness and concern. Highly recommend!”

– Helen H.

“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard”

– Alan G.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.