Customer Testimonials


“Garett was here today for my heat and air conditioning maintenance. It was a pleasure to have him here. I had many questions regarding my role and responsibility for maintaining the furnace and air conditioning. Garett was calm and comfortable explaining the many details I inquired regarding my role keeping the furnace and air conditioning working properly. Thank You for Garett and all future maintenance please send Garett. Beverly Wagener”

– Beverly W.

“Garrett replaced the heater mechanism in our tankless water heater, fixing the temperature problem with the lack of hot water. He was on friendly, on time and efficient. It was great service.”

– michael f.

“Josh Anderson was just here to power vac the furnace and air ducts throughout the house. Given I'd never had this done in the home's 15 year history, I thought it would be a mess. Josh was very efficient, thorough, explained every step, and made the work as unintrusive as possible. Thank you, Josh!”

– Jan H.

“I've been a long a long time customer of Ballard, since I bought my house. This last week, Garret was here to provide annual maintenance on the heat pump, water heater, gas fire place, furnace. I always know that any issues will be identified and a course of action thoroughly explained, all the pros and cons. Like every representative I've worked with from Ballard, Garret was timely, thorough, efficient, and had a great sense of humor.”

– Jan H.

“Matt is great. He walked me through the problem and clearly explained my options. I have been a customer since 1996 and have always been pleased with the honesty and reliability of this local company. I am confident that they are not going to sell me upon services or products I do not need. Keep it up!”

– Mary F.

“Garrett was very polite, friendly, and helpful. He was flexible when I needed to jump on and off zoom meetings to talk with him. He explained what he was doing and answered all of my questions. Overall a very positive experience!”

– Leanne S.

“Clinton was very professional. I appreciate his patience as we had to remove panels and a post so he could access the furnace. He explained things and gave me tips, which I appreciate greatly. Overall a very positive experience.”

– Ann S.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.