Customer Testimonials


“I've been a long a long time customer of Ballard, since I bought my house. This last week, Garret was here to provide annual maintenance on the heat pump, water heater, gas fire place, furnace. I always know that any issues will be identified and a course of action thoroughly explained, all the pros and cons. Like every representative I've worked with from Ballard, Garret was timely, thorough, efficient, and had a great sense of humor.” – Jan H.

“Matt is great. He walked me through the problem and clearly explained my options. I have been a customer since 1996 and have always been pleased with the honesty and reliability of this local company. I am confident that they are not going to sell me upon services or products I do not need. Keep it up!”

– Mary F.

“Garrett was very polite, friendly, and helpful. He was flexible when I needed to jump on and off zoom meetings to talk with him. He explained what he was doing and answered all of my questions. Overall a very positive experience!”

– Leanne S.

“Clinton was very professional. I appreciate his patience as we had to remove panels and a post so he could access the furnace. He explained things and gave me tips, which I appreciate greatly. Overall a very positive experience.”

– Ann S.

“We had a new tankless water heater installed last week in our home. The sales rep (Tony) did an excellent job of explaining the advantages of the tankless system and was very helpful in reviewing the details and space in the basement where the new heater was to be installed.
The crew who did the installation was also very professional and detailed in talking us through the placement of the revised electrical outlet, system wiring, gas piping, needed exhaust ports and system operation. Clinton was the lead installer and did an excellent job, assisted by Sam and Jayden(sp). The project was professionally completed and site cleaned up to our satisfaction in less than a day. We have absolute trust and the highest professional recommendations for Ballard Natural Gas Service and will continue to use them for all our water heating and furnace needs.”

– Dave C.

“The service requested was relocation of some gas furnace intake and exhaust piping. Technician Matt Deehring was right on time and the installation went well.”

– James L.

“Garrett performed annual maintenance on our gas furnace and heat pump today. He was outstanding- he welcomed my questions and concerns, listened carefully , and identified solutions to a problem I hadn’t known we had. He is friendly, professional, and knowledgeable. Highly recommend.”

– Mimi W.

“Our service technician Clinton was on time. Worked in a neat matter. Answered questions I had about the operation of the furnace and full function of the part he was replacing.”

– Dean M.

“Garrett was the best, friendly, thorough, and helped me appreciate your excellent service. In my opinion he is a valuable employee and you’re lucky to have him. Thank you for coming out on Saturday and getting my furnace up and running”

– Keihan E.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.