"Amazing customer service! Furnace broke on a Friday night. Called on a Saturday at 8:00 a.m., technician here by 10:30, sales consultant with space heaters by 12:00 and a new unit first thing Monday."
Amy P. of Queen Anne, February 1, 2014
"The Service technician, Matt Ahrens showed up on time, friendly and courteous. I explained everything that was going on with the furnace, with no b.s. he got right to work. Based on what I saw from a previous and less qualified tech from Matshuka, Matt broke out his multimeter, reviewed all voltages at the suspected culprits, was able to pin point with accuracy the location of the fault and correct the problem.
I am a new home owner and had a plethora of questions for him. He took the time to explain how my furnace worked, and instructed me on things to watch out for. Of the things he discovered and I am in debt to him, an improperly hooked up gas fire place that had a gas line running over open flame. I was blown away by how good this guy is. Ballard Natural Gas Service is an amazing business."
Anton T. of Shoreline, January 19, 2014