"We worked with Matt at Ballard Natural Gas and he was a professional from start to finish. We received several quotes for this conversion and Ballard was competitive but we decided to go with them because we could get a more efficient furnace (96%) than other companies were offering for a lower price. The project manager served as a single point of contact for every detail including setting up dates, arranging workers, clean up, working with the gas company, hauling away old items, teaching us how all of the equipment works and submitting rebates.
We had a complicated fireplace install and even when there were slight issues they stayed positive and ensured us they would find a solution at no cost to us. They were able to hire a specialist to cut the brick surround and kept me apprised of the progress. The fireplace is beautiful and everything works exactly as expected.
I highly recommend Ballard Natural Gas as this is the type of project you only do once so it is great to have a company who walks you through it and provides prompt service."
Kate B. of Haller Lake., August 1, 2014. Conversion to natural gas from oil. Installed furnace, hot water heater, gas stove and gas fireplace on May 1, 2014.
"A quality company that delivers excellent customer support and service. We always use Ballard Natural Gas!!"
Michael A. of Queen Anne, 5* client who had annual maintenance on his Lennox heat pump and furnace, July 22, 2014
"I just wanted to thank you for the quick turn-around on the install and for all your help. Matt Funk did a great job on the install and worked late to get it all done. I don’t know who I should email or if you can pass this on to make sure praise is given as it is well deserved."
Jeff C. of North Seattle, installed a Lennox XC17 air conditioner, July 17, 2014
"BNGS removed the ancient oil furnace in my basement and replaced with a heat pump and new thermostat.
The salesman was professional and not overly pushy. The team that installed it did a great job--the work site was kept clean and everything went smoothly. The tech that taught us how to use the system was friendly and knowledgeable. There was one small issue that they responded to and fixed very quickly. Overall I am very satisfied and would use them again."
Ben C, Seattle, June 13, 2014