Customer Testimonials
Ballard Natural Gas did a great job installing a gas fireplace insert for us. They were clear in explaining about styles and pricing, and great with helping us chose the right style for our home. The guys who did the installation were …
read moreBallard Natural Gas came to our house the same day we called about
an odd noise coming the inducer or motor. We also found some rust and corrosion found as we tried to problem-solve the issue ourselves. The service-representative ordered a …
read moreI have been very impressed and happy with their professionalism, courteous service and domain expertise. We have split A/C, gas furnace and electric wall heaters – all systems to heat three different floors in century old house with …
read moreAfter a chilly weekend without heat, Matt quickly diagnosed the problem as a broken thermostat. He installed a temporary one until we can get a replacement. He made sure it was all working before he left. He was great to work with – …
read moreNeil showed up when he said he'd show up and really looked at my house and listened to what I wanted to get out of the installation. He left me with a quote in hand. It was pretty specific about what they were going to do.
Getting a …
read moreI just wanted to say thank you to Trinity for putting up with my repeated calls yesterday. She remained cheerful and patient and is a great asset to your company.
I was very pleased with the cooperation shown in laying out the new system (location of heat pumps and conduits, conduit color) to minimize visual impact on my 1935 brick apartment building. The work was excellent and timely. The only area …
read moreBNGS was great! We were just starting the process of soliciting estimates for replacing our oil furnace with a Mitsubishi HVAC system. We expected the process to take several months. BNGS provided a fair quote and a quick time to project …
read moreI have sent multiple real estate clients to Neil and his team, and they come through with flying colors every single time. I always get a “thank you so much for recommending BNG – they are amazing to work with” I dont even think about …
read moreWe have had Ballard install two Mitsubishi heat pumps in the last 7 years. the 1st was just for upstair; which worked perfectly but was too under-sized to treat the whole house. So, we decide to expend to the entire house. They removed the …
read moreBallard Natural Gas installed a gas fireplace insert (a Heat&Glo), and we've been very pleased with the unit, with the service, and with the responsiveness of the Ballard folks. The estimating process was professional and clear; the …
read moreJeff is a great guy work with. He really listens closely, then puts all his experience and knowledge to the task of solving/fixing your problems in the most efficient manner. Timely, very professional. You can't go wrong with Jeff and his …
read moreBallard Natural Gas handled the removal of my oil furnace and installing a new multi-split heat pump system. They did all of the work right on time, and the new system works great. When I noticed a minor leak a few days after install, they …
read moreThe technician who worked with us, Greg, was very professional and, after encountering some complications with our project, responded in extremely helpful and appropriate ways to resolve the problem. We are very pleased with how he handled …
read moreWill be having them quote gas line work at second home as well. They did a great job on 2 fire place inserts, and some routine furnace maintenance. I would definitely recommend them, Tony's quotes and assessments of work needed are honest …
read moreBallard Natural Gas was extremely quick at responding to our inquiry and coming to our house to provide an estimate (while still at our house!). Neil was very knowledgeable and was able to provide multiple options and adjust them for any …
read moreWhen you realize your heat is off and have a dozen other things to do, Ballard Natural Gas is the company to call.
From the initial contact with dispatch, my entire experience with this company was helpful and professional. The tech arrived…
read moreBallard Natural Gas Service Inc. are the real deal. They are very professional, punctual, providing quality service from the initial meeting & quote, to the final installation by the service technicians.
I recommend them highly for any …
read moreI called Ballard Natural Gas on Friday morning for a gas furnace maintenance. They came by my home within 3 hours and called 15 minutes before arriving. Justin, the furnace tech, was courteous, polite, and prepared with all his tools. I …
read moreI have worked with and appreciated Ballard Natural Gas for over 20 years and have been so grateful to them for their support......2 furnaces, 3 hot water tanks and a few service calls for me two houses. Great people who get it done right …
read moreI'm happy with my service from Ballard Natural Gas and would recommend you to friends and neighbors!
Tech talked me through the basics, but it didn't stick so he came out and now it is working beautifully. Only negative – stop telling me it is going to cost $ to come out – I know. And, I'm from Hawai'i – sitting in a 52 degree house is NOT…
read moreWe bought our gas furnace from them. Unfortunately my daughter handled the purchase and installation and I was unaware that the warranty required a regular maintenance visit from them and I used other companies for the maintenance. However…
read moreWe received an amazing bid to install a gas fireplace insert from Ballard Natural Gas. The crew came out a few days later to run the gas, electrical and venting as well as install the unit. They did an awesome job and our new fireplace is …
read moreI switched to Ballard Natural Gas a year+ ago, and could not be happier. They are expert, organized, pleasant, polite, professional. Every single person – the people who answer the phones, the cleaners, the techs, everyone. If you need a …
read moreThank you, Tony was great.
Jim Honan
Neil Walter Company
Commercial Real Estate Services
(206) 399-7649
Jhonan@neilwalter.com<mailto:Jhonan@neilwalter.com>
We recently had Ballard Natural Gas install a ductless heat-pump system in our master bedroom which is a converted attic. We also had them service our furnace. For the ductless system, their price beat or was close to on-par with the 3 …
read moreConverting to a heat pump system was a big decision. The project required many steps and people working together. It isn't unusual to hear horror stories of the many things that go wrong with a project of this size. However, my home was in …
read moreReplaced oil furnace with Mitsubishi Heat Pump. Best price after getting a few quotes. During installation there was a schedule mix-up and the house was without heat for 2 days. BNGS immediately apologized, fixed the schedule as quickly as …
read moreThe rep you sent out to me did a fantastic job!
As promised, I was notified prior tech, Matt, arriving. Nice not having to wait around. Matt was personable and professional. He was efficient and left work area cleaner than when he arrived! Matt performed maintenance and reported findings…
read moreSnow. Freezing temps. Furnace not working. Ugh. Ballard Natural Gas a long time Ballard Little League sponsor. I’m a long time Ballard Little League volunteer. I called and Christina suggested a fix which didn’t work but made me feel like I…
read moreThe staffs are very professional and know what are the technical procedures to be done. They installed our Mitshubishi heater and aircon flawlessly. Out attic was disorganized and in chaos but did not hear any complains from them. When they…
read moreNeil is very professional and did everything to ensure I was happy with the installation. Communication throughout the installation process could be better, but overall my experience was good and much better compared to many other sub …
read moreThey were prompt, polite and very clear on what we were getting and how much it would cost. This is the first time I have worked with them before, so it remains to be seen if the product holds up and the service continues at this level. But…
read moreBought a new heat pump and hot water heater. There was a bit a of a mixup on the day the installation was supposed to start, so they had additional staff assist on the second day and finished it on time! BNG has also continued to help me to…
read moreGas Furnace Installation in Seattle, WA 98199
Heat Pump Installation in Ballard, WA 98117
“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more even heat. He included these minor but significant adjustments in his bid. We decided to change from a gas furnace to an electric heat pump because of recent warmer summers and for environmental reasons.
Three technicians did the installation: Guthrie, Brandon and Nick. All were extremely competent, timely and respectful, taking time to explain the system as they went. The heat pump went in easily and our dining room is warmer now, since they adjusted ducts and air vents and moved the thermostat.
We have used Ballard Natural Gas for years for our existing furnace care and recommend them to anyone seeking good products and good service. It’s important to support our local businesses!”
– Susan N.
Gas Furnace Maintenance in Seattle, WA 98125
“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.”
– Cindy R.
Gas Furnace Maintenance in Seattle, WA 98115
“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.”
– Carl W.
Other Maintenance in Seattle, WA 98133
“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for the gas furnace–carbon monoxide level. We would greatly appreciate that those items on the check list be updated as a part of our annual maintenance. Thank you”
– Randee E.
Heat Pump Maintenance in Seattle, WA 98103
“The maintenance experience on our heat pump and tankless water heater was great. Communication beforehand was clear and thorough, with texts and a call from the technician to let me know his arrival time. Jesse was very personable and knowledgeable and was happy to explain what he was doing as well as discuss cold-weather heat pump issues and water heater recirculation questions.”
– WALTER M.
Gas Furnace Maintenance in Seattle, WA 98115
“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.”
– Anthony F.
Gas Furnace Repair in Seattle, WA 98125
“I thought Jesse was incredibly personable. He was quick to diagnose the issue and he took time to explain what was going on in a way that I could understand. Jesse had my furnace up and running very quickly. I also appreciate that he answered all my questions around maintenance and provided a detailed estimate.”
– Charity O.
Gas Furnace Maintenance in Shoreline, WA 98177
“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!”
– Janice W.
Gas Furnace Maintenance in Shoreline, WA 98177
“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new.
I have been using BNG for several years now at two different houses and continue to be thrilled with the service and knowledge of their team from the leadership on down.”
– Alex S.
Need HVAC Service?
Contact the experts at Ballard Natural Gas.
Call us at 206-784-8101!
Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.