Customer Testimonials


Gas Furnace Maintenance in Seattle, WA 98115

“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.” – Carl W.

Other Maintenance in Seattle, WA 98133

“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for the gas furnace–carbon monoxide level. We would greatly appreciate that those items on the check list be updated as a part of our annual maintenance. Thank you”

– Randee E.

Heat Pump Maintenance in Seattle, WA 98103

“The maintenance experience on our heat pump and tankless water heater was great. Communication beforehand was clear and thorough, with texts and a call from the technician to let me know his arrival time. Jesse was very personable and knowledgeable and was happy to explain what he was doing as well as discuss cold-weather heat pump issues and water heater recirculation questions.”

– WALTER M.

Gas Furnace Maintenance in Seattle, WA 98115

“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.”

– Anthony F.

Gas Furnace Repair in Seattle, WA 98125

“I thought Jesse was incredibly personable. He was quick to diagnose the issue and he took time to explain what was going on in a way that I could understand. Jesse had my furnace up and running very quickly. I also appreciate that he answered all my questions around maintenance and provided a detailed estimate.”

– Charity O.

Gas Furnace Maintenance in Shoreline, WA 98177

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!”

– Janice W.

Gas Furnace Maintenance in Shoreline, WA 98177

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new.

I have been using BNG for several years now at two different houses and continue to be thrilled with the service and knowledge of their team from the leadership on down.”

– Alex S.

Gas Furnace Maintenance in Seattle, WA 98125

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.”

– Gary S.

Air Duct Maintenance in Seattle, WA 98125

“Done within 3 hours. Installed Damper on riser. Explained in detail work done and answered my questions”

– Gary S.

Gas Furnace Maintenance in Seattle, WA 98105

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take the time to do a good job at my house rather than rushing away just to keep a schedule. An earlier call to let me know he was running late would have been good if I had another place to be that conflicted with his late arrival. Matthew was courteous, thoroughly explained what he did, and left his work area as orderly as he found it.”

– Carl P.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.