Customer Testimonials

“Thank you Matt for your service, and excellent explanation on how the furnace works. Very informative.”

– Anthony F.

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!”

– Janice W.

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new.

I have been using BNG for several years now at two different houses and continue to be thrilled with the service and knowledge of their team from the leadership on down.”

– Alex S.

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.”

– Gary S.

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take the time to do a good job at my house rather than rushing away just to keep a schedule. An earlier call to let me know he was running late would have been good if I had another place to be that conflicted with his late arrival. Matthew was courteous, thoroughly explained what he did, and left his work area as orderly as he found it.”

– Carl P.

“Matthew was terrific. Very thorough in his work and in his explanations to me of the work performed. Very customer service oriented and a great ambassador for BNG.”

– Bryant B.