Had a new furnace and 2 splits installed today and it couldn’t have went more smoothly. I was a little nervous about the job, but Jay, Anthony, Nick and electrician D.J. were all wonderful to work with and very knowledgeable and confident in their skills. They even found a less intrusive way to do part of the job that worked out great. Very nice crew, and Ashley and Zoe and the rest of office staff are equally friendly and very responsive. Been a costumer for years for repairs and maintenance, and with this first major purchase would definitely continue to recommend them - great company.

Great experience! Received a courtesy text reminding me to schedule annual maintenance of our heat pump system. An easy call to the office to schedule and to order a small upgrade to our system (wifi for remote access). Received a text morning of appointment to confirm technician was on his way. Daniel D. arrived right on schedule and efficiently completed the maintenance service and installed the add-on. Daniel was very knowledgeable, thorough, and personable. With every encounter, the entire team at Ballard Natural Gas continues to impress!

Ballard Natural Gas installed a full mini-split system with ceiling cassette units throughout our 1930 brick Tudor remodel in Seattle. Even with our plaster cove ceilings, everything looks great and was thoughtfully installed.

Major remodels can be stressful and HVAC is a big investment; this team was kind, responsive, and worked with me on details along the way. Other trades even commented on how much better they were than HVAC companies they’ve worked with before. Huge thanks to Tyler, Clinton, Cole, Brady, and Zoe.