I don't like writing negative reviews, but I do believe in appropriate feedback to call out bad behavior otherwise why would they stop doing it? TLDR; The company billed me for a no-show of the electrician, and I can easily verify that the materials cost was 3X the materials used--they are gouging to extract extra margin from customers. My project was small and easily verifiable. If your project is larger, you won't be able to tell and can expect to get screwed. I was there the whole time as I needed to be for the registration of my equipment into a phone app, and all they used was a 15' CAT cable and 4 drywall patches/access. My cost on Amazon is $50. As a wholesaler, theirs should be $30-40. I was charged $123. I offered them a chance to correct the hours and the materials, their solution was they told me they don't negotiate on materials and to split the hour of the no-show. That's unacceptable. 300% markup on materials is fraud and speaks to much bigger issues at the company using those costs to cover something else. On time, if you give me a 1-hr window you'll show up, then show up late and I'm not there, you don't get to bill me for it. I told them that. They didn't care. I've paid my invoice. They get this review. It was made clear to me they didn't care about their reputation which is always sad for the people that work at the company. Note: Field people great. Management will gouge you. The technician was delightful to have on site and work with. They left their tape measure and a drill bit and were jumping in the car, I ran it out to them so they'd have what they needed for the next job (and wouldn't be late!). Conclusion: Field people are great. Expect for the management to gouge you with fees for hours never worked, materials never used, and mistakes that were their fault.

Alex, Aaron, and Tony were great! They were super efficient at installing two mini-splits at my home. They were kind and patient with me while I tried to work with them and wrangle my toddler. I was really impressed with how they were able to hide the refrigerant lines and give everything by a clean look. I am very pleased with how everything turned out.

Great service and installers were professional, friendly and fast. 100% would use them again.