We just got our ancient furnace replaced with a new heat pump system by BNG, and the whole process was wonderful. Tony was by far the most knowledgeable rep we had give us a quote, and the install team (Cole, Brady, and Aaron) were excellent. The whole thing only took about six hours and we were up and running. Would recommend them to anyone

Ballard was an outstanding company to work with, all communications with an all staff were timely and clear and they answered all our questions patiently. They worked with us even when we had last minute changes. Above all, their quote was significantly less than other companies for our Mitsubishi heat pump. Their quote even included details for installation instructions and photos for clarity. On the day of install, we got texts informing us of the name of our technician (with photos) that would be arriving. I couldn’t be happier with our experience and would recommend them highly.

Tyler gave us a reasonable quote for a new furnace, and took the time to explain how vents being added would be a good option. Ended up not needing a furnace at this point -- another company lied about issues with ours -- and Tyler was gracious when I told him the news. Will get a quote from Ballard again when the time comes.