Maintenance

Tools on a wooden table.

Owning, or even sometimes renting, a home in Seattle, WA, requires general maintenance to keep your investment in working order. It’s really all about being prepared. Per Benjamin Franklin, “An ounce of prevention is worth a pound of cure.” Maintaining your home’s systems and appliances wards off emergency situations and costly repairs while extending your equipment’s life. Take the time and money to perform general maintenance on a regular basis. Many of the maintenance services require the knowledge, skills, and tools of a professional. During the maintenance or service call, our technician will make any necessary repairs and/or alert you of a possible situation. Call Ballard Natural Gas to assist you in maintaining any of the following or to answer any questions you may have:

Furnace Maintenance

For furnaces and boilers, an annual service tune-up and cleaning is recommended, usually performed in the fall. The purpose is to keep your system running at top efficiency throughout the season, i.e., to keep you having heat when you need it. Our technician will check and clean all the connections, controls, sensors, drains, ignitor, ducts, pipes, burners, valves, motors, thermostat(s), and smoke/carbon-monoxide detectors, and instruct you on anything you could do between our service visits. As a rule of thumb, furnace filters need to be changed every three months or as needed, which is something you can do yourself with the correct filters.

Air Conditioner Maintenance

For air conditioners, an annual service tune-up and cleaning is recommended, usually performed in the spring. Our professional technician will check and clean the connections, coils, blower components, lines, refrigerant, drain, fuses, and thermostat(s), as well as lubricate all working parts. Maintenance you can do yourself between service visits is to remove any yard debris or vegetation from the top and sides of your outdoor air conditioner unit, as well as to keep it covered with an air conditioner cover or tarp in the winter.

Heat Pump Maintenance

For heat pumps, an annual service tune-up and cleaning is recommended, usually performed in the fall, same as furnaces and boilers. Our professional technician will check and clean ducts, filters, blower, indoor coil, ducts, refrigerant, electric terminals, connections, motors, and belts, as well as lubricate all working parts. Be sure to change or clean the filter every three months or as needed. You can also clean the outdoor coils whenever they seem dirty, and keep yard debris and vegetation away from the unit..

Air-Filtration System Maintenance

For air-filtration systems, regular maintenance is something you can perform on your own. Maintenance on an air-filtration system usually just means changing or cleaning the filter every three to nine months. But you should check with the manufacturer’s specific recommendations. Changing or cleaning your filter on a regular basis will ensure the best filtration for your home as well as extend the life of the system. If you need any assistance or would like to install an air-filtration system, feel free to talk with one of our professionals at Ballard Natural Gas.

General Plumbing Maintenance

For the plumbing in your home, an annual plumbing inspection is recommended. Our professional plumber will check the plumbing and equipment in your home, letting you know if there’s anything to repair or replace, and to alert you about possible impending issues. A plumbing inspection typically will include the inspection of your water heater, water softener, inside/outside faucets, sinks, pipes, garbage disposal, toilets, sump pump and its discharge line (backup pump, if you have one), well tank or city water supply and meter, shut-off valves, and waste stacks. This inspection will usually ward off any plumbing emergencies during the year by giving you an accurate assessment of the plumbing’s condition in your home.

Water Heater Maintenance

For water heaters, an annual inspection and service is recommended, usually included in your annual plumbing inspection (any required service would be separate). Either have one of our professional plumbers perform the required maintenance, especially if you’re uncomfortable doing it yourself, or do it yourself. To keep your water heater running efficiently, you want to check the pressure valve, check the anode rod, flush the tank (due to sediment buildup), adjust the temperature (if needed), and insulate the pipes and tank (if needed). Once again, one of our professional plumbers can easily do this service for you to help in extending the life of your water heater.

Water Softener Maintenance

For water softeners, an annual inspection is recommended, usually included in your annual plumbing inspection (any required service would be separate). Typically, water softeners require minimal maintenance; however, if you notice a change in your water quality, your softener could require service sooner. Most water softeners just require the addition of the right kind of salt as maintenance, usually on a quarterly basis, by you or a professional. If you notice a change in your water, ask one of our plumbers to inspect your unit and take a water sample.

Sump Pump Maintenance

For sump pumps, an annual inspection is recommended (start of spring is best), usually included in your annual plumbing inspection. Our professional plumber will check the sump pump pit for debris that could interfere with its operation. The plumber will also unplug the pump and take a look at its intake, impeller, and air bleed or weep hole. The float valve will be checked by dumping about five gallons of water into the pit. If you’re in an especially flood-prone area of Seattle, WA, our plumber may recommend a backup sump pump, which can save your home from flooding during power outages.

At Ballard Natural Gas, we’re here to assist you in maintaining your home’s systems or to answer any of your questions about maintenance. Keeping your equipment in good working order allows you peace of mind to know they’ll be there when you need them. It also makes good financial sense to keep equipment serviced to help extend their life spans. Here in Seattle, WA, call us at 206-784-8101 to make an appointment now.

Need Maintenance Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!

“We have been longstanding customers. Austin completed our maintenance service this year. He was excellent, took the time to answer all our questions, was extremely respectful and seemed knowledgeable. Instilled trust. We appreciated having him as our technician for furnace and heat pump/ductless mini-split maintenance this year.” – M. R.

“I just called to request a thermostat replacement as the one I have just died. Furnace is old but hanging on and still operating—it’s just that the thermostat went blank. Literally the furnace was running but the thermostat went dead when my visiting son tried to initiate a “hold” on the thermostat when he left the house as it was going to be empty for a few days. Your response to my request was, “don’t bother getting a new thermostat, your furnace is old and you need a new one.” This was not helpful. Why wouldn’t you facilitate the $300 solution (new thermostat) rather than the $6000 one (new furnace)? I know I will need a new furnace sooner rather than later—you’ve been telling me I need a new furnace for 10 years (and the fact that it’s kept working all that time makes me question your motives a little bit). But it seems worth it to me to make my existing system last as long as possible, and the thermostat is the one element of the system that has had no attention in all these years. I just would like to have received a more problem-solving response or at least some awareness that getting a whole new furnace for what might be easily fixable in the short term is a big deal and a difficult financial undertaking (I am retired and live alone). l’m a little frustrated at this point and planning to look elsewhere for help.”

– Diane D.

“Annual service with Justin. Covered furnace, heat pump and gas fireplace. Totally happy they send Justin every year. Our systems work great between visits, he is always on time, plus he is neat.
Until next May”

– Rich M.

“Zach and Corbin did a great job cleaning our air ducts this afternoon. I especially appreciate how considerate they were with our daughter and our cat. They worked with us to ensure the cat wouldn't get out and that my daughter wasn't worried about them being in her room. Also, George also checked out our air conditioning and made sure we're all set for summer. Great communication, great service.”

– Katherine S.

“Austin was great! Super nice guy and was very reassuring that our unit would be in great functioning shape for many years to come (so long as we maintain it).”

– Catie B.

“Our experience with Ballard Natural Gas Service has been excellent. While providing maintenance services for our ductless mini split system, Justin was a polite professional, clear communicator, and respectful of our space. Justin patiently answered my questions, gave sound advice, and offered additional preventative maintenance for our tankless water heater. BNGS is a trusted partner we can count on to keep our systems maintained properly. We will continue to use their services.”

– Kathy B.


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.