Customer Testimonials


“Ian did a great job! He called before arriving and showed up in the time frame promised. He was courteous, friendly and got the job done without fuss and in less time than anticipated. He showed me how to use the new equipment and took time to answer all questions. And he left our place clean!” – Michael E.

“Showed up on time, did a professional job, explained what he did and what the condition of my furnace was, friendly demeanor…I’d hope to get him again!”

– Michael P.

“Matt D serviced my problem and could not
Have done a better job..
He is one in a million and Ballard Gas is so fortunate to have him as a service person.
He deserves a Big Raise. $$$$$”

– Claire C.

“Matt was very professional, kind, and patient answering our questions. We appreciated that when he did not know the answer to one of our questions he sought out the answer rather than ignoring it. He reviewed the work completed and gave us recommendations. Great job!”

– Deanna S.

“I recently purchased a new Mitsubishi heat pump, furnace, A/C and a water heater. The installation went very smoothly, was done quickly, and I am very happy with the quality of my new systems!”

– Kathy R.

““Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my son! …and he really knew his technical stuff. The company even waived some fees because it took so long. Their warranty is well worth the money. The phone staff was always very accommodating too! Thank God I have the A.C. during this heat wave!”

– Jennifer K.

“Justin arrived on time and performed the requested service. He offered recommendations for improving the system and ensuring good performance in the future.”

– Ellen L.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.