Customer Testimonials
“Connor came first for the annual maintenance of my furnace. Kaleb arrived a few minutes after to clean the air ducs.
Both men were prompt, courteous, and totally competent.
Because Connor was here a much shorter time and worked solo in my basement, I didn’t have opportunity to converse much with him. None the less, he was excellent all around. Caleb, of course, had to set up the huge tube and other equipment and was in all rooms of the house to cover and then vacuum the vents.
What a charming, POLITE, young man he is!
Everything went well with both young men.”
– Diane H.
Both men were prompt, courteous, and totally competent.
Because Connor was here a much shorter time and worked solo in my basement, I didn't have opportunity to converse much with him. None the less, he was excellent all around. Caleb, of course, had to set up the huge tube and other equipment and was in all rooms of the house to cover and then vacuum the vents.
What a charming, POLITE, young man he is!
Everything went well with both young men.
Diane Hansen”
– Diane H.]]>
“Abrahan did an awesome job. He was very informative about the process. He was a joy to have working on this project. He gets and A+ rating from Mike and I.”
– Miriam H.
“Electrician’s circuit routing was spot on. Install Team did an excellent job concealing the condenser line, very tidy. Condenser unit was bigger than anticipated but quieter than expected. Overall we’re happy with the results.”
– Robert C.
“Rock installed our new insert gas fireplace. He was prompt, courteous, communicated each step clearly and VERY clean. Our fireplace was filthy, with lots of old soot, and Rock was very careful about keeping the soot contained, and vacuumed. He had to move the old stove through the house, and again, was very careful about damage and dirt. Rock was a pleasure to work with.”
– Susan C.
“Ballard Natural Gas is so awesome! They sent someone out as soon as possible. It was a puzzle to find the problem, but were very persistent about finding the problem, ordering parts, replacing parts, and making sure everything was working properly. Anthony, the technician was always polite and friendly…I wanted to adopt him as my son! …and he really knew his technical stuff. The company even waived some fees because it took so long. Their warranty is well worth the money. The phone staff was always very accommodating too! Thank God I have the A.C. during this heat wave!”
– Jenifer K.
“I have been a client of this company for over twenty years and have always received excellent service.”
– Rosa M.
“They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down with me for a half hour explaining the different types of furnaces and costs and didn’t pressure me to choose any particular option. Another furnace company just came and gave me a brochure without even looking at my house. The next day he followed up to see if I had any questions. I didn’t at the time, but I called back that afternoon and spoke with a woman (the owner, I think) and she was super helpful. She answered all my questions. The furnace was installed a week later. They offered to bring me space heaters in the meantime, which I didn’t need. The installer was nice, clean and kept to himself. The job was done very professionally. A tech came out to walk through the system with me and answer questions. I couldn’t believe how “hands on” they were and how much time they spent making sure I was happy. I have been using them for servicing for years as well. I’ll definitely keep using them.”
– Jessica L.
“Our gas furnace went out in the middle of the coldest few weeks of November. The guys at Ballard Natural Gas were prompt, helpful, explained what was happening with our furnace fully, and even lent us a small space heater in the time we were waiting for our furnace to be installed. Josh was who we worked with directly, and he provided the best customer service! We will use Ballard Natural Gas for any future updates.”
– Emily C. & Aaron B.
Need HVAC Service?
Contact the experts at Ballard Natural Gas.
Call us at 206-784-8101!
Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.