Customer Testimonials

“I thought Jesse was incredibly personable. He was quick to diagnose the issue and he took time to explain what was going on in a way that I could understand. Jesse had my furnace up and running very quickly. I also appreciate that he answered all my questions around maintenance and provided a detailed estimate.” – Charity O.

“Jesse called ahead when he was on his way, was timely, amiable, and efficient. Would be happy to have him service the heating & cooling systems in the future!”

– Janice W.

“Jesse arrived on-time within the window provided when I scheduled the appointment. He quickly completed our annual maintenance for both our Furnace and A/C systems. He made a couple of small recommendations, but was never pushy about it and made it very clear that the system looked brand new.

I have been using BNG for several years now at two different houses and continue to be thrilled with the service and knowledge of their team from the leadership on down.”

– Alex S.

“Completed work efficiently and installed two sensors. Went over condition of furnace and programmed thermostat to read two new sensors. Explained addition services and received email with charges.”

– Gary S.

“Schedule was between 9-12, received a call at 12:15 notifying he expected to arrive in about 30 minutes. That worked for me as I had no other appointments that day. On the plus side, I appreciate that he did not rush through a job that made him late – I would want him to take the time to do a good job at my house rather than rushing away just to keep a schedule. An earlier call to let me know he was running late would have been good if I had another place to be that conflicted with his late arrival. Matthew was courteous, thoroughly explained what he did, and left his work area as orderly as he found it.”

– Carl P.

“Matthew was terrific. Very thorough in his work and in his explanations to me of the work performed. Very customer service oriented and a great ambassador for BNG.”

– Bryant B.

“Matt, great guy, good natured, went right to work. Came upstairs when he was done and explained all he had done and checked. Also he gave us ideas to improve our system.”

– Scott L.

“Matthew was very professional and completely explained every thing he had done. He was pleasant to talked too and made sure you understood the condition
of your furnace. Thank you for the service
of Mathhew Deerhring”

– Rebekah/Larry I.

“Matt was very professional, knowledgeable and explained what he performed and the results in a language that I could understand! He suggested some new items, but did not push them at all – which I greatly appreciated. It was a pleasure to have Matt service our furnace.”

– Barbara H.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!

Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.