Customer Testimonials


“Thank you for sending Garrett to check on the issue with our HVAC unit . He was very thorough and informative, and explained everything I had questions about.” – Lynne M.

“I needed a repair right away and Ballard arrived in less than an hour. Great service from Garrett! He was able to fix it quickly and explained everything to me. I wish all service repair from other companies was this fast, good and personable. I loved getting his bio/background in an email prior to his arrival. Nice to know who’s doing the work and that they’re super qualified.”

– Tvic W.

“We had an overall positive experience with Ballard Natural Gas. There were some unforeseen equipment problems, however the inconvenience to us was minimal. Josh, the technician, was very professional and apologetic. Donnie, the service coordinator, immediately contacted us to reschedule to a convenient date. Both were pleasant to work with. Josh showed us how to set our thermostat to allow optimal air movement throughout our house in the summer.”

– J W.

“Scheduling was easy, pricing was clear and upfront. Communication about technician’s arrival was thorough. Technician (Clinton) was on time, fast, explained the issue clearly and had good recommendations about needed service items.”

– Mark P.

“Josh was good with the maintenance this morning. Right on time, very polite. And we got talking about what might make our home experience better — air quality and such. Josh is easy to talk to and did not seem rushed. So we had a chance to go over some questions that occurred to me later in our discussions. As a result, we have ordered some improvements/enhancements.
Thanks for the great service, Josh. And thank you, Ballard N G.”

– Jim S.

“Garrett did a great job completing our annual maintenance for our furnace and heat pump. Included an impromptu troubleshooting of our control panel, where he found and fixed a loose wire. Always enjoy having the Ballard Natural Gas team come through for service.”

– Keene O.

“Josh did a great job with our furnace maintenance and duct cleaning. He was on time and efficient, and also friendly and helpful in answering all our questions.”

– Brent S.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.