Customer Testimonials
Ballard Natural Gas provided a very competitive bid to my request to have our existing tankless hot water heater replaced, as compared to the competition. Once installed, I noticed that I could not set recirculation schedules like my old heater. I contact Ballard Natural Gas and they immediately responded and resolved my concern. I’d definitely recommend them for all heating and cooling needs.
-Jon B.
“This company is terrific. Initially they installed a gas fireplace for us this winter and did a super careful job with a beautiful outcome. Later we had them back to move some ducts, gas lines and our water heater to prepare for a basement remodel. The guys work so hard, are meticulous, and the result is exactly what we needed. Great communication, friendly staff, and an all around great experience.”
– maryann S.
“We just transferred over from oil heat to natural gas. We expected to install a gas furnace to replace our old oil furnace in our 1927 Ballard home. Ballard Natural Gas showed us the advantages of a heat pump system. We agreed. Everyone at Ballard Natural Gas was pleasant, prompt and professional from the beginning to the end of the installation. We could not be happier. Every time we had any questions, they were addressed and answered immediately. All natural gas connections were installed per specifications and we can’t wait for our natural gas stove to arrive.”
– Steele M.
“Great follow up, efficient, friendly, knowledgeable and clean!”
– Janet M.
“Team Ballard Natural Gas did an Exemplary job installing our new furnace from start to finish. On a routine maintenance they discovered our existing furnace was about two fail. A few days later a new furnace was installed and operational. Technician were efficient and kept our house and work area tidy. We couldn’t be happier and would highly recommend.”
– Larry S.
“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more even heat. He included these minor but significant adjustments in his bid. We decided to change from a gas furnace to an electric heat pump because of recent warmer summers and for environmental reasons.
Three technicians did the installation: Guthrie, Brandon and Nick. All were extremely competent, timely and respectful, taking time to explain the system as they went. The heat pump went in easily and our dining room is warmer now, since they adjusted ducts and air vents and moved the thermostat.
We have used Ballard Natural Gas for years for our existing furnace care and recommend them to anyone seeking good products and good service. It’s important to support our local businesses!”
– Susan N.
“When our furnace was dying, we contacted two local companies for bids. While both were informative and helpful, Ballard Natural Gas gave us a better offer, for exceptional service. Rather than a simple sales job, the owner of the company made a full assessment of our heating system and located ways we could have more even heat. He included these minor but significant adjustments in his bid. We decided to change from a gas furnace to an electric heat pump because of recent warmer summers and for environmental reasons.
Three technicians did the installation: Guthrie, Brandon and Nick. All were extremely competent, timely and respectful, taking time to explain the system as they went. The heat pump went in easily and our dining room is warmer now, since they adjusted ducts and air vents and moved the thermostat.
We have used Ballard Natural Gas for years for our existing furnace care and recommend them to anyone seeking good products and good service. It’s important to support our local businesses!”
– Susan N.
“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.”
– Cindy R.
“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.”
– Carl W.
“We were very pleased with Jesse and his promptness and courtesy plus the knowledge and good work that he provided for our furnace and heat pump. However, in the report that he sent to us there is no comment on two categories for the heat pump–Electrical disconnect condition and Contactor condition and one category for the gas furnace–carbon monoxide level. We would greatly appreciate that those items on the check list be updated as a part of our annual maintenance. Thank you”
– Randee E.
Need HVAC Service?
Contact the experts at Ballard Natural Gas.
Call us at 206-784-8101!
Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.