Testimonials – Gas Furnaces Articles

Gas Furnace Installation in Shoreline, WA 98155

May 16, 2024

“Cole showed up at precisely the start time and had the entire installation concluded before I had expected. He was extremely courteous and respectful and friendly with my three young children. During the final walkthrough he was very concise about what had been done and where and very helpful with any questions I had as…

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Gas Furnace Maintenance in Mercer Island, WA 98040

May 14, 2024

“Annual service with Justin. Covered furnace, heat pump and gas fireplace. Totally happy they send Justin every year. Our systems work great between visits, he is always on time, plus he is neat. Until next May” – Rich M.

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Gas Furnace Replacement in Shoreline, WA 98177

April 11, 2024

“We discovered that we were facing a major repair on our 13-year old gas furnace, and decided to get a new high efficiency furnace instead of repairing it. We worked with Joe Reiher, the design expert and we were impressed with how knowledgeable he was on heat pumps, mini-split air conditioner and gas furnaces. He…

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Gas Furnace Maintenance in Shoreline, WA 98133

March 21, 2024

“Austin was great. Thank you!” – william o.

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Gas Furnace Maintenance in Seattle, WA 98109

March 13, 2024

“Chris Damron has serviced our gas furnace, tankless water heater & gas fireplace for several years. Chris is thorough, efficient, and a first-rate problem-solver. He is friendly and helpful with his briefings on each unit. His annual servicing has kept all units working perfectly. Thanks, Chris!” – Elaine S.

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Gas Furnace Repair in Seattle, WA 98144

February 21, 2024

“Justin was great. Arrived early which was a plus. Did a good job working in a tight space. Thanks guys.” – Jon K.

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Gas Furnace Maintenance in Seattle, WA 98122

February 18, 2024

“Justin performed excellent maintenance on our home furnace. We’re very happy with the service provided to us by Justin and Ballard Natural Gas.” – Joseph G.

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Gas Furnace Maintenance in Green Lake, WA 98103

February 16, 2024

“Good communication before, during and After. Justin was very knowledgeable and a good communicator.” – Kate Y.

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Gas Furnace Repair in Magnolia, WA 98-99

February 14, 2024

“Austin was friendly, professional and informed me at each step what should happen. Thank you.” – Jan W.

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Gas Furnace Maintenance in Seattle, WA 98119

February 13, 2024

“As always, Justin’s work on my annual furnace maintenance was exemplary. He was efficient and courteous. He has serviced my furnace before, and I always have confidence that the work was done correctly and that any recommendations he has are legit (even though I can’t afford to do them right now). He is the best.”…

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Gas Furnace Maintenance in Seattle, WA 98199

February 8, 2024

“Justin just completed our annual service of our gas furnace and A/C system, everything checked out and he left everything clean, kudos for him putting up with our barking dog!” – John D.

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Gas Furnace Replacement in Edmonds, WA 98020

February 7, 2024

“Our furnace stopped working on Saturday, we had someone here first thing on Monday and a new furnace by Tuesday afternoon. Really impressed with the responsiveness and helpfulness of everyone we worked with. Everything was really clear and I didn’t feel pressured to go with any certain product, but did feel like I had the…

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Gas Furnace Repair in Ballard, WA 98103

January 13, 2024

“Conrad’s service is five times 5 stars!!! Ballard has been keeping me warm for decades. Really appreciated todays service call since furnace was out on a very cold day” – Kerry K.

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Gas Furnace Maintenance in Seattle, WA 98199

January 9, 2024

“Bitter cold weather is in the forecast, so I decided not to procrastinate any longer and have the furnace serviced. (In last year's record cold the furnace died and there was no heat for days; Ballard Natural Gas Service was the only HVAC business that returned my call and came out to fix it. So…

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Gas Furnace Maintenance in Other, WA 98032

January 5, 2024

“They kept us informed as the tech was on his way. Tech was timely and very professional. Same guy we have had before which is reassuring. Performed the maintenance as requested and made one suggestion which we decided to do. Professional all the way around. We will continue to used Ballard” – Alan G.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 15, 2023

“Austin Mach did maintenance today. Terrific service. Explained everything clearly, encouraged questions and answered thoroughly. A pleasure.” – Peter O.

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Gas Furnace Repair in Edmonds, WA 98020

December 14, 2023

“The technician, Norm Hawker, was on time, knowledgeable, friendly and didn’t give up until the furnace was fully functional again – which entailed a great deal of hard work. It was a pleasure meeting Norm. I’ve never had issues with anyone from Ballard and Norm is another glowing example of their excellent customer service!!” –…

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Gas Furnace Repair in Seattle, WA 98177

December 12, 2023

“Both of the technicians that came to my house were great! Repair was done, cost was fair I believe. The one concern was being told your company could not guarantee the repair, because of the age of the furnace. I contacted the company who did maintenance each year, until they no longer come into King…

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Gas Furnace Maintenance in Magnolia, WA 98199

December 4, 2023

“Justin does a great job. He has serviced our furnace and fireplace previously.” – Kathie L.

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Gas Furnace Installation in Seattle, WA 98115

November 16, 2023

“Juan and Mike did a great job on our furnace installation. Juan explained everything and he and Mike completed the job within a few hours. They were great with our two dogs one of which is 16 yrs old and prone to accidents. Also wanted to commend the rest of the Ballard team, Joe in…

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Gas Furnace Maintenance in Seattle, WA 98112

November 6, 2023

“Justin has taken care of the annual maintenance of our older gas furnace for a number of years. As always, he was professional, courteous, and knowledgeable. I know we are in good hands when I see that he is our technician.” – Shannon H.

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Gas Furnace Maintenance in Seattle, WA 98115

October 19, 2023

“Justin provided timely, efficient, respectful service. He explained thoroughly the recommendations he was making and answered all my questions. He was able to provide estimates immediately and how the offered discounts worked. Overall, I have been using Ballard Natural Gas since they installed my furnace, tankless water heater, and line for my Range top and…

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Gas Furnace Repair in Seattle, WA 98117

October 13, 2023

“Justin is very professional and knowledgeable about the furnace and its possible problems. He found the issue quickly recommended the proper fix, and ordered the right part. You are lucky to have him on your team!” – Anthony Torrero C.

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Gas Furnace Maintenance in Seattle, WA 98199

September 13, 2023

“Justin was so professional, answered our questions, did a great servicing job. He has always provided great service” – David C.

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Gas Furnace Maintenance in Ballard, WA 98107

August 30, 2023

“Justine was professional and polite. Did maintenance on our gas furnace and three splits. Thank you.” – MaryAnne M.

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Gas Furnace Maintenance in Seattle, WA 98102

December 2, 2022

“Justin did the maintenance on my furnace and AC. He did everything quickly, answered all my questions, and was courteous and professional the whole time. Great experience.” – Nemanja M.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

December 1, 2022

“Justin was here today and did an awesome job of tuning up my gas furnace and 2 gas fireplaces!” – Catherine S.

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Gas Furnace Maintenance in Seattle, WA 98119

November 29, 2022

“We are big fans of Justin our furnace technician with Ballard Natural Gas. He comes every year to do maintenance on our basement furnace and wall furnace. He is knowledgeable, easy to work with, thoughtful, and genuinely nice. We highly recommend Justin and Ballard Natural Gas.” – kr s.

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Gas Furnace Repair in Seattle, WA 98105

November 25, 2022

“Prompt, on-time service with exception value. Technician was able to correct the problem quickly and didn’t mind me looking on as he explained the problem and how to correct it. Beyond satisfied!” – Lorie W.

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Gas Furnace Maintenance in Seattle, WA 98115

November 13, 2022

“Our service professional, Justin, is always friendly and efficient. He always lets us know exactly what he has done, and let us know what he suggests for keeping our furnace in good working condition.” – Steve M.

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Gas Furnace Installation in Seattle, WA 98199

November 3, 2022

“Alex arrived on time ready to go. Despite numerous challenges he stayed until we had a new operating furnace (12 hours) as promised. Perfectly timed to be ready for the coldest morning of the Fall.” – ALAN C.

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Gas Furnace Maintenance in Seattle, WA 98117

October 25, 2022

“Regarding annual maintenance for St. Paul’s United Church of Christ. Wilson was extremely thorough and very professional. I would highly recommend Ballard Natural Gas Service!” – Johnny s.

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Gas Furnace Repair in Ballard, WA 98115

October 19, 2022

“Justin was very helpful and informative. He quickly got my furnace running and provided advice on how to improve my system long term.” – Callum C.

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Gas Furnace Maintenance in Seattle, WA 98103

October 17, 2022

“Justin performed the service on my furnace with filter system to set me up for a cozy winter season. In addition he informed me that the first set of filters in the filter system could be rinsed out with water. I don’t recall that being part of the maintenance instructions that came with the unit.…

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Gas Furnace Maintenance in Seattle, WA 98119

October 13, 2022

“Justin has done our annual gas furnace maintenance since 2017. He is always prompt, polite, informative, professional, and thorough. Everything is clean and complete when he leaves. It is a real pleasure to work with him.” – Neal G.

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Gas Furnace Maintenance in Shoreline, WA 98177

October 13, 2022

“Justin was a very polite, young man who went right to work servicing our furnace and air conditioner and made recommendations. We think he did a good job.” – Charles & Carol T.

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Gas Furnace Maintenance in Ballard, WA 98107

October 10, 2022

“Justin was great. Efficient, professional. Much appreciated!” – Erik S.

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Gas Furnace Maintenance in West Seattle, WA 98136

October 10, 2022

“Justin has taken care of our furnace for 7 years. He is always professional and courteous and keeps our furnace working through the cold winter months.” – Christine L.

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Gas Furnace Repair in Edmonds, WA 98026

October 10, 2022

“Justin was prompt, polite and thorough. I appreciate him showing me and explaining what was wrong and getting it fixed quickly.” – Mark S.

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Gas Furnace Maintenance in Seattle, WA 98199

October 6, 2022

“Justin did a great job for my client. He knew his stuff and was very efficient! I would recommend him to all of my clients.” – James G.

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Gas Furnace Maintenance in Seattle, WA 98107

October 6, 2022

“Fast, thorough, friendly service!” – Steve M.

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Gas Furnace Maintenance in Seattle, WA 98112

October 4, 2022

“Justin has been our person for maintenance and service for our furnace, fireplace, & water heater for many years and his work has always been superb and highest.” – Tom S.

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Gas Furnace Maintenance in Seattle, WA 98112

October 2, 2022

“Justin came out to service our gas furnace. He was prompt and very efficient. I have complete confidence in his technical expertise and his honesty. Thank you for your service and for Justin’s dedication.” – joseph g.

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Gas Furnace Maintenance in West Seattle, WA 98106

September 28, 2022

“Justin was courteous, professional, and efficient, asked if I had any questions, and didn’t leave a mess. See you again next autumn!” – Margaret A.

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Gas Furnace Maintenance in Seattle, WA 98103

September 20, 2022

“Justin was quick and effective in taking care of our furnace.” – Josh B.

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Gas Furnace Maintenance in Seattle, WA 98115

September 16, 2022

“Justin was our furnace service tech. He showed up promptly at the scheduled time and did a thorough inspection and maintenance. He was knowledgeable about our system and explained what he was doing and answered all my questions. (He also did our service maintenance last year and did an excellent job then too.) Thank you…

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Gas Furnace Maintenance in Seattle, WA 98118

September 15, 2022

“Excellent and friendly service!” – Katherine D.

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Gas Furnace Maintenance in Mercer Island, WA 98040

September 14, 2022

“Justin did a great job maintaining our furnace. He is always friendly and efficient and is nice to our dog…who has a big bark. We are happy to have Justin as a trusted vendor in our home.” – Anni Z.

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Gas Furnace Maintenance in Seattle, WA 98199

September 8, 2022

“Always great service. I love the text message in advance of information about the technician and when they are on their way. Justin helped us today the service was very good. Thanks all!” – Rylee F.

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Gas Furnace Repair in Seattle, WA 98199

September 8, 2022

“Justin did a fine job on our furnace. We appreciated that he gave us detailed info (with photos!) on what had gone wrong.” – Kathie L.

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Gas Furnace Maintenance in Seattle, WA 98119

September 7, 2022

“So grateful Justin was back and took care of everything needed while i ran out. His thoroughness and reliability are much appreciated.” – Virginia A.

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Gas Furnace Maintenance in Seattle, WA 98109

August 31, 2022

“Justin showed up right on time, was courteous and very respectful of our house. He was efficient and thorough with the maintenance and answered all questions in a very clear, knowledgeable and patient manner. Couldn’t be happier with the service!” – Diemuth P.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 31, 2022

“Justin arrived ahead of schedule and was polite courteous and efficient.He performed maintenance and replaced a failing capacitor after asking my permission. I will rely on Ballard Natural Gas for furnace care going forward because I trust Justin.” – Robert M.

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Gas Furnace Maintenance in Seattle, WA 98122

August 31, 2022

“Justin. Was. Awesome.” – Justin F.

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Gas Furnace Maintenance in Ballard, WA 98107

August 29, 2022

“Justin was polite and efficient.” – Maryanne M.

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Gas Furnace Maintenance in Seattle, WA 98136

August 22, 2022

“We have been using Ballard Natural Gas for years now. They installed our tankless water heater & maintenance both it and our gas furnace. Our tech Justin is super friendly, polite, professional & always prompt. It’s a pleasure having him maintain our equipment. The entire crew from the installers to the folks answering phones &…

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Gas Furnace Maintenance in Seattle, WA 98115

August 20, 2022

“Justin arrived in the window was able to complete the work efficiently.” – Kevin H.

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Gas Furnace Maintenance in Seattle, WA 98109

August 17, 2022

“Justin did a great job. Thank you!” – Allison F.

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Gas Furnace Maintenance in West Seattle, WA 98146

August 16, 2022

“Justin is courteous, efficient and reliable! We’ve been lucky enough to have him do our furnace maintenance for a number of years and he is consistently a 5 star representative of your company! Thanks Justin!!” – Kristen M.

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Gas Furnace Maintenance in Seattle, WA 98116

August 15, 2022

“I had an excellent annual maintenance service for my high efficiency gas furnace today, performed by Justin, who is the best! He is careful, thorough and a great communicator. I’ve been with BNG since this system was installed and appreciate being able to count on keeping everything fully functional. Today’s service was documented with photos…

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Gas Furnace Maintenance in Seattle, WA 98112

August 1, 2022

“Matt was fantastic. Arrived on time, and answered a barrage of questions clearly and thoughtfully. Exactly what you want in a service technician. Not the usual non-answers or gobbledygook that no lay person can understand.” – Anne H.

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Gas Furnace Maintenance in Seattle, WA 98133

July 26, 2022

“Justin was so friendly and courteous. He explained everything clearly and showed me that my furnace’s capacitor was faulty and we decided to replace it on his visit today.” – Gail R.

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Gas Furnace Maintenance in Seattle, WA 98107

July 26, 2022

“work with the technician: Justin was smooth and efficient…. he answered the questions & did a great job; thank you !!!!” – t michael g.

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Gas Furnace Maintenance in Seattle, WA 98105

July 21, 2022

“Ballard Natural Service responded quickly in establishing an appointment and sensitive to our time constraints. The service representative, Justin, was professional, informative and helpful.” – JIm B.

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Gas Furnace Maintenance in Seattle, WA 98199

July 13, 2022

“Service was thoughtful, helpful and respectful, answering my questions and concerns. Thank you.” – Caroline O.

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Gas Furnace Maintenance in Seattle, WA 98105

July 6, 2022

“Excellent maintenance service” – Kathy D.

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Gas Furnace Maintenance in Seattle, WA 98115

June 24, 2022

“Justin has been coming to my house for at least 3+ years. He is service focused, knowledgeable, and professional. I also like that he remembers the light bulb that help clean the air. Great customer service.” – Megan D.

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Gas Furnace Repair in Seattle, WA 98105

June 21, 2022

“Justin was our repairman. He did a great job. He informed us about everything. He was very polite and respectful.” – Marilyn E.

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Gas Furnace Repair in Bellevue, WA 98006

June 17, 2022

“Excellent!” – Haiying W.

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Gas Furnace Maintenance in Seattle, WA 98112-5190

June 15, 2022

“Excellent visit from Justin. He inspected our furnace and AC quickly and efficiently. We look forward to seeing him next time. David & Candace” – Justin F.

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Gas Furnace Repair in Seattle, WA 98115

June 9, 2022

“We were having trouble with our gas furnace. It would only heat intermittently. Matt came out and diagnosed the problem and solved it. He was so knowledgeable and thorough. Great experience. Thanks.” – Brad C.

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Gas Furnace Maintenance in Shoreline, WA 98133

May 23, 2022

“Everyone we have encountered has been great and Josh is terrific! Kind, nice, personable, and super knowledgeable. He is the best!!!!” – Laura M.

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Gas Furnace Maintenance in Ballard, WA 98199

May 14, 2022

“Justin is a jewel! Very knowledgeable & efficient!” – Barbara H.

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Gas Furnace Maintenance in Ballard, WA 98117

May 11, 2022

“Justin did a great job on the maintenance for the furnace and the gas fireplace” – Jim S.

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Gas Furnace Maintenance in Seattle, WA 98118

May 6, 2022

“I always appreciate the work done by the Ballard Natural Gas Service team. Recently, Chris and Justin arrived (right within the scheduled time window) to maintain my home’s furnace and water heater. After both systems were serviced, they clearly described potential furnace repairs, based on logged error codes. I am confident the furnace and water heater…

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2022

“Josh arrived on time, listened to my concerns, addressed my concerns, and provided clear information.” – Gary M.

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Gas Furnace Repair in Seattle, WA 98119

April 20, 2022

“As a property manager, it’s essential that I get quick responses when the heat goes out, and quality repairs to fix the problem, and the whole Ballard Natural Gas team has been great all around. Josh and Norm were awesome, and fixed our most recent furnace problem in no time at all. And as business…

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Gas Furnace Maintenance in Seattle, WA 98119

April 12, 2022

“Justin and Chris (“in-training”) arrived exactly on-time, offered to remove their shoes, and completed my gas furnace inspection. One part needed replacement, and they had it out in the van! Super nice, efficient, and let me know about saving maintenance fee by signing up for a program!” – Karen K.

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Gas Furnace Maintenance in Seattle, WA 98112

April 10, 2022

“Matt Dehring was very professional and helpful. Thank you.” – Daniel C.

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Gas Furnace Repair in Seattle, WA 98199

April 6, 2022

“An non-emergent appointment was made on-line at 8:00 on a Tuesday and Justin and Chris arrived promptly at 8:00 the following day. Their service was excellent. They were courteous, considerate and professional and wore masks, for our protection and theirs, the entire time. Thank you both!” – Dan L.

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Gas Furnace Maintenance in Ballard, WA 98117

March 31, 2022

“Justin and Chris (in training) performed annual maintenance on our 10-year-old Trane furnace. They were friendly and got right down to business. The furnace checked out well and they were done in about 20 minutes. BNG has come a long way in 10 years. Very professional and customer service oriented.” – Bryant B.

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Gas Furnace Repair in Seattle, WA 98118

February 18, 2022

“Our furnace quit! We called and had a repairman there to by mid afternoon. Justin did a great job of repairing the circuit board and explaining all that he did and saw. We were lucky that he had the part needed on his truck. Hats off to a company doing it’s best in these challenging…

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Gas Furnace Maintenance in Seattle, WA 98125

February 18, 2022

“Justin did my annual maintenance this year. He was courteous, friendly, and certainly seemed experienced in what he was doing. And my dog loved him too!” – Sharon L.

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Gas Furnace Repair in Seattle, WA 98117

February 11, 2022

“Justin did the repair very easy to talk to and ask questions” – Dean L.

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Gas Furnace Maintenance in Seattle, WA 98117

February 11, 2022

“Thank you Ballard Natural Gas! Josh did a wonderful job performing maintenance on our furnace. It is now running great and our home is comfortable every day. Thanks!” – Patrick K.

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Gas Furnace Maintenance in Ballard, WA 98117

February 10, 2022

“Just wanted to say that Justin was very professional and did a great job.” – Stephen V.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Josh arrived at the promised time and he performed maintenance on our 2 furnaces. He was pleasant and thorough – just what you want from a service technician!” – Nancy D.

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Gas Furnace Maintenance in Seattle, WA 98199

February 9, 2022

“Justin is extremely polite and efficient and has great customer service skills.” – Karol P.

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Gas Furnace Maintenance in Ballard, WA 98117

February 4, 2022

“Our furnace was acting up and fortunately we were able to book an appointment just a couple days out. Justin respected COVID protocols, diagnosed the issue quickly and was done before we knew it. Highly recommend!” – Sarah M.

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Ballard Natural Gas kept me informed via email when the technicial would arrive, and Justin the technician arrived on time and within the window of time the service was scheduled. Justin was very polite, answered the few questions I had and he was extremely knowledgable about the job he was doing and the furnace he…

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Gas Furnace Maintenance in Seattle, WA 98103

February 3, 2022

“Justin was very personable and did a great job.” – Kathryn J.

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Gas Furnace Maintenance in Seattle, WA 98177

February 3, 2022

“Justin performed our annual gas furnace maintenance yesterday. Over the years he has been here several times and has always been pleasant, efficient and informative.” – Eric B.

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Gas Furnace Maintenance in Seattle, WA 98112

February 1, 2022

“Justin was great! He’s serviced our furnace and tankless water heater in the past. Always happy to have him here.” – Chip P.

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Gas Furnace Maintenance in Shoreline, WA 98133

January 26, 2022

“Josh was great – all the technicians are! He was not just on time but a few minutes early, very friendly and efficient.” – Pamela A.

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Gas Furnace Maintenance in Ballard, WA 98107

January 21, 2022

“Our furnace quit working, but Justin was able to get it up and running in no time. He was efficient, polite, and arrived when he said he would! Super thankful for his service and will definitely call on you all again in the future.” – Jacob J.

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Gas Furnace Maintenance in Capitol Hill, WA 98102

January 21, 2022

“Great service” – C L.

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Gas Furnace Repair in Mercer Island, WA 98040

January 19, 2022

“Justin did a great job of troubleshooting the problem, explaining it clearly, and then repairing the furnace when the part came in. He was professional and courteous at all times and it was a pleasure to do business with him.” – Larry A.

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Gas Furnace Repair in Ballard, WA 98117

January 15, 2022

“Of 3 providers we phoned, significantly the fastest in making a repair visit for our broken Lennox HE gas furnace. Justin was prompt, polite, and competent. We’ll use BNG again happily.” – Mark S.

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Gas Furnace Installation in Seattle, WA 98199

January 13, 2022

“Ballard Natural Gas sent Clinton and Nick to install a new gas furnace. They were a great team and worked efficiently and professionally to get the job done in just a few hours. Everyone I spoke to at the company was very helpful and knowledgeable. Will refer Ballard Natural Gas and definitely use them again.”…

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Gas Furnace Maintenance in Seattle, WA 98106

January 13, 2022

“It was great! The technician came out and did a great job. Explained what he did. He was courteous and professional. I also really liked the additional text messages that told me who was coming and a bit about their background. The text also included a link that shows me where the technician is at.…

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Gas Furnace Maintenance in Seattle, WA 98103

January 13, 2022

“Josh was great !!” – Karen F.

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Gas Furnace Maintenance in Bellevue, WA 98059

January 13, 2022

“On time Prompt service by a Kind/Courteous Service Technician” – Orlando M.

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Gas Furnace Repair in Seattle, WA 98177

January 11, 2022

“Josh was the first tech who came out to assess the problem. Turned out to be a computer board in the furnace. Josh was professional and efficient. Diagnosis was quick and accurate. Seth called next working day to give me repair estimate and schedule appointment. Prompt and professional. Justin came out to do the repair…

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Gas Furnace Repair in West Seattle, WA 98136

January 6, 2022

“Fast and efficient!” – Steven C.

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Gas Furnace Maintenance in Seattle, WA 98103

January 6, 2022

“Fair price. Courteous. On time. told me all he did. Made appropriate recommendations. I like these people” – Susan S.

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Gas Furnace Repair in Ballard, WA 99117

January 3, 2022

“Justin was great!” – Nina M.

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Gas Furnace Maintenance in Seattle, WA 98115

December 30, 2021

“Furnace noise. Justin stopped by and took care of it. Thank you!” – David S.

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Gas Furnace Repair in West Seattle, WA 98116

December 29, 2021

“They are always good about calling back and setting appointments. They’re great about telling you who is coming and giving you as much information as they can on when they’ll be there. Justin quickly identifies two problems and just as quickly found quick solutions. He was great about answering questions and giving advice on things…

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Gas Furnace Maintenance in Seattle, WA 98117

December 20, 2021

“Justin was so friendly and polite. I felt safe having him in our home. We appreciate that he’s willing to come into homes during a pandemic.” – Amy E.

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Gas Furnace Repair in Seattle, WA 98103

December 20, 2021

“Justin worked diligently to clean a blockage in our condensate trap and was able to get us heat back the same day” – Josh B.

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Gas Furnace Maintenance in Seattle, WA 98103

December 20, 2021

“Josh arrived as scheduled and quickly took care of routine furnace maintenance. Very easy and convenient!” – J L.

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Gas Furnace Maintenance in Ballard, WA 98117

December 16, 2021

“Josh was prompt, courteous and knowledgeable.” – Josh ?.

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Gas Furnace Repair in Other, WA 98036

December 16, 2021

“Furnace without heat would indicate immediate help. Your technician Garrett Hamilton was on time, knowledgeable and friendly. The repair needs a part which he has to order. He showed me a way to temporarily get the heat running until the part can be obtained and installed. Thank you all for your kindness and help. I’ve…

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Gas Furnace Repair in Seattle, WA 98115

December 16, 2021

“Justin did a great job getting our gas furnace back online. Friendly and professional, and got the job completed in short order.” – Ed V.

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Gas Furnace Repair in Ballard, WA 98117

December 15, 2021

“Justin did a great job! He was courteous and thorough, as he provided a walk through of the before and after of the repair. Thanks BNG for your quick response to getting things fixed.” – Dan L.

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Gas Furnace Maintenance in Seattle, WA 98107

December 15, 2021

“Justin did maintenance on my gas furnace and gas fireplace this morning. He was efficient and diligent in completing the work and helpful in explaining the various maintenance steps. I’m sure glad he works for Ballard Natural Gas Service.” – Tom G.

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Gas Furnace Maintenance in Seattle, WA 98102

December 13, 2021

“Justin arrived early in the window and was courteous and quick! Love the text ahead with his photo and a few personal notes. We could all use more connections in life!” – Judy K.

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Gas Furnace Maintenance in Seattle, WA 98125

December 9, 2021

“Josh was amazing. Not only he got sure the furnace is working properly but he answered all my questions and help me understand about my furnace. So thankful for his work.” – Carlos D.

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Gas Furnace Maintenance in Madison Valley, WA 98122

December 8, 2021

“Justin came by to service our furnace today. He was prompt, courteous, and pleasant. The whole appointment was quick and easy!” – Michael B.

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Gas Furnace Repair in Seattle, WA 98122

December 7, 2021

“Justin was great! He showed up on time, communicated throughout the process and made sure everything was taken care of before he left!” – Jim K.

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Gas Furnace Maintenance in Seattle, WA 98103

December 7, 2021

“On time, good service and communication” – Michele G.

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Gas Furnace Maintenance in Edmonds, WA 98020

December 7, 2021

“Overall good experience. Justin was thorough and helpful.” – Paul p.

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Gas Furnace Maintenance in Seattle, WA 98117

December 7, 2021

“Justin was very courteous when he arrived. He was masked up and asked if he should take your shoes off before entering the house. He quickly assessed our gas furnace, reviewed the adjustments he had made, and helped set up the service contract for the coming year. Overall he was very professional and friendly.” –…

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Gas Furnace Maintenance in Ballard, WA 98117

December 7, 2021

“Justin was fast, efficient and friendly!” – Owen H.

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Gas Furnace Maintenance in Seattle, WA 98117

December 6, 2021

“Justin was professional and friendly. He left recommendations for the furnace, renewed my maintenance plan, and made sure any questions I had were answered. He provided excellent service.” – Kathryn C.

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Gas Furnace Maintenance in Seattle, WA 98115

December 6, 2021

“Justin was Prompt, courteous, and efficient.” – Adam B.

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Gas Furnace Maintenance in Seattle, WA 98122

December 3, 2021

“Justin was attentive, friendly and went informative. Super simple to set up and let us know that the furnace is in healthy condition.” – Jeremy O.

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Gas Furnace Maintenance in Ballard, WA 98117

December 3, 2021

“Great communication. On time. Efficient. Friendly.” – Chad K.

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Gas Furnace Maintenance in Seattle, WA 98107

December 1, 2021

“very nice guy, good service” – eric c.

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Gas Furnace Repair in Ballard, WA 98107

November 24, 2021

“Justin was able to quickly diagnose and fix our furnace that had been improperly set up by a previous contractor. Happy to have a warm and quiet home!” – Michael L.

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Gas Furnace Maintenance in Seattle, WA 98117

November 24, 2021

“Justin was wonderful, as usual. Very professional, friendly and helpful.” – Heather L.

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Gas Furnace Maintenance in Seattle, WA 98115

November 23, 2021

“Justin did a thorough check of our furnace as part of our maintenance plan…He was prompt for his appointment, friendly and competent.” – Dorothy and Susan V.

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Gas Furnace Maintenance in Seattle, WA 98115

November 19, 2021

“Justin was very thorough and courteous. He was prompt, worked efficiently, and gave us a clear explanation of the maintenance work he performed and the current state of our furnace.” – James C.

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Gas Furnace Repair in Seattle, WA 98105

November 10, 2021

“Garrett was excellent. He explained what he was doing the whole way through and answered some of my basic questions. He offered a few additional services but wasn’t pushy. Won me over as a customer.” – Victor E.

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Gas Furnace Repair in Seattle, WA 98103

November 8, 2021

“Just wanted to thank you for sending Garrett out this evening to check our furnace that is not working. He did an awesome job assessing the problem, explaining what is needed and gave us recommendations for things we could do to make our system run better once it is repaired. Garrett is very knowledgeable, professional…

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Gas Furnace Maintenance in Capitol Hill, WA 98112

November 4, 2021

“Justin was great! He completed a service maintenance on our gas furnace, explaining all his steps, reviewing photos, and changing the air filter… all done quickly and pleasantly. Appreciate the new scheduling reminder and appointment systems, too!” – Elizabeth C.

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Gas Furnace Maintenance in Seattle, WA 98199

November 4, 2021

“I am very pleased and satisfied with the gas furnace annual maintenance work that Justin did for us on 11/3. He reviewed with me what he did, what he saw and what it meant. Justin has done this work for us for at least three years now and we are happy that he continues to…

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Gas Furnace Maintenance in Ballard, WA 98107

November 2, 2021

“Justin has serviced our funaces for the past several years. He has been efficient and very professional! I highly recommend him and Ballard Natural Gas for furnace needs.” – Patti K.

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Gas Furnace Maintenance in Seattle, WA 98119

October 31, 2021

“Justin did a great job on annual maintenance for my gas furnace and MERV 16 air filter unit. Friendly, efficient, neat, orderly and answered all of my questions.” – Neal G.

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Gas Furnace Installation in Capitol Hill, WA 98112

October 28, 2021

“Great fast service by Justin” – Tarik B.

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Gas Furnace Maintenance in Seattle, WA 98117

October 28, 2021

“Justin did a great job on my gas furnace and two fireplaces. Friendly, efficient and made sure all of my questions were answered.” – Diane B.

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Gas Furnace Maintenance in Seattle, WA 98117

October 21, 2021

“Josh was polite and efficient, a pleasure to work with.” – Tim N.

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Gas Furnace Repair in Seattle, WA 98199

October 7, 2021

“Garett was courteous, efficient, and knowledgeable. He identified the problem right away, and got my furnace running again. He noted some things that would probably need to be addressed in the future, but he did not do a hard sell or otherwise try to pressure me into taking care of those things now. Great job,…

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Gas Furnace Maintenance in Edmonds, WA 98026

September 28, 2021

“I just had my first experience with BNGS. Norm’s arrival was timely and he communicated well. He was informative about the furnace in the house we recently purchased. He did a good job. I would certainly recommend BNGS to friends.” – John S.

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Gas Furnace Maintenance in Seattle, WA 98106

September 17, 2021

“Clinton was on time, courteous, and pleasant. During maintenance he discovered a part that needed replacing, showed me the defect in the part, told me how much it would be to replace, and made the repairs quickly. He offered to remove his shoes before he came in my home, kept his face mask on, and…

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Gas Furnace Repair in Ballard, WA 98107

August 27, 2021

“Garrett was quick and professional; appreciate the great service. 8/27/21” – C S.

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Gas Furnace Maintenance in Seattle, WA 98144

August 19, 2021

“Clinton worked quickly and did a great job of explaining what he checked during this annual maintenance. He also suggested some additional equipment/services that would prolong the life of the furnace. Very helpful!” – G M.

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Gas Furnace Maintenance in Other, WA 98975

August 2, 2021

“Justin did an Excellent job! Prompt, kind and professional.” – Mike S.

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Gas Furnace Maintenance in Seattle, WA 98119

July 15, 2021

“Clinton cleaned my gas furnace. He was very informative regarding the maintenance of my furnace and air conditioning system. He recommended a duct cleaning and let me know when it had been done last in my house. He suggested services that would be beneficial to my home without any pressure.” – Autumn H.

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Gas Furnace Repair in Seattle, WA 98105

July 12, 2021

“Clinton Brook was on-time and your communication on his arrival time was appreciated. More importantly, Clinton easily and quickly found the problem and the repair was completed quickly. He explained everything to me well, giving me a sense of relief and confidence in his work.” – Scott J.

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Gas Furnace Maintenance in Seattle, WA 98119

July 11, 2021

“Was referred by a friend to Ballard Natural Gas and was not disappointed! The gas furnace had not had annual maintenance in several years and Clinton was able to get it running better than ever. The service was seamless and Clinton was very knowledge and friendly. Would highly recommend and will be using their services…

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Gas Furnace Repair in Seattle, WA 98115

June 29, 2021

“Clinton arrived on time, was very friendly and courteous, helpful in answering my questions, and was quick in diagnosing and fixing our problem in one short visit. Thank you for the great service!” – Laura M.

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Gas Furnace Maintenance in Seattle, WA 98115

June 28, 2021

“So pleased with the service we received today from Clinton. He is personable, knowledgeable, and informative. And polite too! I highly recommend his services.” – Sylvia T.

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Gas Furnace Maintenance in Seattle, WA 98105

June 25, 2021

“Garrett arrived when expected, didn’t take too long to perform the annual maintenance check and provided helpful and informative answers to my questions about the maintenance that was performed and a part that needed to be replaced. Very good service overall.” – Stephen P.

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Gas Furnace Maintenance in Seattle, WA 98115

June 22, 2021

“Josh performed the annual service maintenance for our furnace. He was efficient, knowledgable and friendly.” – Elizabeth H.

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Gas Furnace Repair in Seattle, WA 98117

June 15, 2021

“Scheduling was easy, pricing was clear and upfront. Communication about technician’s arrival was thorough. Technician (Clinton) was on time, fast, explained the issue clearly and had good recommendations about needed service items.” – Mark P.

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Gas Furnace Maintenance in Seattle, WA 98117

June 14, 2021

“Josh was good with the maintenance this morning. Right on time, very polite. And we got talking about what might make our home experience better — air quality and such. Josh is easy to talk to and did not seem rushed. So we had a chance to go over some questions that occurred to me…

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Gas Furnace Maintenance in Seattle, WA 98115

June 12, 2021

“Garrett did a wonderful job. He was quick and efficient and explained everything well.” – john b.

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Gas Furnace Maintenance in Shoreline, WA 98177

June 10, 2021

“Our technician, Josh, was knowledgeable and professional. Thank you!” – Brian B.

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Gas Furnace Maintenance in Seattle, WA 98199

June 10, 2021

“Garrett was wonderful! He called when there was a scheduling conflict to let me know that he would be later than scheduled, much appreciated. And he was very professional, efficient and friendly.” – Barbara H.

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Gas Furnace Maintenance in Seattle, WA 98199

June 7, 2021

“Josh was thorough and efficient in inspecting our gas furnace and explaining his findings to us. He also gave us suggestions for using the system’s fan during smokey summer months. We particularly appreciated the lack of “upselling” which has been an annoyance with past service people.” – Larry Y.

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Gas Furnace Maintenance in Seattle, WA 98112

June 4, 2021

“Josh provided excellent service. He explained what he was doing, seemed highly competent, and on top of that is a nice guy. Thank you.” – Daniel C.

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Gas Furnace Maintenance in Seattle, WA 98119

June 2, 2021

“Josh came today to do annual maintenance on our gas furnace. Right on time–friendly–knowledgeable–great job!” – Beth and Howard G.

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Gas Furnace Maintenance in Seattle, WA 98199

June 2, 2021

“Tech was on time and operated in professional manner” – Thomas S.

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Gas Furnace Maintenance in Seattle, WA 98122

May 31, 2021

“Garrett – great job” – Philip W.

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Gas Furnace Maintenance in Seattle, WA 98103

May 25, 2021

“Josh Anderson just serviced our duct system in an efficient and fast manner. Also gave us hints for better air flow in the house. Also I would like to mention that Clinton Brook did a good job servicing out furnace on 5/5/21. Both technicians were here on time and did a fine job. – Wiley…

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Gas Furnace Repair in Seattle, WA 98125

May 18, 2021

“Garrett did a good job of describing what he was going to do to investigate our furnace gas leak, discovered the leak, and corrected the problem. He was very efficient and personable. Thanks!” -Gordon and Dianne

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Gas Furnace Repair in Shoreline, WA 98177

May 17, 2021

“Garrett was very professional and kind. He was very patient in answering all our questions. He ordered us filters and set up duct cleaning.” – Wendy H.

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Gas Furnace Maintenance in Ballard, WA 98107

May 6, 2021

“I appreciated Clinton’s professionalism and knowledge — when he serviced the furnace he was also happy to answer related questions.” – Carolyn H.

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Gas Furnace Repair in Seattle, WA 98117

May 5, 2021

“Excellent communication leading up to the appointment. Swift work while on-site. Explained the situation well and walked me through the resolution and preventative measures. Very glad we’re working with Ballard Natural Gas Service.” – Doug U.

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Gas Furnace Maintenance in Seattle, WA 98112

May 4, 2021

“Clinton was very helpful. He worked on both our furnace and our gas fireplace and answered questions I had very clearly. His work gives me confidence in your company and makes me pleased that I have a contract with you for regular maintenance.” – Daniel C.

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Gas Furnace Repair in Seattle, WA 98115

May 2, 2021

“Garrett did a great job! Very knowledgeable, friendly and polite. I am requesting him to come again to replace the control board.” – Joseph G.

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Gas Furnace Maintenance in Seattle, WA 98125

April 30, 2021

“Garrett serviced my gas furnace, heat pump and tankless water heater. He was friendly while professional, efficient, made a recommendation for a part replacement which I felt comfortable accepting. Also advised me to have my gas fireplace insert added to next year’s service agreement which I did. I appreciated his help.” – Diane M.

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Gas Furnace Maintenance in Seattle, WA 98103

April 28, 2021

“great job Garret” – Margaret t.

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Gas Furnace Maintenance in Shoreline, WA 98133

April 27, 2021

“Clinton arrived on time ,really a little early which I was glad. He was very polite, professional and explained different pieces of equipment. He did replace the ignition starter piece which was going out. The furnace didn’t always start on the first try. He gave me a choice of fixing it now or in the…

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Gas Furnace Repair in Seattle, WA 98117

April 24, 2021

“Clinton was super nice and professional. He had the blower motor diagnosed quickly. Return visit was even faster. Thanks,” – Justin L.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Garrett was great. Did a good job, explained our concerns. We are awaiting follow up on a repair. Good job overall.” – Gill A.

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Gas Furnace Maintenance in Ballard, WA 98117

April 20, 2021

“Clinton was our service tech. Very friendly, helpful and informative. BNG has always treated us well.” – Janet B.

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Gas Furnace Repair in Ballard, WA 98107-2567

April 14, 2021

“Matt is great. He walked me through the problem and clearly explained my options. I have been a customer since 1996 and have always been pleased with the honesty and reliability of this local company. I am confident that they are not going to sell me upon services or products I do not need. Keep…

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Gas Furnace Maintenance in Shoreline, WA 98177

April 13, 2021

“Garrett was very polite, friendly, and helpful. He was flexible when I needed to jump on and off zoom meetings to talk with him. He explained what he was doing and answered all of my questions. Overall a very positive experience!” – Leanne S.

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Gas Furnace Maintenance in Seattle, WA 98133

April 13, 2021

“Clinton was very professional. I appreciate his patience as we had to remove panels and a post so he could access the furnace. He explained things and gave me tips, which I appreciate greatly. Overall a very positive experience.” – Ann S.

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Gas Furnace Installation in Seattle, WA 98199

April 11, 2021

“The service requested was relocation of some gas furnace intake and exhaust piping. Technician Matt Deehring was right on time and the installation went well.” – James L.

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Gas Furnace Repair in Seattle, WA 98817

April 8, 2021

“Our service technician Clinton was on time. Worked in a neat matter. Answered questions I had about the operation of the furnace and full function of the part he was replacing.” – Dean M.

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Gas Furnace Repair in Green Lake, WA 98103

April 5, 2021

“Garrett was the best, friendly, thorough, and helped me appreciate your excellent service. In my opinion he is a valuable employee and you’re lucky to have him. Thank you for coming out on Saturday and getting my furnace up and running” – Keihan E.

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Gas Furnace Maintenance in Seattle, WA 98103

April 5, 2021

“Technician Garrett was very knowledgeable and polite. Explained the problem to me so I understood the issues.” – Valerie D.

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Gas Furnace Maintenance in Other, WA 98028

March 29, 2021

“Garett was kind and very polite. He shared with me what he did to keep my furnace in top shape as well as help me book the cleaning of my ducts to help with the dust in the house. He did an amazing job.” – Angelique R.

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Gas Furnace Repair in Shoreline, WA 98133

March 19, 2021

“Our furnace went down in the night and we called Ballard Natural Gas and they had the most amazing and informative tech named Garrett out within a few hours. From my initial contact with Seth to the service that was provided, we are happy to leave a 5 star review and recommend them to anyone…

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Gas Furnace Repair in Seattle, WA 98119

March 14, 2021

“Matt D. was extremely professional and did a great explaining the problem when our furnace was down. I would definitely use Ballard Natural Gas Service again.” – Peter B.

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Gas Furnace Maintenance in Seattle, WA 98117

March 13, 2021

“Clinton did the annual service on our furnace. He was on-time, courteous, and professional. He shared the condition of our furnace, which is older but looking good. He answered my questions and was very pleasant.” – Annette S.

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Gas Furnace Maintenance in Seattle, WA 98117

March 10, 2021

“Clinton performed a maintenance checkup on my furnace and gas fireplace. He explained what he was doing and was efficient and thorough and he always wore his mask and removed his shoes. He came back later with needed parts and installed an earthquake valve, again wearing his mask and explaining what he did and how…

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Gas Furnace Maintenance in Seattle, WA 98105

March 8, 2021

“As usual, always good service from your technicians.” – Susan W.

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Gas Furnace Maintenance in Ballard, WA 98177-5440

March 6, 2021

“Garrett was efficient, courteous and friendly.” – Scott L.

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Gas Furnace Maintenance in Seattle, WA 98125

March 5, 2021

“The technician was very nice and courteous. Our scrubber had burned out and he replaced it under warranty. Clinton did a great job!” – Greg F.

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Great Emergency After Hours Service

February 20, 2021

Great emergency service on a cold, snowy night without heat. They were courteous, prompt, and professional. The photo of the service-person who would be arriving texted beforehand was a great security feature that meant a lot. I’m very happy with the work and will be using them in the future. -Shaun O.

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Emergency Furnace Service in the middle of the snow storm!

February 18, 2021

I am so grateful that Ballard Natural Gas responded so quickly during the snow storm. My furnace shut down at the peak of the storm. Clinton fought through snowdrifts and closed roads to come to my aid. Much appreciated. Fortunately it was a simple repair! -Jdk W.

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Gas Furnace Installation in Seattle, WA 98199

September 21, 2020

“Team Ballard Natural Gas did an Exemplary job installing our new furnace from start to finish. On a routine maintenance they discovered our existing furnace was about two fail. A few days later a new furnace was installed and operational. Technician were efficient and kept our house and work area tidy. We couldn’t be happier…

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Gas Furnace Maintenance in Seattle, WA 98125

September 26, 2019

“Matt Deehring did a great job with my heat/air maintenance. He explained his work well so that I could understand and called back to help me reset my thermostat in the way I like it. I appreciate his politeness and friendliness.” – Cindy R.

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Gas Furnace Maintenance in Seattle, WA 98115

May 24, 2019

“The fellow who recently did a service check on our furnace was professional, knowledgeable and friendly, answering my questions clearly.” – Carl W.

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Gas Furnace Replacement in Other, WA 98103

August 10, 2018

““They were awesome! My old furnace needed several repairs that made it more practical to just buy a new furnace. The tech came the same day and was at my house for almost 3 hours assessing my heat needs, heat loss, areas that needed more heat, etc. His review was so comprehensive. He sat down…

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