Customer Testimonials


“Justin is courteous, efficient and reliable! We’ve been lucky enough to have him do our furnace maintenance for a number of years and he is consistently a 5 star representative of your company! Thanks Justin!!”

– Kristen M.

“I had an excellent annual maintenance service for my high efficiency gas furnace today, performed by Justin, who is the best! He is careful, thorough and a great communicator. I’ve been with BNG since this system was installed and appreciate being able to count on keeping everything fully functional. Today’s service was documented with photos of all the work done…..a really nice touch and much appreciated. Also love the new portal which allows homeowners to access the entire history of maintenance on their equipment. thank you!!!”

– Lorabeth L.

“Had Ballard Natural Gas install a heat pump. Connor, Michael, and the electrician did a great job and had the unit running by 5pm. Unit is super quite and the technicians were very versed in the installation and explaining how to use the thermostat/unit.”

– Chris C.

“Just wanted to share that we had a great experience with Ballard Natural Gas. They installed two heat pumps simultaneously (lg house) and did a great job, from the original consultation and estimate all the way thru the scheduling, installation and followup. Professional, courteous, they went above and beyond to ensure that everything went smoothly and was done well and we could not be more happy with them. Everything is working exactly as promised and you’ll be in good hands.”

– Clay D.

“Matt was fantastic. Arrived on time, and answered a barrage of questions clearly and thoughtfully. Exactly what you want in a service technician. Not the usual non-answers or gobbledygook that no lay person can understand.”

– Anne H.

“Justin was so friendly and courteous. He explained everything clearly and showed me that my furnace’s capacitor was faulty and we decided to replace it on his visit today.”

– Gail R.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.