Customer Testimonials


“Both of the technicians that came to my house were great! Repair was done, cost was fair I believe. The one concern was being told your company could not guarantee the repair, because of the age of the furnace. I contacted the company who did maintenance each year, until they no longer come into King County. He said my furnace was not old, and did not understand why your company would not stand behind the work done. Maybe you could explain it to me.” – Deb B.

“Juan and Mike did a great job on our furnace installation. Juan explained everything and he and Mike completed the job within a few hours. They were great with our two dogs one of which is 16 yrs old and prone to accidents. Also wanted to commend the rest of the Ballard team, Joe in sales, Clinton the install manager and Zoe the instal coordinator. Great job by all.”

– Richard W.

“Justin has taken care of the annual maintenance of our older gas furnace for a number of years. As always, he was professional, courteous, and knowledgeable. I know we are in good hands when I see that he is our technician.”

– Shannon H.

“Justin provided timely, efficient, respectful service. He explained thoroughly the recommendations he was making and answered all my questions. He was able to provide estimates immediately and how the offered discounts worked. Overall, I have been using Ballard Natural Gas since they installed my furnace, tankless water heater, and line for my Range top and outdoor grill in 2013. I have been very satisfied with the equipment and service. I have found all the techs who have come to the house to be very polite, honest, and friendly making the overall experience less focused on the hassle of taking time off and paying the bill.”

“Justin is very professional and knowledgeable about the furnace and its possible problems. He found the issue quickly recommended the proper fix, and ordered the right part. You are lucky to have him on your team!”

– Anthony Torrero C.

“Justin is the best service provider!
He’s kind, honest & reliable!
Each year he comes on time & maintains heat pump exceptionally! Thank you BNG for all you do for Ballard!!”

– Kim S.

Need HVAC Service?

Contact the experts at Ballard Natural Gas.

Call us at 206-784-8101!


Ballard Natural Gas proudly provides HVAC service to Seattle, Shoreline, Edmonds, and the surrounding communities. Visit our service area page for more coverage details, call us at 206-784-8101, or request service online today.